Client Last updated Save as PDF Share Share FAQsNo image availableServer and Client log filesAndroid Mobile App FAQsClient DevicesFAQs on how inSync backs up Outlook PST filesHow different OS modes affect backup on inSynch client?inSync Client-Server Connectivity FAQsinSync client FAQs(5.5)inSync Configuration FAQsinSync Licensing FAQsinSync mobile app FAQsinSync Technical FAQsRestore Check FAQsSMTP FAQsWhat is Backup Retention Policy? How is it implemented?Why does an inSync Server have multiple instances of inSyncWorker.exe?TroubleshootingNo image availableAuthentication failed: SAML Authentication seems to have timed outBackup fails due to Windows profile corruptionBackup on Mac device fails with a cross mark in system trayBackup succeeds with errors or misses some filesClient backup fails with error “server is not reachable” when connected via Juniper VPNError while restoring data on clientinSyncAgent.exe continuously consumes more than 7% of CPU due to Intel display drivers on a 64-bit systeminSync Client 5.9.9 fails to launch on Ubuntu with cannot mix incompatible Qt library errorinSync Client asks for authentication credentials before restoreinSync Client backs up My Documents folder from a network locationinSync Client displays rpc method not supported error on backupinSync Client does not backup My Pictures, My Music, and My Videos foldersinSync Client fails to install with correct language even without any parameter set in IMDinSync Client fails to launch on a Mac deviceinSync Client returns the error message: Server not reachableinSync client stops backup of the encrypted filesSearching for files on devicesTroubleshooting inSync Client installation failure during re-installation and upgradeTroubleshooting slow shutdown of Windows 7 client machinesTroubleshoot file size too large errorUnable to activate inSync Client even after entering correct server detailsUnable to change inSync Share locationUnable to install inSync Mobile App on Mobile DeviceUnable to see inSync overlay icon on the files and folders under the inSync Share directoryUninstalling inSync ClientUser Quota is exceededHow toNo image availableConfiguring resources used for backupHow inSync uses VSS for device backup?How to back up from an external hard drive attached to a Mac?How to configure inSync Client 5.9 and later to use Proxy Server settingsHow to install inSync Client with auto-detect proxy settings during integrated mass deployment (IMD)?How to perform a silent uninstall of inSync Client from a Windows device