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Druva Documentation

Troubleshoot volume mounting error

This article applies to:

  • OS: NA
  • Product edition: Phoenix
  • Feature category: VMware FLR Restore

Problem description

While performing a VMware file-level restore (FLR), the following error message is displayed above the directory list within a volume. 

Could not mount <number of volumes with error> out of <number of total volumes> volumes.
MountError.png

On clicking the error message, the list of failed volumes is displayed along with the respective error messages.

FailedVolumes.png

Cause

The logical disk partition may be a dynamic disk with GPT partition.

Resolution

Since VMware FLR for a dynamic disk with GPT partition is not supported, use Full VM restore or Disk restore to perform the file-level restore in VMware. 

Include and exclude filters

Include: VMware FLR, Volume mounting error, GPT unsupported file system.