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Druva Documentation

Backup succeeds with errors or misses some files

Summary

This article lists the messages you might see when your backup completes with some errors or misses some files.

Possible error messages

A backup job may complete successfully, but may have errors. When you click More Details on the inSync Summaryscreen, you can see an error as shown below:

missed_file.png

Logs will depict one of the following error messages:

* Unable to read file. Permission Denied.

* Failed to read local file.

* The process can not access the file because another process has locked a portion of the file. Please check the Windows VSS Service.

* Internal Error.

Basic Checks

Perform a few basic checks mentioned below:

* Check if you have sufficient rights on the files or folders that are being backed up, by going to the file or folder properties.

*Ensure that the file that is reporting the error exists at the given location.

If you still experience the issue, please contact your inSync administrator for further assistance.

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