Phoenix Agent setup does not start or launch on Windows servers
This article applies to:
OS: Windows Servers running 2003, 2008, 2008 R2, 2012, 2012 R2
Product edition: Phoenix
Locally saved Phoenix agent setup fails to start with a double-click or from the install option from the right-click menu.
When an executable is downloaded, Microsoft OS blocks the setup file by default and prevents the deployment.
- Right-click on Phoenix Agent setup file and select Properties.
- Click Unblock on the General tab.
- Click Apply and then OK.
- Run Phoenix Agent setup again.