Skip to main content



How can we help you?


Druva Documentation

Copying images of EC2 BillingProduct codes to another AWS account fails

Heads up!

We've transitioned to a new documentation portal to serve you better. Access the latest content by clicking here.

This article applies to:

  • Product edition: CloudRanger

Problem description

The backup policy that creates an AMI of an EC2 instance fails to save an extra copy to another account.


An AWS limitation does not allow copying AMIs from Windows and AWS marketplace to another account.


Images with EC2 Billing Product codes cannot be copied to another AWS account.



To copy a shared AMI with a billing product code, launch an EC2 instance in the account using the shared AMI and then create a new AMI from the instance.