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Druva Documentation

Copying images of EC2 BillingProduct codes to another AWS account fails

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This article applies to:

  • Product edition: CloudRanger

Problem description

The backup policy that creates an AMI of an EC2 instance fails to save an extra copy to another account.

Cause

An AWS limitation does not allow copying AMIs from Windows and AWS marketplace to another account.

Traceback

Images with EC2 Billing Product codes cannot be copied to another AWS account.

CRCopyEC2InstFails2.png

Resolution

To copy a shared AMI with a billing product code, launch an EC2 instance in the account using the shared AMI and then create a new AMI from the instance.