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Druva Documentation

Unable to power on backup proxy

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This article applies to:

  • Product edition: Phoenix

Problem description

The backup proxy OVA deployed using the vCenter 6.7 HTML 5 UI displays an error when it is powered on. The following error is displayed:

Property 'b.Type' must be configured for the VM to power on. 

Or

Property 'c. Time Zone' must be configured for the VM to power on.

PropertyBTypeError.png

Cause

Known issue of vCenter 6.7 HTML 5 UI.

Resolution

Deploy using one of the following options:

  • Deploy the backup proxy using vCenter 6.7 HTML 5
    Web_proxy_settings.png
    In addition to the above change, ensure that the correct time zone is set for the backup proxy.
  • Deploy the backup proxy using Flash client (or Flex client).