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Druva Documentation

Linux Cloud Cache is showing as ‘Disconnected’ in the Phoenix Console

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Problem description

The Linux Cloud Cache is showing as disconnected in the Phoenix Console
When connecting to the Linux CloudCache Server the Login screen shows the message below:
OSError: [Errno 30] Read-only fle system: '/var/lib/cloud/data'

2023-07-16 07_36_02-Linux Cloud Cache is showing as ‘Disconnected’ in the Phoenix Console - Google D.png

Cause

This problem may occur when there are inconsistencies in the file system.

Resolution

Check and Repair Filesystem running the fsck command.

  • Run the command below to list the different partitions on the Cloud Cache:
    mount
  • Find out what partition is in Read-Only mode.
    For Example: /dev/mapper/ubuntu--vg/ubuntu--lv 
  • Stop the Phoenix Agent service:
    /etc/init.d/PhoenixCacheServer stop
  • unmount the partition:
    sudo umount /dev/mapper/ubuntu--vg/ubuntu--lv
  • Run the fsck command below to repair the File System:
    sudo fsck -f /dev/mapper/ubuntu--vg/ubuntu--lv
  • Mount the partition:
    sudo mount /dev/mapper/ubuntu--vg/ubuntu--lv
  • Sart the Phoenix Agent service:
    /etc/init.d/PhoenixCacheServer start
  • Reboot your Linux CloudCache.
  • After the reboot check the Login screen and verify that the message OSError: [Errno 30] Read-only file system: '/var/lib/cloud/data' is no longer present.
  • Check the status of the Linux CloudCache in the Phoenix console and confirm that it is showing as 'connected'
    2023-07-16 07_39_56-Linux Cloud Cache is showing as ‘Disconnected’ in the Phoenix Console - Google D.png
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