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This document provides a clear, step-by-step guide that focuses on how to prepare and configure your NAS shares for restore. Follow these instructions to effectively manage your NAS restore using Druva.

Note: Before you go ahead with the information shared in this restore user guide, make sure you have configured the backups and they are successful.

Purpose

Prepare the environment for a successful Druva NAS Shares restore without errors.

 ►1. What is NAS Shares?

• A network-attached storage (NAS) device stores and shares data for multiple servers that can be accessed remotely or can be mapped as a shared drive.
• NAS handles unstructured data, such as audio, video, websites, text files, and documents.

 ►2. What are RPs ( Recovery Points) in NAS?

• An RP (Recovery Points) is the cumulative data that is stored on the Druva cloud according to the dates on which it has been backed up.
• RP’s are created only for backups with below status-
  • Successful and Successful with Errors 
  • and NOT for failed, skipped, queued, or canceled
• When you select any RP for restore, it is capable of doing a full restore.
• The availability of the RP depends on the retention set in the backup policy

 ►3. What are the Types of RP (Recovery Points) ?

The RPs are differentiated based on where they have been stored.  

There are three types of RPs:

• Cold recovery point (Click Here)
• Hot recovery point (Click Here)
• Warm recovery point (Click Here)

 ►4. Where can RPs (Recovery Points) be viewed for NAS Shares?

• Management Console - select your organization - Protect - NAS -Select NAS Device - Backup Sets -  Check the square box besides the backup set name - Click on Restore
  
• Once you click on Restore
  

 ►5. How can NAS Files and Folders be restored?

• Druva supports two types of restores for NAS shares: (Link)
  • Restore to Original Location
  • Restore to an Alternate Location
  • (Note: Restore can be performed only with an added NAS device.)

 ►6. What is the Restore Workflow for NAS Shares?

• Restore to Original Location workflow
• Restore to an Alternate Location workflow

 ►7. What are the prerequisites for a successful restore?

• Verify the pre-checks before performing the  restore job.
• Connection
  • Verify the connection between the server and Druva.
• Service
  • The service “Hybrid Workloads Agent or Phoenix” should be in Running mode.  (start-run-services.msc ) | (/etc/init.d/Phoenix status)
• UI Status (NAS Proxy)
  • The status of the NAS proxy on Druva console should show “Connected”.

    • (Note: If connection status is disconnected, backup will fail immediately)
      

• Operating System checks
  • NAS proxy server must have at least 10% free space.
  • (This is a minimum requirement for the OS to run any operation smoothly.)
• Anti-Virus
  • Druva executables should be added to the exclusions of Anti-virus. 
  • (If not done, the anti-virus keeps the.exe on HOLD and the backup will stay in Queued state.)

 ►8. How to perform an NAS Shares Restore?

• Goto Management Console - select your organization - Protect - NAS -Select NAS Device - Backup Sets -  Check the square box besides the backupset name - Click on Restore button

  
• Once you click on Restore
  
• Select the desired date and the data to be restored.
• Step-by-step instructions to restore
  • Restore to Original Location (Click Here) 
  • Restore to an Alternate Location (Click Here)