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Druva Documentation

User Guide - Preparing your environment for successful Druva NAS Share Restore

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This document provides a clear, step-by-step guide that focuses on how to prepare and configure your NAS shares for restore. Follow these instructions to effectively manage your NAS restore using Druva.

Note: Before you go ahead with the information shared in this restore user guide, make sure you have configured the backups and they are successful.

Purpose

Prepare the environment for a successful Druva NAS Shares restore without errors.

 ►1. What is NAS Shares?
  • A network-attached storage (NAS) device stores and shares data for multiple servers that can be accessed remotely or can be mapped as a shared drive.
  • NAS handles unstructured data, such as audio, video, websites, text files, and documents.
 ►2. What are RPs ( Recovery Points) in NAS?
  • An RP (Recovery Points) is the cumulative data that is stored on the Druva cloud according to the dates on which it has been backed up.
  • RP’s are created only for backups with below status-
    • Successful and Successful with Errors 
    • and NOT for failed, skipped, queued, or canceled
  • When you select any RP for restore, it is capable of doing a full restore.
  • The availability of the RP depends on the retention set in the backup policy
 ►3. What are the Types of RP (Recovery Points) ?

The RPs are differentiated based on where they have been stored.  

There are three types of RPs:

 ►4. Where can RPs (Recovery Points) be viewed for NAS Shares?
  • Management Console - select your organization - Protect - NAS -Select NAS Device - Backup Sets -  Check the square box besides the backup set name - Click on Restore
    2023-12-12 20_22_46-Druva Enterprise Workloads.png
  • Once you click on Restore
    2023-12-12 20_23_32-Druva Enterprise Workloads.png
 ►5. How can NAS Files and Folders be restored?
  • Druva supports two types of restores for NAS shares: (Link)
    • Restore to Original Location
    • Restore to an Alternate Location
    • (Note: Restore can be performed only with an added NAS device.)
 ►6. What is the Restore Workflow for NAS Shares?
 ►7. What are the prerequisites for a successful restore?
  • Verify the pre-checks before performing the  restore job.
  • Connection
    • Verify the connection between the server and Druva.
  • Service
    • The service “Hybrid Workloads Agent or Phoenix” should be in Running mode.  (start-run-services.msc ) | (/etc/init.d/Phoenix status)
  • UI Status (NAS Proxy)
    • The status of the NAS proxy on Druva console should show “Connected”.
      • (Note: If connection status is disconnected, backup will fail immediately)
        2023-09-08 23_48_13-Druva Hybrid Workloads.png

  • Operating System checks
    • NAS proxy server must have at least 10% free space.
    • (This is a minimum requirement for the OS to run any operation smoothly.)
  • Anti-Virus
    • Druva executables should be added to the exclusions of Anti-virus. 
    • (If not done, the anti-virus keeps the.exe on HOLD and the backup will stay in Queued state.)
 ►8. How to perform an NAS Shares Restore?
  • Goto Management Console - select your organization - Protect - NAS -Select NAS Device - Backup Sets -  Check the square box besides the backupset name - Click on Restore button

    2023-12-12 20_22_46-Druva Enterprise Workloads.png
  • Once you click on Restore
    2023-12-12 20_23_32-Druva Enterprise Workloads.png
  • Select the desired date and the data to be restored.
  • Step-by-step instructions to restore