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Druva Documentation

CloudCache auto-upgrade fails when triggered from admin console

This article applies to:

  • Product edition: Phoenix
  • Feature Category: CloudCache

Problem description

Auto-upgrade of CloudCache version 3.6-37878 fails when it is triggered from the Phoenix Management Console.

Cause

This is a known issue with CloudCache version 3.6::r37878 and has been resolved in CloudCache version 3.6::r39373.

Traceback

[2018-05-18 19:46:02,911] [ERROR] PhoenixCacheUpgrade: Error in cache upgrade

CloudCacheAutoUpgradeError.png

Resolution

Upgrade CloudCache to version 3.6::r39373 manually.