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Druva Documentation

Snapshots that you can restore

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

You can perform the following to restore data on NAS shares:

Hot snapshot restore

A Hot snapshot restore is an on-demand restore of the server data that resides on Phoenix CloudCache. Hot snapshots are point-in-time images of the backup data stored on Phoenix CloudCache. Such a restore operation continues until Phoenix restores the data to the specified location. 

To locate Hot snapshots, expand Hot in the Restore Data window. 

Warm snapshot restore

A Warm snapshot restore is restoring of point-in-time images of the backup data dating back to 90 days in time and stored in the warm storage. Such a restore operation continues until the server data is restored to the specified location.

To locate Warm snapshots, expand Warm in the Restore Data window.    

Cold snapshot restore

The availability of this feature is limited based on the license type, region, and other criteria. To access this feature, contact your Druva Account Manager or Druva Support. This content is subject to change based on the continuous improvements to this feature.

Cold snapshots are point-in-time copies of backup data older than 15 days. These snapshots are stored in the Amazon Glacier Deep Archive. To restore data from cold snapshots, data needs to be first retrieved from Amazon Glacier Deep Archive before a restore can be triggered. This process is called defreeze/retrieve. The retrieved data is considered as thawed and is available for restore. After your data is thawed, Phoenix sends an email informing you about the availability of your data, and also the duration for which your data remains available. After you receive this email, you can restore this thawed data. 

To locate Cold snapshots, expand Cold in the Restore Data window. 

To locate Thawed snapshots, expand Thawed in the Restore Data window. 

To defreeze cold snapshots

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Protect > NAS. The displays the list of NAS servers.
  4. Click the NAS server link and select the NAS share that you want to restore.
  5. Click Restore.
  6. In the left pane, expand Cold, and select the snapshot to defreeze. 
  7. Click Defreeze

Note: The defreeze operation typically takes 12-36 hours to complete. After completion, Phoenix sends an email informing you that your data is thawed. This data stays thawed for the duration specified in the email. You must perform a restore of your thawed data within this duration.