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Druva Documentation

Snapshots that you can restore

Phoenix Editions: File:/tick.png Business File:/cross.png Enterprise File:/tick.png Elite

You can perform the following to restore data on NAS shares:

Hot snapshot restore

A Hot snapshot restore is an on-demand restore of the server data that resides on Phoenix CloudCache. Hot snapshots are point-in-time images of the backup data stored on Phoenix CloudCache. Such a restore operation continues until Phoenix restores the data to the specified location. 

To locate Hot snapshots, expand Hot in the Restore Data window. 

Warm snapshot restore

A Warm snapshot restore is restoring of point-in-time images of the backup data dating back to 90 days in time and stored in the warm storage. Such a restore operation continues until the server data is restored to the specified location.

To locate Warm snapshots, expand Warm in the Restore Data window.    

Cold snapshot restore

A Cold snapshot restore is an on-request restore of the server data dating back to more than 90 days in time. Such data, known as cold snapshots, is stored in the archival storage. In the event of loss or corruption of this data, you can perform a restore by using the cold snapshots.

To start a restore of cold snapshots, you must first initiate a defreeze operation, in which Phoenix retrieves your data from archival storage. This data is considered as thawed and is available for restore. After thawing the data, Phoenix sends an email informing you about the availability of your data and about the duration for which your data remains available. After you receive this email, you can restore the thawed data. 

To locate Cold snapshots, expand Cold in the Restore Data window. 

To locate Thawed snapshots, expand Thawed in the Restore Data window. 

To defreeze cold snapshots

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Protect > NAS. The displays the list of NAS servers.
  4. Click the NAS server link and select the NAS share that you want to restore.
  5. Click Restore.
  6. In the left pane, expand Cold, and select the snapshot to defreeze. 
  7. Click Defreeze

Note: This data stays in the thawed state for the duration mentioned in the email. This duration is fixed and cannot be changed. Ensure that you restore your thawed data within the sepcified duration.