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Druva Documentation

Unable Power on the Druva Phoenix Backup Proxy

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Title

Unable Power on the Druva Phoenix Backup Proxy

Overview

When trying to Power on the backup proxy it gives an error message “A general system error occurred: No connection could be made because the target machine actively refused it”

CAUSE

This is caused if the VMware vCenter workflow manager service is not started

Procedure

  • On the Vcenter server, kindly start VMware vCenter workflow manager service

https://kb.vmware.com/s/article/2118319