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Druva Documentation

How to enable or disable debug logging for Phoenix SQL server

This article applies to:

  • Product edition: Phoenix

Overview

This article describes the procedure to enable and disable debug logging for Phoenix SQL Server.

Enable debug logging on Phoenix SQL server

  1. Open Services console and stop Druva Phoenix Agent Client Service.
  2. Open Task Manager and kill all Druva or Phoenix related processes.
  3. Take a backup of Phoenix.cfg from  C:\ProgramData\Phoenix\FS.
  4. Open Phoenix.cfg file in Notepad.
  5. Look for DEBUGLEVEL flag and change the value from DEBUGLEVEL = 0 to DEBUGLEVEL = 9.
  6. Save the changes.
  7. Start Phoenix Agent Client Service and initiate the backup/restore job.

Disable debug logging on Phoenix SQL server

  1. Open Services console and stop Druva Phoenix Agent Client Service.
  2. Open Task Manager and kill all Druva or Phoenix related processes.
  3. Take a backup of Phoenix.cfg from  C:\ProgramData\Phoenix\FS.
  4. Open Phoenix.cfg file in Notepad.
  5. Look for DEBUGLEVEL flag and change the value from DEBUGLEVEL = 9 to DEBUGLEVEL = 0. 
  6. Save the changes.