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Druva Documentation

Installation/Upgrade of Hybrid workload agent prompts for reboot


Problem description

Normally installation/upgrade/uninstall of Hybrid workload agent does not requires a reboot.  But sometimes while Installing/Upgrade Hybrid Workload agent, at the end setup it would prompt for a reboot.


  • Kindly check if the PendingFileRenameOperations key is present under below registry.
  • Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
  • The key states that a reboot is pending due to a previous setup was unable to delete the file as it was in use, because of which the current Installation/Upgrade requires a reboot.


  • If the PendingFileRenameOperations key is still present, kindly rename the key as PendingFileRenameOperations_old or delete the key.
  • Then try to Install/Upgrade the Agent and check.

Note: Kindly export the registry key before making any changes, so that we can retrieve the registry setting if needed.

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