Cause

Hardware version mismatch between the restored VM and the destination host/datastore.

Traceback

In this example, the VM has VMX (hardware) version 13. Therefore to restore this VM, the destination host must have ESXi version 6.5 and destination datastore must have VMFS version 6.

{snip}
[2017-08-29 08:02:59,032] [ERROR] SyncError: VMware VMOMI: Internal Error 
[2017-08-29 08:02:59,033] [ERROR] Error <class 'pyVmomi.VmomiSupport.vim.fault.VirtualHardwareVersionNotSupported'>:(vim.fault.VirtualHardwareVersionNotSupported) {
   dynamicType = <unset>,
   dynamicProperty = (vmodl.DynamicProperty) [],
   msg = "The virtual machine version is not compatible with the version of the host 'nlbalvrtl58.infor.com'.",
   faultCause = <unset>,
   faultMessage = (vmodl.LocalizableMessage) [],
   hostName = 'nlbalvrtl58.infor.com',
   host = 'vim.HostSystem:host-204399'
}. Traceback -Traceback (most recent call last):
  File "agents/vmware/create_vm.py", line 59, in _create_vm
  File "agents/vmware/tasks.py", line 60, in wait_for_tasks
vim.fault.VirtualHardwareVersionNotSupported: (vim.fault.VirtualHardwareVersionNotSupported) {
   dynamicType = <unset>,
   dynamicProperty = (vmodl.DynamicProperty) [],
   msg = "The virtual machine version is not compatible with the version of the host 'nlbalvrtl58.infor.com'.",
   faultCause = <unset>,
   faultMessage = (vmodl.LocalizableMessage) [],
   hostName = 'nlbalvrtl58.infor.com',
   host = 'vim.HostSystem:host-204399'
}

[2017-08-29 08:02:59,033] [ERROR] Error <class 'inSyncLib.inSyncError.SyncError'>:VMware VMOMI: Internal Error  (#10006ffff : vim.fault.VirtualHardwareVersionNotSupported). Traceback -Traceback (most recent call last):
  File "agents/vmware/vmwareAgent.py", line 2167, in _process_restore_start
  File "agents/vmware/vSphereAdapter.py", line 985, in create_new_vm
  File "agents/vmmware/create_vm.py", line 306, in create_vm_from_old_config
  File "agents/vmware/create_vm.py", line 70, in _create_vm
  File "inSyncLib/inSyncError.py", line 29, in raise_error
SyncError: VMware VMOMI: Internal Error  (#10006ffff : vim.fault.VirtualHardwareVersionNotSupported)
{snip}