How to enable or disable debug logging for Hyper V host
This article applies to:
- OS: Windows
- Product edition: Phoenix
Overview
This article describes the procedure to enable and disable debug logging for a Hyper V host.
Enable debug logging
- Open the Services console and stop Druva Phoenix Agent Client Service.
- Open Task Manager and kill all Druva or Phoenix related processes.
- Back up Phoenix.cfg from C:\ProgramData\Phoenix\HYPERV
- Open Phoenix.cfg file in Notepad.
- Look for DEBUGLEVEL flag and change the value from DEBUGLEVEL = 0 to DEBUGLEVEL = 9.
- Save the changes.
- Start Phoenix Agent Client Service and initiate the backup/restore job.
Disable debug logging
- Open Services console and stop Druva Phoenix Agent Client Service.
- Open Task Manager and kill all Druva or Phoenix related processes.
- Take a backup of Phoenix.cfg from C:\ProgramData\Phoenix\HYPERV.
- Open Phoenix.cfg file in Notepad.
- Look for DEBUGLEVEL flag and change the value from DEBUGLEVEL = 9 to DEBUGLEVEL = 0.
- Save the changes.
- Start Phoenix Agent Client Service and initiate the backup/restore job.