DRaaS failover to AWS fails with Error: Instance type is invalid for conversion
Problem description
Virtual Machine hosted on VMware failed to perform DRaaS failover to AWS with error DR4103: Instance type XXXXX is invalid for conversion of <OS version> with kernel version xxxxxxx and bios boot mode.
Cause
The issue occurs regardless of the Instance Type selected in the Failover Settings:
Traceback
Look for below snippets in Phoenix.log file:
[2023-07-03 16:39:09,682] [INFO] [140373117519616] Received conversion event from SQS, conversion_id=1862_205_1715566 event={'warnings': [], 'type': u'progress-info', 'value': 'failed', 'error_msg': u'51003: : Instance type c4.xlarge is invalid for conversion of Ubuntu 22.04.2 LTS with kernel version 5.15.0-76-generic and bios boot mode. Valid instance types are: BIOS: []; UEFI: [].', 'error_desc': {}, 'phase': 1, 'infos': [], 'error_code': 51003, 'conversion_id': u'1862_205_1715566', 'next_step_desc': ''}
'error_code': 4295696513,
'error_msg': u' Instance type c4.xlarge is invalid for conversion of Ubuntu 22.04.2 LTS with kernel version 5.15.0-76-generic and bios boot mode. Valid instance types are: BIOS: []; UEFI: [].',
'events_sent': 2,
'excluded_disks': [],
'error_code': 4295696513,
'error_msg': u' Instance type c4.xlarge is invalid for conversion of Ubuntu 22.04.2 LTS with kernel version 5.15.0-76-generic and bios boot mode. Valid instance types are: BIOS: []; UEFI: [].',
'events_sent': 3,
'excluded_disks': [],
Resolution
- Disaster Recovery does not support Failover on the source VMware VM OS.
- The Support Matrix for Disaster Recovery can be found on the link