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How to verify whether the ESX/vSphere host is licensed for vStorage APIs

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This article applies to:

  • OS: NA
  • Product edition: Phoenix 

Overview

Phoenix backup proxy agent for VMware virtual infrastructure integrates with ESX and vSPhere vStorage API (VADP) to perform backup and restore.  If the ESX/vSphere host is not licensed for the vStorage APIs, the backup and restore operations fail.

VMwareLicenseFeature.png

Error

Error Code: VMWARE_VMOMI65535 
Error Message: VMware VMOMI: Internal Error [Current license or ESXi version prohibits execution of the requested operation.] 

Verify whether the ESX/vSphere host is licensed

Check the following to verify whether the ESX/vSphere host is licensed:

  • On ESX(i)/vSphere 4.x or 5.x, navigate to Configuration > Licensed Features and verify whether vStorage APIs are listed.
    VerifyLicensed.png
  • On ESX(i)/vSphere 7.x, navigate to Configure > System > Licensing > Licensed Features and verify whether Storage APIs are listed.
    5d39e6c9-8f0d-4e28-9949-b26d04d2b48c.png

     

If the ESX(i)/vSphere host is not licensed for the above options, contact VMware to obtain the vStorage APIs (or VADP) license.