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Druva Documentation

DR restore fails due to memory full

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This article applies to:

  • Product edition: Phoenix

Problem description

DR restore fails due to memory being full.


DR restore fails when the DR proxy is configured with the instance type smaller than c5.2xlarge.


{"traceback": "Traceback (most recent call last):\n File \"agents/clouddragent/\", line 133, in process_restore_start\n File \"agents/clouddragent/drRestore/\", line 1805, in process_restore_start\n File \"agents/clouddragent/drRestore/\",
line 1462, in _handle_clouddr_restore_request\n File \"agents/clouddragent/drRestore/\", line 1192, in _download_data_to_ebs\n File \"agents/clouddragent/drRestore/\", line 121, in check_fault\n File \"agents/clouddragent/\", line 51, in check_fault\nTypeError: object of type 'NoneType' has no len()\n", "dr_status_code": null, "ami_details": null}


  1. Login into the AWS console
  2. Choose the Region where the AWS proxy is deployed.
  3. Shutdown the AWS proxy.
  4. Select the AWS proxy
  5. Go to Actions> Instance Settings >Change the Instance Type.

  6. Set Instance Type as c5.2xlarge.