Skip to main content

How can we help you?

Druva Documentation

Team Metadata Backup failed

 

Problem description

If the Teams is archived, inSync will keep backing up the Site collection, Files, and conversation as they are stored on the SharePoint site but the meta data will not be backed up by inSync.

 

Cause

 

The team site for which the Metadata backup shows as failed is marked as "Archive" in M365.

 

Traceback

 

Response Code: 403 Text:{

"error": {

"code": "Forbidden",

"message": "Entitlements cannot be retrieved because this team is

Archived.",

[Team Metadata]Reason: Internal Error!! Response Code: 403 Text:{"error":{"code":"Forbidden","message":"Entitlements cannot be retrieved because this team is archived.","inner

 

>

Resolution

 

As per the below Microsoft article, Admin can opt for the "Archive" option, so that users can use the Team again after some days.

However, Once the Team is archived, Files and conversations will be available as they are stored on the SharePoint site but the metadata won't be available from Microsoft.

Microsoft Reference article:

https://docs.microsoft.com/en-us/microsoftteams/archive-or-delete-a-team

https://docs.microsoft.com/en-us/graph/api/team-archive?view=graph-rest-1.0&tabs=http