Troubleshooting compaction failure for inSync Storage
This article applies to:
- OS: Windows, Linux
- Product edition: inSync On-Premise
Problem description
inSync Management Console displays a compaction failed alert.
Traceback
The following traceback is saved to inSyncCloudserver.log.
{Snippet}
[2017-08-10 05:01:00,617] [ERROR] Compaction: doStorageCompact has been failed for storage:1. Error:'ls_locked'.
[2017-08-10 05:01:00,617] [ERROR] Error <type 'exceptions.KeyError'>:'ls_locked'. Traceback -Traceback (most recent call last):
File "inSyncSrv\inSyncCompact.pyc", line 234, in __storageCompact
File "inSyncSrv\inSyncCompact.pyc", line 303, in __doStorageCompact
File "inSyncSrv\inSyncCompact.pyc", line 670, in compactRPoints
File "inSyncSrv\inSyncCompact.pyc", line 725, in expireRPoints
KeyError: 'ls_locked'
{Snippet}
inSync administrator receives the following email.
Alert : *Storage Compaction Failed*
Alert Time : 05:01:46 IST, Sat 02 Sep 2017
Storage: Druva_Storage
Alert Message : Compaction failed for storage Druva_Storage 0:'ls_locked'.
This can lead to higher disk space usage and slower performance, please contact Support.
Resolution
Upgrade inSync On-Premise version to the latest release.