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Druva Documentation

Download with inSyncDirectDownload utitliy fails to start

This article applies to:

  • Product edition: inSync Cloud

Problem description

Data download using inSyncDirectDownload utility fails to start with the error:

Invalid download location.

Cause

The folder specified as download location does not exist.

Traceback

++code++
C:\Users\xyz\Desktop>inSyncDirectDownload.exe -u xyz@abc.com -p xyz@123 -l D:\Direct -c D:\WebdavDirectDownload.csv

Invalid download location
++code++

Resolution

Create the destination folder at the download location specified in the inSyncDirectDownload utility.

inSync does not create the folder at the download location, and needs to be created manually.

Verification

Data download using the inSyncDirectDownload utility should succeed without errors after creating the folder at the target location.