Skip to main content



How can we help you?


Druva Documentation

Perpetual Licensing - End of Sale

Heads up!

We've transitioned to a new documentation portal to serve you better. Access the latest content by clicking here.

What are we changing?

Druva will end the sale of new Perpetual Licenses and Maintenance Support for inSync On-Premise deployments after September 30, 2015. If you have have purchased a Perpetual License for inSync On-Premise, you will be able to continue to use your license or purchase additional Perpetual Licenses and support on or before September 30, 2015. Those who have a Perpetual License with Maintenance Subscription will receive software updates and corresponding benefits as long as the Maintenance Subscription remains active, with version 5.5 being the last major inSync Perpetual release. A maximum term of 12 months may be purchased on or before September 30, 2015.

Throughout this period, Druva support will work with you to make the transition from Perpetual License to Subscription License model as smooth as possible, and
will deal with exceptional situations accordingly. Please refer to the Question & Answer section below for more detailed information. After reading the details below, if you still have questions, please do not hesitate to reach out to your sales representative.

Why this change?

Druva customers have long asked for greater flexibility and more value from their software. The shift to a Subscription-based licensing model enables Druva to deliver both. With inSync Subscription model customers get a simplified product management and deployment experience. It is also easier to introduce new tools and a greater number of seats into a project with lower upfront cost and provide option to pay as you grow.  

Question & Answer

Does this affect existing software purchased under a Perpetual License?

No, if you already have a Perpetual License or have purchased a new Perpetual License on or before September 30, 2015, that license will remain valid. You can retain the Perpetual License of the software and can continue to use it in accordance with the Perpetual License Agreement. If the software product is covered by Maintenance Subscription, then you will also continue to receive the Maintenance Subscription benefits as long as the Maintenance Subscription is active. 

If your business currently has Perpetual Licenses and you need additional licenses, please contact your sales representative or contact Sales to discuss purchase options.

How will this move to Subscription model impact customers with Maintenance Subscription?

Customers with current and active Maintenance Subscription will retain the option to renew Maintenance Subscription through September 30, 2015, for the affected products and receive corresponding benefits through the end of the contract period, not to exceed September 30, 2016.

How will Druva ease this transition for customers?

Druva is committed to provide customers with a smooth and easy transition from Perpetual License to Subscription License model with the following benefits:

  • Allow Maintenance Subscribers to do a final renewal of their Maintenance Subscriptions and enjoy the benefits of their Maintenance Subscription through September 30, 2016.
  • Provide the ability to lock in customer subscription rate by introducing the option of a multi-year inSync Subscription offering.
  • Was this article helpful?