Google Shared Drive Backup failing with Error : EAUTH
Problem description
Google Shared Drive backup fails with Error : EAUTH
Cause
This issue could mainly occur in the below scenario.
-
If there are Any permission related changes that are made to the Super administrator account used to configure Google Workspace in inSync.
Traceback
[Error] Authentication failed with error No ORGANIZER/FILE_ORGANIZER found for the authorization of Google Shared Drives 0ANp89shGhkXWUk9PVA
[Error] Error while backing up Share Drive
Resolution
- To resolve the above issue, first do a re-configure using Google Super Admin Account
- Once we have done a reconfigure then on Google Admin portal Go to below Location.
- On Google Admin Portal, Go to Apps >> Google WorkSpace >> Drive and Docs >> Manage Share Drives
- Search for the affected Shared Drive and click on Manage Members as shown below.
- Ensure that Global Admin is assigned to the Shared Drive, if not assigned then add it manually
- This should help with completing the backups successfully.