Unable to Restore Data from Admin console
Problem description
While downloading the data from inSync Admin console to the original location admin receives an error “Error occurred during download token creation” and the data download fails.
Cause
The issue is caused majorly due to 2 reasons
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The user does not have permissions on the folder where the restore is triggered.
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The path which they are trying to restore does not exists on the destination device.
Traceback
[ERROR] Error <class 'inSyncLib.inSyncError.SyncError'>:Atleast one destination folder can not be created. (#100000161). Traceback -Traceback (most recent call last):
File "inSyncLib\inSyncRestore.pyc", line 1396, in restore_walk
File "inSyncLib\inSyncRestore.pyc", line 2429, in check_permissions
SyncError: Atleast one destination folder can not be created. (#100000161)
Resolution
Make sure you check these settings:
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The user has permissions on the folder where the restore is triggered.
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Confirm the path which they are trying to restore exists on the destination device.