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How to allow Profile Administrators to restore data on server

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Applies to: inSync On-Premise Server 5.8 and above, inSync Cloud

Problem Description:

By default, Profile Administrators are not allowed to restore data to the server. This topic describes how to enable the Restore to server option for Profile Administrators.

Cause:

Profile Administrators do not have the rights to download backup and share data.

Resolution:

  1. Log into inSync Management Console and click the Settings icon settings icon.png and then click Administrators.
  2. Click the Roles tab and then click Edit.
  3. Under User Data Management, select Download backup and Share data.
  4. Click Save.

You must be an inSync Server Admin for inSync On-Premise and either a Druva Cloud Admin or an inSync Cloud Admin for inSync cloud to perform these steps. Profile Administrators cannot update roles.