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Preparing the environment for successful Google Workspace backups and restore

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1. What is Google Workspace (formerly G Suite) in your environment?
2. Why is it essential to perform regular backups of Google Workspace?
3. What data and components does Druva backup from Google Workspace?
4. Can you explain the backup workflow for Google Workspace?
5. What are the prerequisites before configuring Druva for Google workspace backups?
6. What steps are involved in configuring the Google Workspace backups?
7. How to create users in Druva ?
8. How do I run a backup for Different workloads in Google WorkSpace ?
9. How do I restore a backup for Different Workloads in Google Workspace?
10. How to enable, disable or delete Google Workspace data?
11. Can you explain Druva inSync’s mechanism of backing up Shared Data from Google Drive.
12. Can you explain the backup data size accounting for Google Workspace?
13. Based on your experience, what are the most common issues encountered when dealing with Google Workspace backups?  

1. What is Google Workspace (formerly G Suite) in your environment?

 

Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites and more.


 

2. Why is it essential to perform regular backups of Google Workspace?


 

Performing regular backups of Google workspace workloads  is crucial to ensure data protection and disaster recovery. Backups help safeguard against accidental deletions, data corruption, cyberattacks, and other potential issues resulting in data loss.

3. What data and components does Druva backup from Google Workspace?

 

Druva backups  Gmail, Google Drive and Shared Drives

 

Please find more information below : 

  1. Protect Google Workspace Apps - Druva Documentation

  2. Protect Google Shared Drives data using Druva inSync - Druva Documentation

 

4. Can you explain the backup workflow for Google Workspace?

 

The backup workflow for Google Drive/Gmail in Druva inSync involves the following steps:

 

1. Create a SaaSApps profile and enable Google Drive/Gmail for backup

2. Identification and selection of Google Drive/Gmail or entities for backup.

3.  Map users to the profile

4. Schedule or manually run the backup

5. Availability of backup data for restore operations as per retention policies.


 

5. What are the prerequisites before configuring Druva for Google workspace backups?

 

Before configuring Druva for Google workspace  backups, ensure the following prerequisites:

  1. A valid subscription to Druva inSync and appropriate licensing for Google Workspace

  2. Support Article : Protect Google Shared Drives data using Druva inSync - Druva Documentation

  3. An account with Licensed Google Super Admin privileges for initial configuration.

  4. Configure Cloud Key Management to store the encryption key.

  5. Configure a profile to protect GDrive/Gmail data

  6. Associate and add users to GDrive/Gmail enabled Profile

  7. To configure the Shared Drive backups : Protect Google Shared Drives data using Druva inSync - Druva Documentation

 

6. What steps are involved in configuring the Google Workspace backups?

 

  1. Log in to the Druva inSync console.

  2. Click Google Workspace.

  3. Click on the “Add Google Workspace Account” button.

  1. On the confirmation popup that appears, click Configure.

  1. On the Google sign-in page, enter the Google Workspace super administrator's username and password, and then click Next.

  2. On the next page, that appears, click Allow to allow inSync to access your super administrator account and the user's details that are associated with your account.  

  1. On the Google Workspace Marketplace page, click Admin Install.

  1. Click Continue on the confirmation pop-up that appears.

  1. On the inSync for Google Workspace dialog box, perform the following steps:

 

  1. Select the terms of service checkbox, and then click Finish to allow inSync to access your Google account's data. A confirmation pop-up appears after the installation is complete.

  1. On the inSync for Google Workspace has been installed pop-up, click Done. inSync connects to your Google Workspace admin account and can access data of all the users who are associated with your Google Workspace admin account. Once inSync for Google Workspace is installed, perform the following steps:

  2. On the Google Admin Console, click the App launcher icon and navigate to inSync for Google Workspace icon. Click inSync for Google Workspace icon to launch the app in the inSync Management Console.

  1. After the configuration is complete, you are redirected back to inSync Management Console, and you can see the Verify Configuration dialog. In the dialog, you can select a user from the organization to verify the inSync integration with Google Workspace.


 

Article : How to configure inSync with Google Workspace? - Druva Documentation

 

7. How to create users in Druva ?

 

You can create users in different methods. Please find the below details : 

 

  1. Create users manually : Add users individually - Druva Documentation

  2. Create users in bulk using CSV : Add a group of users by importing information from a CSV file - Druva Documentation

  3. Create users using AD/LDAP user deployment method : Integrate inSync user management with AD/LDAP - Druva Documentation

  4. Create users using SCIM user deployment method : About using SCIM for user management in Druva inSync - Druva Documentation

  5. Create users using AzureAD user deployment method : User provisioning using Azure Directory(AD) - Druva Documentation

  6. Create users using Druva API :Create a new user (druva.com) ,  Create and Manage API Credentials - Druva Documentation , 

8. How do I run a backup for Different workloads in Google WorkSpace ?

 

Steps to trigger a Manual Backup for Gmail/Google Drive : 

 

  1. Go to the Druva dashboard and click on the "Google Workspace" tab.

  2. Click on the "Gmail/GoogleDrive".

  3. Select the users that you want to backup.

  4. Click on the "Backup Now" button.

  5. Druva will start backing up for the selected Gmail or Google Drive

 

Steps to trigger a Manual Backup for Shared Drive :

 

  1. Go to the Druva dashboard and click on the "Google Workspace" tab.

  2. Click on the "Shared Drives".

  3. Click on the  Shared Drive that you want to backup.

  4. Click on the ellipsis at the right top.

  5. Click on the "Backup Now" button.

  6. Druva will start backing up for the selected Shared Drive

 


 

Support article : How to back up Google Workspace data? - Druva Documentation

9. How do I restore a backup for Different Workloads in Google Workspace?

 

For Gmail Restore : 

 

You can restore

  • The most recent backup

  • A backup from a specific date

 

 

Destinations You Can Restore To

  • Same user account

  • Different User Account

  • A different folder on the same mailbox, or a different mailbox (out of place)

  • Download as A ZIP, EML, or PST file


 

 

For Google Drive Restore : 

 

You can restore

  • The most recent backup

  • A backup from a specific date

 

Destinations You Can Restore To

Google Drive data of a user backed up using inSync can be restored at the following locations:

  • User's devices

  • User's Google Drive account

  • Different user's Google Drive account


 

For Shared Drive Restore : 


 

You can restore

  • The most recent backup

  • A backup from a specific date

 

Destinations You Can Restore To

 

You can restore the Shared Drive to the same Shared Drive as “In-place Restore” or “Restore as a copy”

 


 

Support articles : 

How to restore Google Workspace data? - Druva Documentation

How to download Google Workspace data? - Druva Documentation

Protect Google Shared Drives data using Druva inSync - Druva Documentation



 

10. How to enable, disable or delete Google Workspace data?

 

Please refer : How to enable, disable or delete Google Workspace data? - Druva Documentation


 

11. Can you explain Druva inSync’s mechanism of backing up Shared Data from Google Drive

 

Please refer : Druva inSync’s mechanism of backing up Shared Data from Google Drive - Druva Documentation

12. Can you explain the backup data size accounting for Google Workspace?

 

Please refer : Understanding the backup data size accounting for Google Workspace - Druva Documentation

 

13. Based on your experience, what are the most common issues encountered when dealing with Google Workspace backups?

 

  1. There are a few common scenarios/issues with Google workspace backups are explained in : Google Workspace Issues - Druva Documentation

  2. If a Gmail/Google Drive backups are failing with EUSERNOTFOUND , please verify if the user email address is correct or if the user is existing in Google workspace with valid license.

  3. If auto-discovery of Shared drives are not working , please make sure that the configured Super admin has a valid license in Google workspace.

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