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Druva Documentation

How to enable or disable debug logging for CloudCache Server

This article applies to:

  • Product edition: inSync Cloud

Overview

This article provides the steps to enable and disable debug logging for CloudCache server.

Enable debug logging on CloudCache server

  1. Open the Services console and stop Druva inSync Cache Server service.
  2. Open Task Manager and kill all Druva related processes.
  3. Back up inSyncCacheServer.cfg from  C:\inSyncCacheServer folder.
  4. Open inSyncCacheServer.cfg file using Notepad.
  5. Look for DEBUGLEVEL flag and change the value from DEBUGLEVEL = 0 to DEBUGLEVEL = 9.
  6. Save the changes.
  7. Start Druva inSync Cache Server Service.

Disable debug on CloudCache Server

  1. Open the Services console and stop Druva inSync Cache Server service.
  2. Open Task Manager and kill all Druva related processes.
  3. Back up inSyncCacheServer.cfg from  C:\inSyncCacheServer.
  4. Open inSyncCacheServer.cfg file using Notepad.
  5. Look for DEBUGLEVEL flag and change the value from DEBUGLEVEL = 9 to DEBUGLEVEL = 0.
  6. Save the changes.
  7. Start Druva inSync Cache Server service.