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Preparing the environment for successful Druva EndPoint backups ( Windows & Mac)

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USER GUIDE

Preparing the environment for successful Druva EndPoint backups ( Windows & Mac)  

1) What business challenge does Druva inSync solve? 1

2) How often does Druva inSync backup files? 1

3) Supported Operating System: 2

4) How do you install the inSync Client to the device? 2

5) What are the ways to activate inSync on an endpoint (Windows or Mac)? 2

6) While activating the inSync Client, I get two options, Add a new Device and Replace an existing device. What are these options? 3

7) What happens to your data when you replace the device while activating inSync Client? 3

8) What are the types of Endpoint backup? 3

9) What are the ways to restore Endpoint data? 3

10) Best practices for backup performance: 4

11) How do I add a folder for backup? 4

12) Can I reset my inSync Client password? 4

13) When does inSync Client perform a full backup? 4

14) When does inSync Client perform incremental backups? 4

15) Can I restore the system settings from my old laptop to my new laptop? 4


 

1) What business challenge does Druva inSync solve?

Druva inSync addresses various business obstacles associated with protecting and managing endpoint data. This includes tasks such as data backup and restoration, governance (providing visibility, control, and enabling eDiscovery), and DLP (Data Loss Prevention).


 

2) How often does Druva inSync backup files?

Druva is fully configurable via administrative profiles that map to groups of users. These profiles provide advanced settings, such as backup frequency, which can be set to happen as often as every few minutes, to provide continuous data protection. If authorized by IT, end users can modify their backup schedules as needed to fit their requirements best and even trigger backups manually.


 

3) Supported Operating System:

For Windows:

  • Windows 8, 8.1 (32-bit, 64-bit), all editions

  • Windows 10 (32-bit, 64-bit), all editions

  • Windows 11 (32-bit, 64-bit), all editions

 

For Mac:

  • macOS 13.0 (Ventura)

  • macOS 12.0 (Monterey)

  • macOS 11.0 (Big Sur)

 

Reference: Software prerequisites

 

4) How do you install the inSync Client to the device?

5) What are the ways to activate inSync on an endpoint (Windows or Mac)?

  • Manual activation:

    • Email address and inSync Password

    • Email address and Active Directory password

    • Single Sign-On

    • Auth Key


 

6) While activating the inSync Client, I get two options, Add a new Device and Replace an existing device. What are these options?

  • Add a New device:

    • If your administrator permits, you can have multiple laptops linked to your inSync account. The inSync Client will back up data from all these laptops.

    • For more information, see Add a new laptop to your inSync account.

  • Replace an existing device:

    • You can replace a laptop with another laptop that has the inSync Client installed on it. After you replace a device, the inSync Client backs up data from the new device.

    • For more information, see Replace a device linked with your inSync account.

 

7) What happens to your data when you replace the device while activating inSync Client?

When you select the "Replace Device" option while activating inSync Client, the snapshots of the old device are retained on the new device. inSync ensures that there is no loss of data, and you can access and restore your data on the new device. Note: You must select the “Restore all backup data" check box to restore the latest snapshot of the old device on the new device.

 

8) What are the types of Endpoint backup?

  • Manual backup - The user clicks on the backup button and triggers a backup.

  • Scheduled backup - Runs a scheduled backup as per profile configuration.

  • Administrator-triggered backup - When an administrator triggers a backup from the Druva Cloud console.


 

9) What are the ways to restore Endpoint data?


 

10) Best practices for backup performance:

  • Optimize Bandwidth and CPU resources in the inSync client.

  • Keep your client software up to date with the latest versions to benefit from security enhancements and performance improvements.

  • Follow our recommendation to exclude Druva directories and processes from security scans, such as antivirus scans, to prevent potential interference with backup operations.

 

11) How do I add a folder for backup?

You can configure folders for backup only if your administrator has allowed you to configure backup folders. For instructions on how you can configure folders for backup, see Configure folders for backup.

 

12) Can I reset my inSync Client password?

Yes. You can rest your inSync Client password from the My Accounts page on the inSync Client. For more information, see Update your inSync account password.


 

13) When does inSync Client perform a full backup?

inSync Client performs a full backup when inSync Client is activated for the first time on a device.

 

14) When does inSync Client perform incremental backups?

After the first full backup is complete, the inSync Client only performs incremental backups.

 

15) Can I restore the system settings from my old laptop to my new laptop?

You can restore system settings only if your administrator has included system settings in the backup operation. You can restore these system and application settings on a new laptop that you want to add to your inSync account or replace a laptop linked with your inSync account.

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