Backup fails for SharePoint sites deleted from Microsoft 365
Problem description
SharePoint backup fails with the following message in the activity log:
SharePoint Backup failed for sitecollection: #### , reason: Unable to read file. Permission Denied Response Code: 404 Text:{"odata.error":{"code":"-2147024893, System.IO.DirectoryNotFoundException","message":{"lang":"en-US","value":"File Not Found."}}} (#100000046)
Cause
The following error is displayed when a backup fails for SharePoint sites deleted from Microsoft 365:
SharePoint Backup failed for sitecollection: #### , reason: Unable to read file. Permission Denied Response Code: 404 Text:{"odata.error":{"code":"-2147024893, System.IO.DirectoryNotFoundException","message":{"lang":"en-US","value":"File Not Found."}}} (#100000046)
Resolution
To resolve this issue, disable backup from inSync for SharePoint sites that are deleted from Microsoft 365.
To disable backup for SharePoint sites from insync, perform the following steps:
- On the inSync Management Console menu bar, click Data Sources > Microsoft 365. An overview page that provides a holistic view of all the configured Microsoft 365 app appears.
- On the left-hand panel, click SharePoint. A page that lists all the discovered sites appears.
- Select the site title that you want to disable. Click the
icon and click Disable. A confirmation dialog box appears. Click Disable.