Skip to main content



How can we help you?


Druva Documentation

inSync setup FAQs

Heads up!

We've transitioned to a new documentation portal to serve you better. Access the latest content by clicking here.

License editions: To understand the applicable license editions, see Plans & Pricing.



How soon can I back up data?

You should be able to start backing up your data as soon as your setup is ready. We set up inSync Cloud for your organization. However, you might want to perform other activities such as creating profiles and mass deploying inSync client. You should be able to back up your data as soon as you complete these tasks.

I ended my contract with Druva - how long is my data on cloud?

If your license expires, we wait for you to renew your license. However, if you choose to not renew your license, your data is deleted from the cloud storage immediately.

  • Was this article helpful?