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Druva Documentation

How to backup Lotus Notes using inSync


This article explains how to backup Lotus Notes using inSync.

inSync supports MAPI for Outlook, which is a quicker way to backup emails. However, it can also backup files from other email clients as a flat file. inSync does not have a template in the profile to backup Lotus notes, by default. You must set up a profile to backup different versions of Lotus Notes from the client machines.

Typically, Lotus notes files from various versions are found in the following directories:

  • C:\program files\lotus\notes
  • C:\programs files\IBM\lotus\notes
  • C:\program files\IBM\notes
  • C:\lotus\notes

The following is the list of file that needs to be backed up:

  • Bookmark.nsf
  • Busytime.nsf
  • Desktop8.ndk
  • Headline.nsf
  • Install.log
  • Internet.nsf
  • Names.nsf
  • Notes.ini
  • Perweb.nsf
  • User.dic
  • <username>.nsf
  • <username>.id


  1. Add a new backup folder.
  2. Under Folder to be backed up, type C:
  3. Type the name of the required backup folder to backup. 
  4. In the Include Files box, remove the list of pre‐configured templates, if any.
  5. In the Include Files box, enter the required extensions of the files to backup, for example, notes.ini, desktop8.ndk, *.nsf, *.id, user.dic, install.log. 
  6. In the Exclude Paths box, enter the paths of the program files that you want to exclude from backup.

The Edit Profile page is shown below:

Note: inSync will initiate a full scan on the C:\ drive which may take some time and the users may experience performance degradation for a short while. Note that this is a one time process, and the subsequent backups will be much faster.

For more information about the list of Notes files that should be backed up, refer to this article.