Skip to main content
Druva Documentation

Error 404 Bad request while running API queries

This article applies to:

  • OS: All

  • Product edition: inSync Cloud

  • Feature Category: Druva Product APIs

Problem description

Error 400: Bad Request is reported when trying to generate Access Token on the Druva Developer Portal.

api_1.jpg

The error is also observed while using tools like Postman.

api_2.jpg

Resolution

If you are consistently seeing the error, you can use Postman, and Turn Off the  SSL certificate verification under Settings.

For more information on using Postman to trigger API requests, see How to access DCP APIs using the Postman application.

api_3.jpg
 

After disabling (turning OFF) SSL Certificate Verification, the token is generated correctly.