inSync Client users are unable to view the Add folder option in the inSync client.
The Add backup folders (laptops & desktops) option is not selected for the profile that is associated with the user.
To complete the steps, the inSync administrator must have Profile Management rights.
- Log in to inSync Management Console, and click Profiles.
- Click the profile name for which you want to enable the Add Folder option.
- Click the Devices tab.
- Click User Settings on the left pane and click Edit.
- Select the Add backup folders (laptops & desktops) check box.
- Click Save.