This article is applicable for inSync client installed on:
- Windows XP
- Windows Vista
- Windows 7, 8, 8.1 and 10
While performing a backup from an inSync client on Windows XP, Vista, and Windows 7, 8, 8.1, 10, the backup fails with the following VSS related errors in the inSyncClient.log:
[2016-07-19 09:33:27,586] [WARNING] Snapshot creation returned result = 3,rc = 8007000e. Retrying..
[2016-07-19 09:33:57,553] [WARNING] Snapshot creation returned result = 3,rc = 8007000e. Retrying..
[2016-07-19 09:34:27,522] [WARNING] Snapshot creation returned result = 3,rc = 8007000e. Retrying..
[2016-07-19 09:34:57,486] [INFO] Windows VSS failed to create a snapshot for C:\ at step 3, status 0x8007000e[Not enough storage is available to complete this operation] (#100000036).Backing up live data.
This issue mostly occurs when the diff area (shadow storage) is not large enough to create shadow copies.
You need to increase the size of Diff area/ShadowStorage. To achieve this, run the following commands with admin elevated command prompt.
vssadmin resize shadowstorage /for=<forvolumespec> /on=<onvolumespec> [/maxsize=<maxsizespec>]
Example: vssadmin resize shadowstorage /for=c: /on=:c: /maxsize=10%
Run the backup. If the backups fail, please contact Druva technical support.