Troubleshoot OU List too large to populate error while creating AD mapping
This article applies to:
- OS: Windows
- Product edition: inSync Cloud
- Feature category: inSync Configuration
Problem description
The below error is displayed while creating an AD mapping.
Cause
Organization Unit (OU) count in the Active Directory is less than 10000.
Resolution
Configure the AD mapping manually. On the Create AD/LDAP Mapping wizard, click the Switch to manual AD/LDAP filters link to switch to manual configuration.
To open the Create AD/LDAP Mapping wizard, got to Manage > Deployments > AD/LDAP
See also
Refer Create an AD/LDAP mapping section for the complete procedure on AD/LDAP mapping.