Skip to main content

How can we help you?

Druva Documentation

Troubleshoot OU List too large to populate error while creating AD mapping

This article applies to:

  • OS: Windows
  • Product edition: inSync Cloud
  • Feature category: inSync Configuration

Problem description

The below error is displayed while creating an AD mapping.



Organization Unit (OU) count in the Active Directory is less than 10000.


Configure the AD mapping manually. On the Create AD/LDAP Mapping wizard, click the Switch to manual AD/LDAP filters link to switch to manual configuration.


To open the Create AD/LDAP Mapping wizard, got to Manage Deployments > AD/LDAP

See also

Refer Create an AD/LDAP mapping section for the complete procedure on AD/LDAP mapping.