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End of Support for disk space savings storage

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Article by:

Ruso Bhattacherjee

Case Number: NA

Publish date:

12-June-2018

Article type: 

Public

Approved by:  Akshay Deshmukh Details This article was created to document the information that went out with 5.9.8 patch announcement.

This article applies to:

  • Product edition: inSync On-Premise

Overview

Druva will end support for disk space savings storage on the Oracle Berkeley DB with the upcoming inSync On-Premises 5.9.8 patch release scheduled for July.

What is the impact of this change?

If the inSync administrator does not create the performance-based storage, then backups will fail for devices that are mapped to the disk space savings storage. Data in disk space savings storage (before switching to performance-based storage) will continue to be available for restore as per the defined retention policy settings. 
To successfully execute backups per schedule, after upgrading to the On-Premises 5.9.8 patch, inSync administrators must create a new performance-based storage and assign users to this new storage. inSync will initiate a full backup of all the devices as soon as the user migration is complete. 

Steps for deploying the new performance-based storage

Step 1: Identify if your organization is using the disk space savings storage

  1. On the inSync Management Console menu bar, click Manage > Storage List.
  2. For every storage having the storage node as Local Storage Node perform the following steps:
    1. Click on the <Storage Name>.
    2. Copy the Data Folder path.
    3. Connect directly to the inSync Master server using remote desktop, ssh, or putty and so on.
    4. Traverse to the Data Folder path that you copied in the step b, earlier. 
    5. If you find “__drstdata__” folder present, complete the following Step 2: Create a performance-based storage for every such storage.

If none of the storages have “__drstdata__” folder, you are not using disk space savings storage. The following Step 2: Create a performance-based storage is not applicable to you.

Step 2: Create a performance-based storage

Perform the following steps to create a new performance-based storage:

  1. Create a new storage. For more information, see Create a file store.
  2. Move all users from the old storage to the new storage in batches. For more information, see Change storage assigned to a user. inSync will run a full backup of the devices mapped to the new storage. Allow inSync to successfully complete the full backup.
  3. Upgrade to inSync On-Premises 5.9.8 patch release. Detailed instructions for the upgrade will be available at the time of the release. 

For more information, see the latest version of inSync On-Premises documentation. For any assistance, contact Druva Support.