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Druva Documentation

How to replace the inSync Server IP address with a FQDN

Summary

A fully qualified domain name (FQDN) consists of a host and domain name, including a top-level domain. This article explains how to add a FQDN in place of the  Web Restore IP and Published IP for synchronization on an inSync server.

Note: The below steps are applicable only to the on-premise version of Druva inSync Professional and Enterprise Edition.

Before you begin

  1. This article is to be used only as a workaround as it is not a part of the inSync Server feature list.
  2. After adding the FQDN please DO NOT launch the initial configuration wizard from the inSync Server Management Console for changing the user name and password for the  inSync Administrators account.
  3. You will not be able to modify the Network Settings after this change has been done.
  4. Please back up the inSyncServer.cfg file from C:\inSyncServer4 folder before doing this.

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Replacing the published IP address with FQDN

  1. Stop the inSync Server and inSync Control Panel Services from Windows Services.
  2. Back up the inSyncServer.cfg file from the C:\inSyncServer4 folder.
  3. Open the inSyncServer.cfg file.
  4. Search for  a string 'SERVERS ='  (without the quotes)
  5. Add the FQDN of the inSync Server in the following format (including the quotes) :
    ['FQDN:6061',
    'IP-Address:6061']
    Note: Here 6061 is the default port configured for synchronization. Please add the port number that is mentioned in the Network Settings of the inSync Management Console.
  6. Start the inSync Server and inSync Control Panel services.
  7. Log in to the inSync Management Console.                                                                                                                                                                         

Replacing the Web/App restore IP address with FQDN

  1. Stop the inSync Server and inSync Control Panel Services from Windows Services.
  2. Back up the inSyncServer.cfg file from the C:\inSyncServer4 folder.
  3. Open the inSyncServer.cfg file.

  4. Search for a string 'WR_IP =' , without the quotes.
  5. Add the FQDN of the inSync Server in the following format (including the quotes) :
    'FQDN:443' 
    Note: Here 443 is the Default Port configured for synchronization. Please add the Port number as mentioned in the network settings of the inSync Management Console.
  6. Start the inSync Server and inSync Control Panel services.
  7. Log in to the inSync Management Console.

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