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Druva Documentation

How to back up Google Workspace data?

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How to back up Google Workspace data?

To back up Google Workspace data, you must specify the Google Workspace backup settings in an existing profile or in a new profile. For more information, see Create a profile or Update a profile.

inSync will start backing up the user data from Google Workspace per the backup schedule that is defined for a profile with SaaS Apps enabled. To know more about how to configure the backup interval for SaaS Apps, see Define the backup interval for SaaS Apps.

You can see the backup details for SaaS Apps data at User Details page. 

Note: At least one Google Workspace device must be online for scheduled backup of Google Workspace data.

Additionally, inSync Cloud administrator can back up the Google Workspace data as and when required. For more information, see Start backup of Google Workspace data.

Note:

  • Consider a scenario where your individual folder and a shared folder have the same folder name. In this situation, inSync renames the shared folder as <shared folder name> <internal ID> during backup. inSync does not rename your individual folder. 
  • Other Contacts will only have the following fields backed up due to Google People API limitations.

    • Name
    • Phone Number
    • Email Address

Backup and restore of Other Contacts is not supported on GovCloud.

Policies applicable to Google Workspace data

Following policies, that are defined for a SaaS Apps enabled profile, will be applicable to Google Workspace backup data.

  • Backup retention policy for SaaS Apps data

    Backup retention policy defines how long inSync will retain the backed up data in storage. For more information, see Configure the backup retention policy.

  • User data privacy policy for SaaS Apps data

    The user data privacy policy defines who can access user data across your organization. For a profile, SaaS Apps and devices are governed by the same data privacy policy. For more information, see Configure the user data privacy policy.

  • Global exclusion policy for SaaS Apps data

    Global exclusion lets you exclude specific file types and folders from inSync backups. For more information, see Configure the global exclude list.

Start backup of Google Workspace data

Overview

As an inSync Cloud administrator, you can start an unscheduled backup of Google Workspace data for Gmail and Google Drive as and when necessary.

Note: If an email has multiple attachments, inSync creates an .eml file for the email and separate.eml files for every attachment after backing up the Gmail data. You can then view and access the .eml files through WebDAV. For more information, see Access Legal Hold data using WebDAV.

Procedure

To start the backup of Gmail data:

  1. Sign in to Druva Cloud Platform Console and navigate to  Google Workspace.
    The Google Workspace Overview page appears.
  2. Click the Gmail tab,  select the user whose data you want to backup.
  3. Click Backup Now.

inSync initiates the backup of the selected Gmail data. You can view the backup details at the following pages:

To start the backup of Google Drive data:

  1. Sign in to Druva Cloud Platform Console and navigate to Google Workspace.
    The Google Workspace Overview page appears.
  2. Click the Google Drive tab, select the user whose data you want to backup.
  3. Click Backup Now.

inSync initiates the backup of the selected Google Drive. You can view the backup details at the following pages:

Considerations

Google Drive: Files with names longer than 1024 characters cannot be backed up.

     Workaround: Rename the files to shorter ones for backup.