Release Notes - SaaS Apps
Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.
This article provides information about release details on SaaS Apps and Data Governance.
If you are an inSync GovCloud customer, see inSync GovCloud Updates.
March 11, 2023
Fixed Issues
Updated Free License Count for Preserved Users and Shared Mailbox
We had observed an incorrect allocation of free Preserved Users and Shared Mailbox license count against active user licenses. For more information, see Updated Free License Count for Preserved Users and Shared Mailbox.
Action required
Procure additional Preserved User and Shared Mailbox licenses if total (free + purchased) licenses are already or nearly consumed by raising a case with Support.
Additionally, we have also fixed the following issues.
Issue | Description |
---|---|
INS-53028 | Exchange Online: Fixed an issue wherein the conversion of contacts from .vcf format to PST format failed with an error. |
INS-65336 | Exchange Online: Fixed an issue wherein backup failed with an EINTERNAL error. |
INS-20131 | Exchange Online and Gmail: Fixed an error wherein the number of restore emails was not recorded in the restoration activity after performing a restore using the metadata search results. |
INS-41513 | OneDrive: Fixed an issue wherein backup failed when the user has a different email and UPN. |
February 25, 2023
Enhancement
Microsoft 365 and Google Workspace
Retain backup data for up to 360 months
You now have an option to configure retention period of up to 360 months for backed up Microsoft 365 and Google Workspace data and meet regulatory requirements for data compliance.
For more information, see Configure the Backup Retention Policy.
Customer action required: None.
Salesforce
New Settings tab on Data Copy/Restore Task page
We have enhanced the Task page for Data Copy/Restore to include a new Settings tab that displays the details of the settings used during the operation. This improvement provides better visibility and analysis of the selected options.
- ►Here is a glimpse of the update
For more information, see Tasks.
Customer action required: None.
February 04, 2023
Enhancement
Salesforce
Enhancements to the Tasks page
The Task page of Data Copy/Restore is enhanced with the following capabilities:
Segregated view of Failed and Unresolved records: The segregated view for Unresolved records separates Unresolved records from Failed records, allowing administrators to easily identify the number of failed records and work towards resolving them. Once the failed records are resolved, the Unresolved record count will automatically adjust to give an accurate view of both Failed and Unresolved records.
This feature improves the user experience by providing a clearer separation of unresolved and failed records, allowing users to focus on resolving only the failed records while ensuring that unresolved records are also taken care of automatically.
- ►Here is a glimpse of the update
View Task Summary in Task Status tab: The Task Status tab is now enhanced with Task Summary, which provides a comprehensive view of the total number of records for each object in the Completed and Failed tabs. It provides a better representation of Failed or Unresolved data copy or data restore jobs giving administrators a clear understanding of the total number of records, completed records, failed records, and unresolved records.
- ►Here is a glimpse of the update
View number of failed records for an Object in Failed tab: You can now view the number of failed records for an Object in the Failed tab while analyzing the failed records for the data copy job. It allows you to quickly diagnose the failed records and get a better understanding of the status.
- ►Here is a glimpse of the update
For more information, see Tasks.
Customer action required: None
New Feature
Federated Search: Introducing Search APIs
You can now use the following search Get APIs to automatically search and view details for the required files and emails using the SHA1 checksum value:
-
Search for Files: Search and view details for files.
-
Search for Emails: Search and view details of emails.
Customer action required: None.
For more information, see Developer portal.
Known Issues
Issue | Description |
---|---|
INS-38921 | Exchange Online: Calendar events that are backed up and then later deleted from the calendar are not removed from subsequent snapshots. |
INS-68233 | Exchange Online: Emails with more than 24000 recipients combined in the To, CC, or BCC fields are not backed up. |
INS-47093 | Exchange Online: Backup fails due to the Recoverable Items folder not being backed up. |
Fixed Issues
Issue | Description |
---|---|
INS-76996 | Salesforce 2.0: When a backup snapshot is deleted because it exceeded the retention period, the application should also delete any associated templates. |
January 07, 2023
Enhancement
Salesforce
Flexibility to select destination Salesforce organization for data transfer
You can now choose any Salesforce organization as the destination for Data Copy or Data Restore operation when using an existing data template.
- ►Here is a glimpse of the update
- Confirmation - Data Copy Summary
For more information, see Copy Data and Restore Data.
Customer action required: None
Known Issues
Issue | Description |
---|---|
INS-76165 | Exchange Online: Due to Graph API limitations, currently restoring tasks with a file more than 3 MB in size is not supported. |
INS-68586 | Exchange Online: The downloaded folder is empty when you download an email with a restricted character such as '![]() ![]() |
INS-72318 | Exchange Online: While restoring data, if you expand a folder in Mails that contains emails with more than 10000 email addresses in the To, CC, or BCC fields, the process fails with an RPC version mismatch error. |
December 24, 2022
Enhancement
Simplified onboarding for Microsoft 365
To improve customer experience, we have reduced and simplified the steps required to configure Microsoft 365 apps for data protection. The new configuration wizard enables you to protect your Microsoft 365 data seamlessly right from tenant authorization to backup configuration.
The new wizard has the following settings configured by default.
- KMS is enabled
- Azure AD user deployment method is selected
- SaaS Apps is enabled in the default profile
Additionally, it offers you the flexibility to change these settings later.
For more information, see Onboarding Guide.
Customer action required: None
- ►Here is a quick preview of the new onboarding experience.
-
New Feature
eDiscovery: New eDiscovery Download Client v2.0.0 for inSync Cloud
The new version includes a more enhanced way of registering clients called token-based registration. This method uses tokens, which are unique, randomly generated strings of characters, to authenticate clients and verify that the requests are coming from a legitimate eDiscovery Download Client.
You can now download and install the latest v2.0.0 eDiscovery Download Client version for Windows and macOS from the Downloads page.
Customer action required:
-
New client registrations will now have to provide tokens as input instead of client ID and secret ID
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Existing clients, if in a disconnected state, will now require tokens as inputs to re-register
-
It is recommended that you whitelist the following global URL for the public cloud to establish a connection between the client and server: https://globalapis.druva.com.
For more information, see
December 10, 2022
This release has minor bug fixes.
November 26, 2022
Fixed Issues
Issue | Description |
---|---|
INS-77189 | Salesforce 2.0: Fixed an issue wherein performing a data restore on certain records in the Druva Salesforce 2.0 App fails with an internal error due to an invalid JSON. |
November 12, 2022
This release has minor bug fixes.
October 29, 2022
Enhancement
Federated Search and Sensitive Data Governance: Data Lock support for files and emails snapshots
Data Lock enables you to protect your data from accidental or malicious deletions. If Data Lock is enabled, you cannot delete files and emails from the snapshots. In such a scenario, an administrator can delete the data only from the data sources such as Devices, Exchange Online, and Gmail from where it is backed up.
Customer action required: None
For more information, see
- Federated Search - Delete Emails
- Federated Search - Delete Files
- Sensitive Data Governance - Impact of resolving non-compliant emails
Fixed Issues
Note: These changes are only supported for non-multi-geo Microsoft 365 tenants.
Issue | Description |
---|---|
INS-43114 | SharePoint Online: Fixed an issue wherein you are unable to auto-discover sites. |
INS-19790 | SharePoint Online: Fixed an issue wherein deleted sites appear in the discovered sites list. |
INS-43157 | SharePoint Online: Fixed an issue wherein the site is not discovered when the search is disabled. |
INS-43159 | SharePoint Online: Fixed an issue wherein on-premise sites appear in the discovered sites list. |
October 15, 2022
Enhancement
Microsoft 365
Support of Public Folder to all the regions supported by Druva
You can now backup Public Folder data to all the regions supported by Druva.
Note: This enhancement is available with Enterprise and Elite editions.
Customer action required: None
Deprecated
Salesforce
Deprecation of Percentage-based Selection in Data Template
In the Data Copy Template, the Percentage-based Selection tab for selecting records as a sample percentage of the data is deprecated in the Salesforce 2.0 App. Also, you cannot select Percentage Selection from the Items to Clone list when you clone a Data Copy template.
Customer action required: None
Known Issues
Issue | Description |
---|---|
INS-77192 | Salesforce 2.0: There is a difference in the file size and content of the downloaded data from the inSync portal and the Druva Salesforce 2.0 App. |
Fixed Issues
Issue | Description |
---|---|
INS-72124 | SharePoint Online: Fetching list item attachments for App catalog sites results in an error because the Attachments column is not present in the list. |
Archived release notes
For release notes of previous cloud updates, see Archived Release Notes - SaaS Apps.
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