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Druva Documentation

Release Notes - SaaS Apps

 

 If you are an inSync GovCloud customer, see inSync GovCloud Updates.

Cloud Update on September 18, 2021

Enhancements

With this cloud update, we bring you the following enhancements:

Updates to Live Activities navigation

We have changed the navigation path of the Live Activities page to provide a workload-specific view of ongoing activities, wherein you are now redirected to the workload-specific Jobs->Live Activities page.

Live_Activities_New_Navigation.gif

For more information, see Live Activities.

Salesforce

Exclusion of parent records from data restore templates

We have implemented the default exclusion of parent records in the data restore templates from the Custom Child Object Selection window. This enhancement enables you to restore specific records of an object by excluding any parent relationships. 

You can enable this setting to include parent records in the data restore templates as follows:

NoParentFeatureandShowDiff.gif

For more information, see Record Selection.

One-click detailed comparison view to display items with differences

The Detailed Comparison View is enhanced, wherein you can check only the differences in data using the Show only items with difference option. This enhancement displays the differences at the top of the list for ease of data analysis.

SF_ShowDiffOnly.gif

For more information, see Compare and Restore Records.

Fixed Issues

Issue Description
INS-32392 Fixed the issue wherein Total Collected Data showed negative value for custodians on the Legal Hold page.

Cloud Update on September 4, 2021

Enhancements

With this cloud update, we bring you the following enhancements:

Microsoft 365

Audit trails for Teams Downloads 

You can now track the Teams downloads from the audit trails. 

In the Audit Trails page, you can view details of when an administrator downloads a teams' data. 

Team_downloads.gif

For more information, see Audit Trails.

Successfully restore Teams when Microsoft 365 group naming policy is enabled

You can now successfully restore teams when you have Microsoft 365 group naming policy enabled.

The new restored team is created as per the new Microsoft 365 group naming policy in the following cases:  

  • When you restore to a new team
  • When you restore a deleted team

Here's a quick glimpse

Groups_naming_policy_restore.gif

For more information, see Restore Teams.

Salesforce: Schedule sandbox seeding using data templates

Now loading test data to your sandboxes is further simplified!

You can now automate seeding data into your sandboxes using the data template scheduler option from the Salesforce 2.0 App. 

How will scheduling sandbox seeding benefit you?

  • Copy data to your sandboxes on a daily, weekly, or monthly basis

  • Ensure your sandboxes have adequate test data at all times

  • Accelerate your Salesforce development tasks as operational data is available regularly to your sandboxes

Let’s see what’s in store for you and how you can schedule sandbox seeding.

Salesforce_2.0_Scheduler_Implementation.gif

For more information, see Schedule Data Copy Activity.

New URL for inSync Workloads and Services 

inSync Workloads and Services will now launch with the new URL – insync.druva.com to host the web traffic.

The New URL will provide additional security advantages and better performance.

Customer Action Required: To get going all you need to do is add insync.druva.com to the allowed domains list in addition to the existing cloud.druva.com domain.

Note: Both the old URL (cloud.druva.com) and the new URL (insync.druva.com) will be operational.

Here is a quick glimpse.

insync_url.gif

Fixed Issues

Issue Description
INS-32609

SharePoint Online: Fixed an issue wherein the restore process fails for SharePoint site members and visitors.

INS-25836 Google Drive: Fixed the issue with incorrect backup data statistics displayed on the Google Drive backup overview page.

Cloud Update on August 21, 2021

Enhancements

With this cloud update, we bring you the following enhancements:

Microsoft 365

Multi-Geo backup notifications with site geo location and user PDL updates 

Ensuring compliance with data localization now gets easier!

To help you meet your data localization needs, we have enhanced the Multi-Geo backup notification for your Microsoft 365 workloads. Effective this release, the following notifications are available to administrators:

  • The SharePoint Site Summary page notifies administrators if the site geo location is not mapped to storage.
  • The SharePoint Site Settings section from the SharePoint Site Summary page notifies administrators to update the storage after completing the storage mapping.
  • The User Details page helps administrators to identify changes to Preferred Data Location (PDL) and update the storage accordingly for Exchange Online and OneDrive users.
  • The administrators will receive timely email notifications when a site geo location or user PDL changes and requires storage mapping.

Multi-Geo_GIF_for_RN.gif

For more information, see:

Audit trails for Teams Conversations views

The audit trails for Teams are enhanced to track Conversations viewed by the administrator. 

In the Audit Trails page, you can view details of when an administrator viewed a single conversation or entire Teams' conversation. 

Teams.gif
For more information, see Audit Trails.

Legal Hold (eDiscovery): Zip format support for eDiscovery data download

We have simplified the data download handling for Legal administrators through the ZIP download format support.

With this enhancement, you can download and export the eDiscovery data in ZIP format. All the data within the ZIP file is forensically safe as data integrity checks are performed on the data by default.
For more information, see

Federated Search: Optimized search query

We have now enhanced the Federated Search query to use AND as the default operator along with the exact keyword match when you perform a multi-keyword search.

This enhancement helps you fetch refined and high-quality results by restricting the display of unnecessary search results generated due to prefix matches and the use of OR operators.

Here’s an example of File Search and Email Search.

File Search

Email Search

For more information, see Guidelines to search files and emails.

Fixed Issues

Issue Description

INS-32347

SharePoint Online: Fixed an issue wherein deleted files were not removed from skipped items causing backup errors. 

INS-25663

SharePoint Online: Fixed an issue wherein the SharePoint sites were not disabled in inSync after the site URL update.

INS-32679

Salesforce Backup 2.0 App: Fixed an issue wherein the restore activity was failing for the Level 1 child object of the Contact parent object.

 Cloud Update on August 7, 2021

Enhancements

With this cloud update, we bring you the following enhancements:

SharePoint: Improvements to Live Activities

Now monitor SharePoint restore activities with the help of real-time restore statistics!

The SharePoint restore activity status from the Microsoft 365 Jobs -> Live Activities page now displays additional statistics to track the progress and health of ongoing restore activities.

Restore_Live_Activities_Stats.png

How do these statistics help you?

  • Get to know the size of restored data
  • Check the health of the ongoing activity using the API throttling statistics
  • Keep track of the number of restored and skipped files
  • Get to know the current restore path

For more information, see Live Activities.

Google Workspace: Updated the Google Workspace App to use the Google People API to backup Contacts

The Google Contacts API used by the Google Workspace App to backup Contacts in Gmail is now deprecated. The Google Workspace App is updated to use the Google People API instead.

Note: For this release, backup of Google Other contacts is not supported. For more information contact Support.

Microsoft Teams: Filter Microsoft Teams as per the last backup status and Sub Apps

The Filter on the Teams page is enhanced to allow you to filter Microsoft Teams based on the combination of: 

  • Last Backup Status: Backed Up Successfully, Backup Failed, Backed Up with Errors, Never Backed Up

  • Sub App: Team Metadata, Team Site, Team Conversation
    Note: Sub App filter is enabled only after you select the Last Backup Status.

For more information, see SaaS Apps Details Page.  

teams_filters.png

How does this enhancement benefit

Administrators can use these filters to easily identify Teams where one or more Sub Apps have failed backup status. 

Microsoft Teams : Support for Full Team Restore

The Full Team Restore option is now available. Using this option, you can restore the entire Team, channel contents, and settings along with the entire content and settings of the underlying Teams Site.  

For more information, see Full Teams Restore.

Full_Team_Restore.png

How does this enhancement benefit:

With a single click, administrators can recreate an entire Team and its underlying Team Site content. 

Fixed Issues

Issue Description
INS-24558 SharePoint: Fixed an issue wherein restoring files from a folder with special characters in the folder name fails with the ‘Permission Denied’ error.
INS-24552 Google Drive: Fixed an issue wherein the Google Drive data source selection page displays incorrect backup data size for users.
INS-29812 Salesforce Backup 2.0 App: Fixed an issue wherein a few metadata types were not displayed during metadata restore activity.
INS-31770 Fixed an issue wherein, when you create a custom role, and if you don't select a role from the Import Rights from drop-down list, you are not allowed to create the role.
INS-31405 Exchange Online: Fixed an issue with in-place restores for Contact with empty mobile phone number.

Cloud Update on July 24, 2021

You can now create a dedicated workload administrator and allow administrators to manage backup and restores for specific workloads as authorized by the cloud administrator.  Also, the administrator will have access only to the assigned workloads through the refreshed workload-based user interface.  

Refreshed Documentation Portal
Aligning with the refreshed workloads-based user experience, now separated and dedicated documentation categories are available for SaaS Apps and Endpoints.  With this release, the older inSync documentation category is retired. 

Enhancements

Configure administrators for specific workloads 

To help meet your compliance regulations, you can now ensure that administrators have workload-based granular access rights only to the workloads they should manage.

►Create a dedicated Workload administrator

You can create a dedicated Workload administrator to manage operations for specific workloads. 

For example, a Workload administrator for the Endpoints will have operational rights only related to Endpoints. Similarly, a Workload administrator for Microsoft 365 > Exchange Online, will have access to only Exchange Online and to no other workload. As part of this change:

  • A Workload Administrator role is added with predefined access rights for workload management and backup and restore. For more information, see inSync administrator roles.

    The following image provides a preview of the Workload Administrator role.

  • When you create a workload administrator you can assign the specific workloads. For more information, see Create a Workload Administrator.

    Here’s a quick preview of the administrator creation process.

Configure inSync administrators with access to specific workloads
Similar to a Workload administrator, you can configure existing inSync administrators (excluding Cloud administrator and Legal administrator) with rights to access specific workloads.

The Workloads tab is added to the New Administrator creation wizard.

For more information, see Create inSync administrators

Leverage updated categories for predefined roles and rights
To support granular access rights for workloads, the categories of rights for predefined roles are updated.

For more information, see Predefined roles and rights.

Note: None of the existing rights are deprecated. Thus, there will be no impact on the roles you have already configured.

The following image provides a preview of the updated categories.

►View list of workloads assigned to an administrator
Administrator Details and Profile Mapping report displays the list of workloads assigned to an administrator in the Workload Assigned field.

For more information, see Administrator Details and Profile Mapping report.

Reports.png

Workload-based product experience

The administrator experience is simplified for viewing and managing only the workloads they are assigned and based on the roles and rights. The workload-based product experience provides:

►Workload dashboard view
Instead of a common inSync dashboard, you will now be able to monitor your workloads from the dedicated dashboards designed for each workload.
  • The following image provides a preview of the Endpoints dashboard.


     
  • The following image provides a preview of the Microsoft 365 dashboard.


     
  • As part of this change, the Users summary will be displayed on the User page.

    For more information, see User Details page.

    The following image provides a preview:

Workload-based navigation

Instead of listing all the inSync workload under a common inSync category on the Druva Cloud Platform, there will be separate categories:

  • Endpoints
  • SaaS Apps



    The global navigation panel will also reflect the workload-based categorization.
    App_based_UX.png
►In-app view of jobs
Instead of the Availability menu, you can now monitor backup jobs, restore jobs, and live activities from the interface of the respective workload.
  • In the case of SaaS Apps, jobs can be accessed from the left pane.  



    The Jobs page displays the completed backup and restores job status for the following workloads:
    • Google Workspace - Gmail and Google Drive

    • Microsoft 365 - Exchange Online and OneDrive
       
  • In the case of Endpoints, jobs can be accessed from the top navigation bar.

For more information, see Jobs page.

Updates to the top navigation menu

►Here’s a glimpse of the updated top navigation menu


The following changes will be available:
  • Workload selection capability in the Data Sources menu will be available in the   global navigation menu as demonstrated in the Workload-based user experience.
  • Services in the Governance menu will now be available in the   global navigation menu as demonstrated in the Workload-based user experience. Audit trails will still be available on the top navigation bar. 
  • The Availability menu will be removed from inSync Management Console with the in-app Job view enhancement. 
  • Options under the Manage menu are moved to  Settings 

Legal Hold (eDiscovery): RBAC Legal Hold Type management

Legal administrators can now manage (add, edit, or delete) the Legal Hold Type from the Legal Hold > Settings page.

We have introduced the following rights for a Legal administrator role,  

  • View Legal Hold Settings - Only view access
  • Manage Legal Hold Settings - View, add, edit, and delete access

image001.png

Legal administrators can perform actions on the Legal Hold Type from the Legal Hold > Settings page based on the role and rights assigned.

In large enterprises, where multiple Legal administrators manage different legal and forensic teams, this enhancement helps create role-based access (RBAC) for easier management of Legal Hold Types.

Action required: While creating a role for Legal administrators, ensure that you enable the necessary rights for the Legal administrator role based on your organizations' requirements.

For more information, see,

Fixed Issues

Issue Description
INS-24558 SharePoint: Fixed an issue wherein the restore activity fails for files within a folder containing names with special characters.
INS-24462 Public folder: Fixed the issue wherein the auto-discovery or manual discovery of Public folders fails with an error.
INS-25386 Salesforce Backup 2.0 App: Fixed the issue wherein including objects during object selection excludes all selected object entries.

Known Issues 

Issue Description
INS-31770

When you create a custom role, and if you don't select a role from the Import Rights from drop-down list, you are not allowed to create the role. 

Workaround: You must select a role (apart from Legal Admin) and proceed with the role creation.

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