Release Notes - SaaS Apps
Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.
This article provides information about release details on SaaS Apps and Data Governance.
If you are an inSync GovCloud customer, see inSync GovCloud Updates.
March 11, 2023
Fixed Issues
Updated Free License Count for Preserved Users and Shared Mailbox
We had observed an incorrect allocation of free Preserved Users and Shared Mailbox license count against active user licenses. For more information, see Updated Free License Count for Preserved Users and Shared Mailbox.
Action required
Procure additional Preserved User and Shared Mailbox licenses if total (free + purchased) licenses are already or nearly consumed by raising a case with Support.
Additionally, we have also fixed the following issues.
| Issue | Description |
|---|---|
| INS-53028 | Exchange Online: Fixed an issue wherein the conversion of contacts from .vcf format to PST format failed with an error. |
| INS-65336 | Exchange Online: Fixed an issue wherein backup failed with an EINTERNAL error. |
| INS-20131 | Exchange Online and Gmail: Fixed an error wherein the number of restore emails was not recorded in the restoration activity after performing a restore using the metadata search results. |
| INS-41513 | OneDrive: Fixed an issue wherein backup failed when the user has a different email and UPN. |
February 25, 2023
Enhancement
Microsoft 365 and Google Workspace
Retain backup data for up to 360 months
You now have an option to configure retention period of up to 360 months for backed up Microsoft 365 and Google Workspace data and meet regulatory requirements for data compliance.
For more information, see Configure the Backup Retention Policy.
Customer action required: None.
Salesforce
New Settings tab on Data Copy/Restore Task page
We have enhanced the Task page for Data Copy/Restore to include a new Settings tab that displays the details of the settings used during the operation. This improvement provides better visibility and analysis of the selected options.
- ►Here is a glimpse of the update
For more information, see Tasks.
Customer action required: None.
February 04, 2023
Enhancement
Salesforce
Enhancements to the Tasks page
The Task page of Data Copy/Restore is enhanced with the following capabilities:
Segregated view of Failed and Unresolved records: The segregated view for Unresolved records separates Unresolved records from Failed records, allowing administrators to easily identify the number of failed records and work towards resolving them. Once the failed records are resolved, the Unresolved record count will automatically adjust to give an accurate view of both Failed and Unresolved records.
This feature improves the user experience by providing a clearer separation of unresolved and failed records, allowing users to focus on resolving only the failed records while ensuring that unresolved records are also taken care of automatically.
- ►Here is a glimpse of the update
View Task Summary in Task Status tab: The Task Status tab is now enhanced with Task Summary, which provides a comprehensive view of the total number of records for each object in the Completed and Failed tabs. It provides a better representation of Failed or Unresolved data copy or data restore jobs giving administrators a clear understanding of the total number of records, completed records, failed records, and unresolved records.
- ►Here is a glimpse of the update
View number of failed records for an Object in Failed tab: You can now view the number of failed records for an Object in the Failed tab while analyzing the failed records for the data copy job. It allows you to quickly diagnose the failed records and get a better understanding of the status.
- ►Here is a glimpse of the update
For more information, see Tasks.
Customer action required: None
New Feature
Federated Search: Introducing Search APIs
You can now use the following search Get APIs to automatically search and view details for the required files and emails using the SHA1 checksum value:
-
Search for Files: Search and view details for files.
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Search for Emails: Search and view details of emails.
Customer action required: None.
For more information, see Developer portal.
Known Issues
| Issue | Description |
|---|---|
| INS-38921 | Exchange Online: Calendar events that are backed up and then later deleted from the calendar are not removed from subsequent snapshots. |
| INS-68233 | Exchange Online: Emails with more than 24000 recipients combined in the To, CC, or BCC fields are not backed up. |
| INS-47093 | Exchange Online: Backup fails due to the Recoverable Items folder not being backed up. |
Fixed Issues
| Issue | Description |
|---|---|
| INS-76996 | Salesforce 2.0: When a backup snapshot is deleted because it exceeded the retention period, the application should also delete any associated templates. |
January 07, 2023
Enhancement
Salesforce
Flexibility to select destination Salesforce organization for data transfer
You can now choose any Salesforce organization as the destination for Data Copy or Data Restore operation when using an existing data template.
- ►Here is a glimpse of the update
- Confirmation - Data Copy Summary
Confirmation - Data Restore Summary
For more information, see Copy Data and Restore Data.
Customer action required: None
Known Issues
| Issue | Description |
|---|---|
| INS-76165 | Exchange Online: Due to Graph API limitations, currently restoring tasks with a file more than 3 MB in size is not supported. |
| INS-68586 | Exchange Online: The downloaded folder is empty when you download an email with a restricted character such as ' ' in the subject. In-place restore action fails with errors for emails with a restricted character such as '' in the subject. |
| INS-72318 | Exchange Online: While restoring data, if you expand a folder in Mails that contains emails with more than 10000 email addresses in the To, CC, or BCC fields, the process fails with an RPC version mismatch error. |
December 24, 2022
Enhancement
Simplified onboarding for Microsoft 365
To improve customer experience, we have reduced and simplified the steps required to configure Microsoft 365 apps for data protection. The new configuration wizard enables you to protect your Microsoft 365 data seamlessly right from tenant authorization to backup configuration.
The new wizard has the following settings configured by default.
- KMS is enabled
- Azure AD user deployment method is selected
- SaaS Apps is enabled in the default profile
Additionally, it offers you the flexibility to change these settings later.
For more information, see Onboarding Guide.
Customer action required: None
- ►Here is a quick preview of the new onboarding experience.
-
New Feature
eDiscovery: New eDiscovery Download Client v2.0.0 for inSync Cloud
The new version includes a more enhanced way of registering clients called token-based registration. This method uses tokens, which are unique, randomly generated strings of characters, to authenticate clients and verify that the requests are coming from a legitimate eDiscovery Download Client.
You can now download and install the latest v2.0.0 eDiscovery Download Client version for Windows and macOS from the Downloads page.
Customer action required:
-
New client registrations will now have to provide tokens as input instead of client ID and secret ID
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Existing clients, if in a disconnected state, will now require tokens as inputs to re-register
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It is recommended that you whitelist the following global URL for the public cloud to establish a connection between the client and server: https://globalapis.druva.com.
For more information, see
December 10, 2022
This release has minor bug fixes.
November 26, 2022
Fixed Issues
| Issue | Description |
|---|---|
| INS-77189 | Salesforce 2.0: Fixed an issue wherein performing a data restore on certain records in the Druva Salesforce 2.0 App fails with an internal error due to an invalid JSON. |
November 12, 2022
This release has minor bug fixes.
October 29, 2022
Enhancement
Federated Search and Sensitive Data Governance: Data Lock support for files and emails snapshots
Data Lock enables you to protect your data from accidental or malicious deletions. If Data Lock is enabled, you cannot delete files and emails from the snapshots. In such a scenario, an administrator can delete the data only from the data sources such as Devices, Exchange Online, and Gmail from where it is backed up.
Customer action required: None
For more information, see
- Federated Search - Delete Emails
- Federated Search - Delete Files
- Sensitive Data Governance - Impact of resolving non-compliant emails
Fixed Issues
Note: These changes are only supported for non-multi-geo Microsoft 365 tenants.
| Issue | Description |
|---|---|
| INS-43114 | SharePoint Online: Fixed an issue wherein you are unable to auto-discover sites. |
| INS-19790 | SharePoint Online: Fixed an issue wherein deleted sites appear in the discovered sites list. |
| INS-43157 | SharePoint Online: Fixed an issue wherein the site is not discovered when the search is disabled. |
| INS-43159 | SharePoint Online: Fixed an issue wherein on-premise sites appear in the discovered sites list. |
October 15, 2022
Enhancement
Microsoft 365
Support of Public Folder to all the regions supported by Druva
You can now backup Public Folder data to all the regions supported by Druva.
Note: This enhancement is available with Enterprise and Elite editions.
Customer action required: None
Deprecated
Salesforce
Deprecation of Percentage-based Selection in Data Template
In the Data Copy Template, the Percentage-based Selection tab for selecting records as a sample percentage of the data is deprecated in the Salesforce 2.0 App. Also, you cannot select Percentage Selection from the Items to Clone list when you clone a Data Copy template.
Customer action required: None
Known Issues
| Issue | Description |
|---|---|
| INS-77192 | Salesforce 2.0: There is a difference in the file size and content of the downloaded data from the inSync portal and the Druva Salesforce 2.0 App. |
Fixed Issues
| Issue | Description |
|---|---|
| INS-72124 | SharePoint Online: Fetching list item attachments for App catalog sites results in an error because the Attachments column is not present in the list. |
Archived release notes
For release notes of previous cloud updates, see Archived Release Notes - SaaS Apps.
You must have a valid Security Posture & Observability or Accelerated Ransomware Recovery license to use the Cyber Resilience features.
Cloud Upgrade on March 16, 2023
This release has minor bug fixes.
Cloud Upgrade on March 03, 2023
Enhancement
An enhanced experience for Unusual Data Activity (UDA)
Unusual Data Activity (UDA) for VMware is under early access and is available for limited customers.
With this release, we bring the following enhancements to Unusual Data Activity:
Unusual Data Activity with customizable settings
Unusual Data Activity (UDA) is now enhanced to allow you to customize and define the UDA settings for anomaly detection for your backed-up resources, thus providing efficient data resiliency from threats.
You can define the UDA Settings from Cyber Resilience > Security Events > Settings page.
- ►Here is a glimpse of the update
Based on the defined settings, the UDA algorithm detects malicious, intentional, or unknown activities for the number of files that are added, deleted, or modified and subsequently generates alerts.
You can review the alerts from the Security Events > Overview > Unusual Data Activity section and take appropriate action to resolve the risk to ensure that the backed-up data is safe.
Improved Data Activity trend graph
The Data Activity Trend that represents data backed up in the resource by snapshots is enhanced to provide a more detailed view for better monitoring and understanding of Unusual Data Activity.
- ►Here is a glimpse of the update
For more information, see Unusual Data Activity.
- ►Here is a quick preview of the enhanced Unusual Data Activity.
-
Customer Action Required: To sign up for this feature, contact support.
Cloud Upgrade on Feb 09, 2023
This release has minor bug fixes.
Cloud Upgrade on Jan 28, 2023
New Feature
Sandbox recovery: Malicious File Scan support for windows sandbox virtual machines
This feature is under early access and is available for limited customers.
Use the Sandbox Recovery feature to recover a specific restore point, followed by an antivirus scan in a sandbox environment. You can certify whether the selected restore point is clean based on the scan results.
After a successful sandbox virtual machine data restore, you can scan the data for viruses and malware with the Malicious File Scan feature enabled.
For Sandbox virtual machines, you can enable the Malicious File Scan feature from the Hybrid Workloads > Restore > Sandbox Recovery > Settings page.
- ►Here is a glimpse of the update
The anti-virus scan engine scans the entire data for potential viruses and malware and provides details for the following that can help you take the necessary corrective action:
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File Scanned: Number of files scanned for a restore job
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Malicious Files Found: Number of malicious files found in the restored snapshot
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Files Scan Skipped: Number of files skipped from the scan
For more information, see,
New API for listing count of restore scan jobs
We have added the List count of restore scan jobs API to support automation and get information about the total count of all the restore scan jobs for different resource types- File Server, NAS, Endpoints, and so on.
For more information, see Developer Portal.
Cloud Upgrade on Jan 12, 2023
This release has minor bug fixes.
Cloud Upgrade on Dec 29, 2022
New Feature
Introducing Security Command Center
A centralized dashboard that highlights the overall posture of the Druva environment in terms of:
- Cloud Platform Security
- Data Compliance
- Data Protection
- Data Access risks
The Security Command Center console is the starting point from where you can view the security risk details for your Cloud Platform and data sources and monitor its overall security health.
It also provides actionable guidance on corrective actions that can be taken to mitigate identified risks, such as those related to cloud platform security, data compliance, data protection, and data access. By regularly monitoring the security and risk posture using the Security Command Center console, you can proactively identify and address potential security risks, helping to ensure the security and compliance of your organization's data.
- ►Here is a glimpse of the update
For more information, see Security Command Center.
Customer action required: None
Cloud Upgrade on Dec 15, 2022
This release has minor bug fixes.
Cloud Upgrade on Dec 01, 2022
This release has minor bug fixes.
Cloud Upgrade on Nov 17, 2022
This release has minor bug fixes.
Cloud Upgrade on Oct 15, 2022
New Feature
Quarantine infected Microsoft 365 and Google Workspace resources
You can now isolate the infected resources that belong to Microsoft 365 (OneDrive and SharePoint Online) and Google Workspace (Google Drive and Shared Drives) to prevent the infection from spreading.
The Quarantine Bay feature in the Ransomware Recovery module enables you to quarantine infected snapshots on the impacted Microsoft 365 (OneDrive and SharePoint Online) and Google Workspace (OneDrive and SharePoint Online) resources and helps safeguard your organization from further infection by barring users or administrators from downloading or restoring the infected data to other data sources.
- ►Here is a glimpse of the update
For more information, see,
Customer action required: None
Archived release notes
For release notes of previous cloud updates, see Archived Release Notes.
You can get a view and update on the latest supported and available Security Posture & Observability and Accelerated Ransomware feature from Cyber Resilience Release Notes.