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Druva Documentation

Release Notes - SaaS Apps

This article provides information about release details on SaaS Apps and Data Governance.

If you are an inSync GovCloud customer, see inSync GovCloud Updates.

November 12, 2022

This release has minor bug fixes.

October 29, 2022

Enhancement

Federated Search and Sensitive Data Governance: Data Lock support for files and emails snapshots

Data Lock enables you to protect your data from accidental or malicious deletions. If Data Lock is enabled, you cannot delete files and emails from the snapshots. In such a scenario, an administrator can delete the data only from the data sources such as Devices, Exchange Online, and Gmail from where it is backed up.

Delete_Files_DL_marked.png

Delete Emails_DL_marked.png

Customer action required: None

For more information, see

Fixed Issues

 

Note: These changes are only supported for non-multi-geo Microsoft 365 tenants.

Issue Description
INS-43114 SharePoint Online: Fixed an issue wherein you are unable to auto-discover sites.
INS-19790 SharePoint Online: Fixed an issue wherein deleted sites appear in the discovered sites list.
INS-43157 SharePoint Online: Fixed an issue wherein the site is not discovered when the search is disabled.
INS-43159 SharePoint Online: Fixed an issue wherein on-premise sites appear in the discovered sites list.

October 15, 2022

Enhancement

Microsoft 365

Support of Public Folder to all the regions supported by Druva

You can now backup Public Folder data to all the regions supported by Druva.

Note: This enhancement is available with Enterprise and Elite editions.

Customer action required: None

Deprecated

Salesforce

Deprecation of Percentage-based Selection in Data Template

In the Data Copy Template, the Percentage-based Selection tab for selecting records as a sample percentage of the data is deprecated in the Salesforce 2.0 App. Also, you cannot select Percentage Selection from the Items to Clone list when you clone a Data Copy template.

Customer action required: None

Known Issues

 

Issue Description
INS-77192 Salesforce 2.0: There is a difference in the file size and content of the downloaded data from the inSync portal and the Druva Salesforce 2.0 App.

Fixed Issues

 

Issue Description
INS-72124 SharePoint Online: Fetching list item attachments for App catalog sites results in an error because the Attachments column is not present in the list.

September 17, 2022

Enhancement

Salesforce

Enhanced graphical representation for Salesforce storage summary

The storage summary now represents the Salesforce Storage and Druva Cloud Storage as a bar graph instead of a pie chart. As a result, you get an improved representation of the cost-saving and storage information for Data Archiver. 

Here is a glimpse of the update
salesforce_storage_summary.png

Customer action required: None

For more information, see Salesforce Storage Summary.

Define archival content query using Query Builder or SOQL Editor

While creating a new archival set in the Data Archiver, you can now define the archival content query for objects using one of the following options instead of the Basic or Advanced options.

  • Query Builder - Use Query Builder to create a SOQL query from the user interface.
  • SOQL Editor - Use SOQL (Salesforce Object Query Language) Editor to type the required query or copy the query from Query Builder.
Here is a glimpse of the update
QueryBuilder_SOQLE.gif

Customer action required: None

For more information, see Using the archival configuration.

Fixed Issues

 

Issue Description
INS-72386 Microsoft Teams: Fixed an issue wherein you get false alerts for conversation backup.

Known Issues

 

Issue Description
INS-76646 Public Folder: Tooltip help icons are broken on the Edit Backup Settings window, Add Public Folder window, and Configure Public Folder Backup window.  Tooltip help is visible when you hover the mouse pointer over the icon.

September 03, 2022

Enhancement

Sensitive Data Governance: Support for Google Workspace MIME types for compliance violations

 For existing customers, Druva has triggered re-scans of the latest backup, and findings should be visible for same once completed.

We have added support for additional  MIME types specific to Google Workspace. When a compliance scan occurs, file extensions (and their MIME types) from the supported list are scanned based on specific sensitive data pattern criteria, and violations are flagged and reported as compliance violations.

The following Google Workspace native files' MIME types are now supported by inSync to report compliance violations:

  • application/vnd.google-apps.document

  • application/vnd.google-apps.presentation

  • application/vnd.google-apps.spreadsheet

For more information, see Files extensions (and their MIME types) scanned for compliance violations.

Customer action required: None

Fixed Issues

 

Issue Description
INS-73929 Salesforce 2.0: Fixed an issue wherein clicking on any tab in the Druva Salesforce 2.0 App is failing with a permission error.

August 20, 2022

New Feature

Prevent malicious or accidental deletion of snapshots using Data Lock

You can enable the Data Lock feature to make users, SaaS Apps, and snapshots immutable till their retention period. Enabling the Data Lock feature prevents malicious modification, accidental deletion, or tampering with critical data by rogue administrators and anyone with compromised credentials.

The Data Lock feature is available on both Enterprise and Elite editions.

 

The following SaaS Apps support this feature:

  • M365 
    • Exchange Online
    • OneDrive
    • SharePoint
    • Teams
    • Groups
    • Public Folder
  • Google Workspace
    • Gmail
    • Google Drive
    • Shared Drive

Customer action required: None.

Here is a glimpse of the update for Exchange Online:
datalock_User_app_July5.gif
Here is a glimpse of the update for Groups:
Data lock_orgapps.gif

For more information, see Data Lock.

Seamless access to the SharePoint Online sites

The SharePoint Online listing page now loads 100 sites at a time based on selected sorting and filters. You must scroll to view the following 100 sites. This enhancement ensures faster and seamless access to the SharePoint Online sites on the listing page, especially when you have many sites.

Note: The delete, enable, and disable operations apply only to the sites loaded on the page.

Salesforce

Flexibility to configure API limit

You can now set the API consumption limit for each backup definition in the API Limit tab to ensure a backup job consumes only the specified APIs. With this capability, you can control your API consumption while reducing the overhead and cost of increasing the API limit.

Note: This capability is provided as a part of the Salesforce Enterprise and Elite editions.

Here is a glimpse of the update:
API_Limit.png

Customer action required: None

For more information, see Create New Backup Definition.

Enable or disable validations for the standard field

You can now enable or disable validations associated with standard fields.

Customer action required: None

For more information, see Validations.

Data Governance

eDiscovery: A new version of eDiscovery Download Client for inSync Cloud

You can now download and install the latest v1.2.2 eDiscovery Download Client version for Windows and macOS from the Downloads page. This client version includes minor enhancements and security fixes.

Customer action required: None

For more information, see Support Matrix for eDiscovery Download Client.

Fixed Issues

 

Issue Description
INS-63558 Exchange Online: Fixed an issue wherein the PST download times out with the ‘Failed scanning directory. Async exception’ error.
INS-71335 Exchange Online: Fixed an issue for backup with errors by updating the provided UPN values in the database.

July 23, 2022

Enhancement

Microsoft 365

Enhanced Microsoft 365 user import with Azure AD Mapping

User import with Azure AD is enhanced with the following capabilities:

  • Deploy users using Azure AD Groups to leverage custom Azure AD mappings You can now configure Azure AD Groups as a method to import users in inSync. With this enhancement, the user onboarding is simplified, wherein you can effectively import different categories of users per your business requirements and manage their backup configurations, such as profile and storage, efficiently. 
    For more information, see About Azure AD Integration user deployment.
    ►Here's a glimpse of the update
    image5.gif
  • On-demand syncing of users deployed using Azure AD 
    With the newly introduced Sync Now option, you can sync users in Azure AD with users in inSync to ensure that at any point in time all the users to be protected are in inSync.  
    For more information, see  Sync users
    ►Here's a glimpse of the update
    image1.png
  • Enriched information and enhanced filters for viewing the Azure AD Mappings

    The Azure AD Mapping Listing page is enhanced with the following capabilities:

    • Displays the last user sync time and date. You can now be sure of the point in time till when the users were synced. 
    • The Filter Users by column displays the user import method that is used along with the mapping name. You can now quickly and precisely identify the method used for different mappings without opening the details. 
    • You can now easily filter the mappings based on a method with the User Filter Method filter.
    ►Here's a glimpse of the update
    image4.png

For more information, see Users page.

Customer action required: None

Enriched information and enhanced filters for viewing the SCIM Mapping

The SCIM Mapping Listing page is enhanced with the following capabilities:

  • The Filter Users by column displays the user import method that is used along with the mapping name. You can now quickly and precisely identify the method used for different mappings without opening the details. 
  • You can now easily filter the mappings based on a method with the User Filter Method filter.

Customer action required: None

For more information, see Users page.

Protect Exchange Online Item and Reference attachments 

To ensure the Exchange Online data is completely protected from accidental deletion and ransomware attacks, in addition to file attachments you can now backup and restore:

  • Item attachments such as emails, contacts, calendar events, invitations, and tasks.
  • Reference attachments such as file location on the cloud.

Customer action required: None

For more information, see Backup Exchange Online data

Salesforce

Ability to clone the data masking configuration

You can now clone the data masking configurations from an existing data template. 

►Here is a glimpse of the update
Cloning_data_mask.png

Customer action required: None

For more information, see Cloning a Data Template.

Mandated configuration of inSync AD/LDAP connector or KMS before creating an administrator

To ensure that your data is always encrypted and secure, it is now mandatory to configure inSync AD/LDAP connector or Cloud Key Management (KMS) before you can create the first administrator.

►Here is a glimpse of the update
ConfADKMS.png

Customer action required: None

For more information, see Configure inSync AD/LDAP Connector or KMS.

Flexibility to update the backup start date/time before a backup job is run for the first time

Administrators can now update the start date/time in the backup definition if a backup job hasn’t run yet. With this enhancement, you get more flexibility to manage your backup schedules.

Customer action required: None

For more information, see Edit Backup Definition.

Fixed Issues

 

Issue Description
INS-67585 Public Folder: Fixed an issue wherein public folder backup was failing with “Synchronization state data is corrupt or otherwise invalid” error.
INS-67404 Exchange Online: Fixed an issue wherein the backup fails with “Reference to invalid character number” error.

July 09, 2022

Fixed Issues

 

Issue Description

INS-67441

Exchange Online: Fixed an issue wherein the attachments fail to back up with “UnicodeEncodeError: 'ascii' codec can't encode characters error.

June 25, 2022

Fixed Issues

 

Issue Description
INS-65391 Exchange Online: Fixed an issue wherein contacts containing URLs in addresses and the business home page fails to restore as a copy with “The request failed schema validation” error.
INS-62675 Exchange Online: Fixed an issue for the in-place archive wherein the folder names containing restricted characters are replaced with different names.

June 11, 2022

Fixed Issues

 

Issue Description
INS-65386 SharePoint Online: Fixed an issue wherein restore of empty or 0 KB files was not supported.
INS-63806 Exchange Online: Fixed an issue wherein eDiscovery download was failing with an error.

May 28, 2022

Fixed Issues

 

Issue Description
INS-64251 Fixed an issue wherein manual discovery of Teams was failing with an error.
INS-39938 Exchange Online: Fixed an issue wherein the last backup showed successful status even if it failed.
INS-63357 Gmail: Fixed an issue wherein the status details displayed the incorrect error message when the daily usage limit was reached.

May 14, 2022

New Feature

Salesforce

Seamlessly archive Salesforce data using the Salesforce Data Archiver

With Salesforce Data Archiver, you can move stale data from Salesforce active storage into Druva storage. 

Benefits:

  • Securely store subsets of stale Salesforce data into lower-cost storage 
  • No more performance degradation due to increased data growth 
  • Simplify long term archival policies for governance and regulatory purposes

Customer action required: Contact Support to obtain the Salesforce Data Archiver license.

Here is a quick overview video

To know more about the importance of archiving, read the blog - Why your IT team needs strong Salesforce archival.

Microsoft 365

Introducing Microsoft 365 Basic app with limited permissions

Microsoft 365 Basic app is now available for protecting Exchange Online, OneDrive, SharePoint Online, Microsoft Teams, and Public Folders. This app does not seek the Directory.ReadWrite.All permission, helps administrators comply with organizational security and compliance policies and meet the organizational goal for data protection.

For more information, see Configure Druva inSync for Microsoft 365.

Customer action required: None.

Here is a quick overview video

Protect mission-critical backups from accidental or malicious deletion with Rollback Actions

Rollback Actions is now available for SaaS Apps. For more information, see Rollback Actions for accidental and malicious deletes.

Fixed Issues

 

Issue Description
INS-47776 SharePoint Online: Fixed an issue wherein the administrator had to manually disable ‘Deny Add And Customize Pages’ to restore site pages for a site. Restore activities now automatically manage this setting to restore the site pages.

April 30, 2022

Enhancement

Introducing storage support for the Asia Pacific (Seoul) Region

We have added a new data storage location for Asia Pacific (Seoul) Region to add more flexibility to data storage requirements, especially for the Druva customers across South Korea.
Don't miss to check out a green icon for Asia Pacific (Seoul) ap-northeast-2 region on the Druva Cloud status page

Fixed Issues

 

Issue Description
INS-62487 SharePoint Online: Fixed an issue wherein rendering the list of documents in Document Library containing more than 5k files takes longer than usual during a site restore. Now only 3k documents are listed in Document Library.
INS-19336 Exchange Online: Fixed an issue wherein the administrators, with only SSO login mechanism, are unable to download the Exchange Online data as a PST.

April 16, 2022

New Feature

Protect shared mailbox users in Preserved state 

You can now protect shared mailbox users in the preserved state regardless of the Shared Mailbox user's Azure AD sign-in status.

With this enhancement, you can protect the data of the preserved shared mailbox users in case of accidental deletions or ransomware attacks.

Customer Action required: None.

For more information, see backup a Shared Mailbox.

April 02, 2022

New Feature

Support for Microsoft Groups Data Protection 

You can now protect Groups metadata and Group sites.

How does this new feature benefit you:

  • Recover Groups data and avoid any business disruptions caused due to data loss in case of accidental deletion or ransomware attack.
  • Auto-configuration and retention settings that help in reduced time and efforts to protect Groups data.
  • One-time configuration to secure, manage, track, monitor, and get notified of compliance risks of Groups data in your organization.

Customer Action Required: Reconfigure the  Microsoft 365 app  to get the updated permissions.

Check out the video-based Quick Reference Guide and the detailed documentation to get started.  

►Here is a quick overview video

March 19, 2022

Enhancement

Monitor Microsoft 365 Shared/Resource mailbox license consumption

You can now identify and monitor the license consumption for Microsoft 365 Shared/Resource mailbox users from the Microsoft 365 Overview page. 

With clear segregation of Users, Shared, and Resource mailboxes on the Overview page, you now get granular insights into users' license utilization for effective user management.

Customer Action Required: Reconfigure the  Microsoft 365 app  and Exchange online app to get the updated permissions

Known Issues

 

Issue Description

REAL-22113

The search service is currently not working as expected. 

Workaround: You can restore the data using the Snapshot Viewer option. For more information, contact support.

►Here is a glimpse of the update.
M365_SMB.png
For more information, see Configure Exchange Online and add users

March 05, 2022

Enhancement

Salesforce

View other users' tasks
You can now view tasks in the Salesforce App 2.0, which other users across your Salesforce organization create—ensuring added visibility within your administration team.

►Here is a glimpse of the update.

Salesforce_App_2.0_Manage_Other_Users_Task.png

For more information, see Tasks.

Run backup definitions on another user's behalf

You can run backup definitions on another user's behalf to facilitate interoperability between users who are a part of the same project.

►Here is a glimpse of the update.

Salesforce_App_2.0_Modify_Backup_Definition_User.png

For more information, see Creating Backup Definitions.

Fixed Issues

 

Issue Description
INS-51044 Fixed an issue wherein the Restore Full Team option doesn't get triggered if the team has a private channel and a private channel site backed up. 

Known Issues

 

Issue Description
INS-41268 The conferencing details for the calendar meeting invites are not backed up and restored when you download an event.

February 19, 2022

Enhancement

Microsoft 365

Configure retention period for Teams metadata and conversation backups 
The data backup retention period for Teams metadata and conversation backups is now configurable. Moving forward, you can decide how to retain your backups with more flexibility and effectively manage your recovery point objectives. With this enhancement, you can meet your compliance requirements effectively by ensuring that only the required backups are retained while others expire.

Note: Your existing forever retention setting will be retained till you don't configure them. 

For more information, see Configure Teams for backup and restore

►Here is a glimpse of the update
Deletion_Confirmation_Box_Revised.gif

Customer action required: None

Data Governance

 This enhancement is applicable only for the SaaS Apps that already have the Sensitive Data Governance feature supported and enabled.

Sensitive Data Governance: Change to Violation Preview text download 

If the preview text for file violations is more than 64 KB in size, you have to download the file to view complete details.

For more information, see How do I download non-compliant files and violations list for offline review.

Customer action required: None

Known Issues

 

Issue Description
INS-51044 The Restore Full Team option doesn't get triggered if the team has a private channel and a private channel site backed up. However, other restore options are working fine. 

February 05, 2022 

This release has minor bug fixes.

January 22, 2022

This release has minor bug fixes.

Fixed Issues

 

Issue Description
INS-47105 Gmail: Fixed an issue wherein Other Contacts backup fails for large number of contacts.
INS-43788 Exchange Online: Fixed an issue wherein the Last backup details page displayed incorrect backup status.
INS-43916 Salesforce 2.0 App: Fixed an issue wherein the admin ID replaced the active user IDs during a restore activity.

January 08, 2022

Enhancement

Microsoft 365, Google Workspace, and Slack

Prevent accidental deletion of users and workloads

You will now have to enter a reason for deleting a user or a workload. The reason for deletion is captured in the Admin Audit Trail.

Customer action required: None.

►Here is a glimpse of the update
Deletion_Confirmation_Box_Revised.gif

Fixed Issues

 

Issue Description
INS-13548 SharePoint Online: Fixed an issue wherein the restore status is displayed as Restore Successful on the administrator console for a failed restore task.
INS-43923 Exchange Online: Fixed an issue wherein the downloaded PST file does not contain any data when searching in the restore tab.
INS-46670 Fixed an issue with user mapping causing inconsistency in the import workflow.

Archived release notes 

For release notes of previous cloud updates, see  Archived Release Notes - SaaS Apps.