Skip to main content

How can we help you?

Druva Documentation

Prerequisites to install eDiscovery Download Client


You must be a Cloud administrator or a Legal Hold administrator to download data from inSync Cloud. Also, you should have access to the Legal Hold policy from which you want to download data.

For eDiscovery Download Client‌ installation, ensure that the resource meets the following requirements.

Hardware requirements

  • CPU: 2 GHz, 2 CPU cores
  • Minimum RAM: 1 GB
  • Minimum Disk Space: 10 GB

The eDiscovery Download Client requires this space for configuration files and other logs. You will need additional disk space depending on the size of the data that you want to download.

Software requirements

You can install the eDiscovery Download Client on the following operating systems:

  • Windows:
    • Windows 8, 8.1 (64-bit), 10 (64-bit) all editions
    • Windows Server 2012 R2, 2016

For Windows OS, you must have Microsoft .Net 4.5 or higher installed.

  •  macOS:
    • macOS X 10.13 , 10.14, 10.15
  • Was this article helpful?