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Druva Documentation

Know your Google Workspace dashboard

On-Premise Editions:File:/cross.pngEnterpriseFile:/tick.pngProfessional
Supported inSync mobile app versions:3.7 or later

This topic explains the Google Workspace dashboard in detail and the actions you can perform on it.

Access Path

To access the Google Workspace dashboard, sign in to inSync Management Console and navigate to Google Workspace.

Gmail and Google Drive

Field description

The following table lists the fields under the Gmail and Google Drive tabs.

Field Description
Search User Search for a user.
User Name The name of the user.
Last Completed Backup

The date and time when data was last backed up from the SaaS app. To view the status details, click on the status.

Click on the column header to sort the list as per the last completed backup timestamp.

Backup Data

The amount of data that inSync has backed up for that SaaS App account.

Click on the column header to sort the list as per the backup data size.

App Status The status of the SaaS app account. 

The following symbols are displayed adjacent to the status of the device, based on their configuration.

Symbol Description
The device is on Legal Hold. For more information, see About legal hold.
Persona backup is configured for the device. For more information, see About Persona Backup.

Click on the column header to sort the list alphabetically as per the app configuration status.

Last Backup Status

Backup status of the SaaS app.

Click on the column header to sort the list alphabetically as per the last backup status.

Status Details

Displays the error message indicating the reason for user data backup failure. Click the error message for more details. For more information, see SaaS Apps Apps Error Messages

Click on the column header to sort the list. The sorting is not alphabetical and is done based on the error message.

Filters for Gmail and Google Drive

Click on the  Filter icon for SPO filters.png  to filter the user accounts as per the Last Backup Status and App Status.

Google_Workspace_Gmail_GDrive_Filters.png

The following table displays the available filter options as per the Last Backup Status and App Status.

Filters Options
Last Backup Status
  • Backed Up Successfully: All users for which the backup operation was successful.
  • Backed Up With Errors: All users for which the backup operation completed with some errors.
  • Backup Failed: All users for which the backup operation failed.
  • Never Backed Up: All users for which backup was never initiated.
  • Backup Throttled: All users for which the backup was throttled due to API throttling errors.
App Status
  • Disabled: All users for which backup is disabled.
  • Enabled: All users for which backup is enabled.

Actions 

Select the desired user to perform the actions as described in the below table.

Action Description
Backup Now Click Backup Now to start on-demand back up of the Cloud App account for the selected user.
Enable Click Enable to enable the backup of the Cloud App account for the selected user. 
Disable Click Disable to disable the backup of the Cloud App account for the selected user. 
Delete

Click Delete to remove the Cloud App user account from inSync. 

The backed up data cannot be restored if the Cloud App user account is deleted. 

Shared Drives

Field description

The following table lists the fields under the Shared Drives.

Field Description
Showing <Number> of Shared Drives The total count of all the discovered Shared Drives.
Name The name of the Shared Drives.
Last Completed backup

The date and time when data was last backed up from the Shared Drives.

Click on the column header to sort the list as per the last completed backup timestamp.

Backup Data

The amount of data that inSync has backed up for that Shared Drive.

Click on the column header to sort the list as per the backup data size.

App Status

The status of the Shared Drive.

Enabled: If the Shared Drive is enabled for backup.

Disabled: If the backup is disabled for the Shared Drive.

Click on the column header to sort the list alphabetically as per the app configuration status.

Last Backup Status

The most recent backup status of the Shared Drive.

Click on the column header to sort the list alphabetically as per the last backup status.

Status Details

Shows the error message indicating the reason for Shared Drive data backup failure.

Click on the column header to sort the list. The sorting is not alphabetical and is done based on the error message.

Filters for Shared Drives

Click on the  Filter icon for SPO filters.png  to filter the shared drives as per the Last Backup Status and App Status.

Shared_Drives_Filters.png

The following table displays the available filter options as per the Last Backup Status and App Status.

Filters Options
Last Backup Status
  • Backed Up Successfully: All shared drives for which the backup operation was successful.
  • Backed Up With Errors: All shared drives for which the backup operation completed with some errors.
  • Backup Failed: All shared drives for which the backup operation failed.
  • Never Backed Up: All shared drives for which backup was never initiated.
App Status
  • Disabled: All shared drives for which backup is disabled.
  • Enabled: All shared drives for which backup is enabled.
  • Not Configured: All shared drives that are not configured for backup.

Actions

Select the site title using the checkbox to perform the actions as described in the below table.

Field Description
Add Shared Drive Click Add Shared Drive to add a new Shared Drive manually. 
Discover Shared Drives Click Discover Shared Drives to allow inSync to discover the Shared Drives

Auto Configuration

Note: Shared Drive Settings button renamed to Auto Configuration.

Click Auto Configuration to edit the discovery, storage, backup, and retention settings.
Delete Click Delete to delete the selected site.

Summary tab

Click on the Shared Drive Name to view the Shared Drives details page.

Gsuite_summary tab.png

Backup summary

SharePoint_Backup_Summary_ inSyncmanagement console_ManageCloudApps topic.png

The following table lists the fields in the Backup Summary section.

Field Description
Last Completed Backup The number of days from last completed backup. 
Last Backup Data The amount of data backed up during the last completed backup. 
Last Backup Status The status of the last backup displayed as Backed Up Successfully, or Backup Failed, or Never Backed Up. 
Total Backup Data The total amount of data backed up by inSync for the Shared Drive to date.

Storage consumption

SharepointStorageConsumptn.jpg

The storage consumption section shows how the storage consumption for the site collection has changed over the last 90 days. When you hover the mouse pointer over a particular place in the chart, you can see the storage consumed on a day. 

The Summary tab also contains the Shared Drive Details and the Shared Drive  Settings sections which are described as following. 

Shared Drive Details

Shared Drive Details.png

The following table lists the fields in the Site Details section.

Field Description
Account Name The name of the Shared Drive.
Account ID The web address of the Shared Drive.
Status The Shared Drive status displayed as Enabled or Disabled.
Added on The date and time on which the Shared Drive was added to inSync. 

Shared Drive settings

Shared Drive Settings.png

By default, the backup and retention criteria for Shared Drive Settings are set to the Auto Configuration settings.

  • Click the Edit button to customize the Shared Drive Settings. 

The following table lists the fields in the Shared Drive Settings section.

Field Description
Backup Frequency The frequency of backup. 
Storage The assigned storage region. 
Retention Settings  
Retain daily backups for The number of days for which the daily backups will be retained. 
Retain weekly backups for The number of weeks for which the weekly backups will be retained. 
Retain monthly backups for The number of months for which the monthly backups will be retained. 
File Exclusions The file extensions and formats which are not considered for backup. 

Actions 

The actions that can be performed on the Shared Drives Summary tab are described in the below table. Click Ellipsis icon.png to perform the following actions.

Field Description
Backup Now Click Backup Now to perform a manual backup of the Shared Drive. 
Enable Click Enable to enable backup for the selected Shared Drive.
Disable Click Disable to disable the backup for the selected enabled Shared Drive.
Edit Click edit to update the already configured Shared Drive Settings.

Restore 

Gsuite_summary tab.png

Click the  Restore button to view the most recent snapshot of the Shared Drives available for restore and download.

The following table lists the fields within the Restore button.

Restore - Copy.png

Field Description
Snapshot selector

The date and time of the latest snapshot of the Shared Drive backed up data.

Dropdown which lists snapshots of the Last 24 hours, Last 7 days, and snapshots older than 7 days.

Name

The name of the Shared Drive and a list of data within the Shared Drive.

For example: Documents.

Actions 

The actions that can be performed on the Shared Drives Restore page are described in the below table.

Field Description
Restore Click Restore to perform restore or recovery of the Shared Drive from a point in time snapshot.
Download Click Download to download SharePoint from a point in time snapshot.

Activity Stream

G Suite_Activity Stream.pngThe Activity Stream tab lists the Backup and Restore activity logs over the Shared Drives as follows:

  • Backup activities: Displays a list of backup activity logs that are less than 30 days old.
    Note: If the count of backup activity logs for the current month exceeds 30, inSync automatically deletes the backup activity logs which are more than 30 days old.

  • Download and Restore activities - All the Download and Restore activities performed to date are displayed.
    Note: inSync does not delete the download and restore activity logs.

Actions 

Select the Activity on the Activity Stream page to perform the actions as described in the below table.

Field Description
Download Logs Click Download Logs to download and view the logs of the backup and restore activities performed for the selected Shared Drive.

The Organizations and the Users tab are displayed on the left navigation panel.

Organizations tab

The following table lists the fields on the Organizations tab.

Field description

Field Description
Slack Organizations | <# of Total> The count of all the discovered Slack Orgs.
Org ID The ID associated with the Slack organization.
Org Name The name of the Slack organization.
# Users The total number of users in the Slack Org.
Last Completed backup

The date and time when data was last backed up from the Slack Org. 

Note: If no backups have been initiated for the selected Slack Org,  a hyphen (-) is displayed.

Last Backup Status

The status of the last backup.

  • Backed Up Successfully: If the backup completes successfully.
  • Backup Failed: If the backup failed.
  • Never backed Up: If the backup has never been initiated for the selected Org.
App Status

The status of the Slack app

Actions

The actions that can be performed on the Organizations' page are described in the below table.

Field Description
Add Slack Org Click Add Slack Org to add a new Org manually. 

Select the Org ID to perform the actions mentioned in the table below: 

Field Description
Configure Click Configure to reconfigure the selected Org.
Enable Click Enable to enable backup for the selected disabled Org.
Disable Click Disable to disable backup for the selected enabled Org.
Delete Click Delete to delete the selected Org.

Users Tab

The following table lists the fields on the Users tab.

Field description

Field Description
Showing <Number> Users The count of all the discovered users in the Slack Org.
User's Name Name of the Slack user.
Email ID The ID associated with the Slack users.
inSync User Displays if the selected user is a inSync user or not.
Organization Name of the Slack Org to which the selected user belongs.

Filters for Download Report for users

Click on the Filter icon for Activity streamanduser report.png  to search, view, and download the report based on the user types.

The following table lists the administrator activities that you can filter according to the user types.

Filter Description

Slack Org

Select the Slack Org to view its users.
inSync User Use this filter to view only inSync users.
On Legal Hold Use this filter to view only inSync users that are put on Legal Hold.

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Actions

The actions that can be performed on the Users page are described in the below table.

Field Description
Search User

Type in the name of the specific user that you want to search for.

Download Report

Click Download Report to download the report based on the user types. 

You can download a report for a specific user or all users for all Orgs.

The user report is downloaded in<Druva inSync Slack User Report#>.CSV format. User report includes the following details:

  • Report creation date
  • User name
  • User's email ID
  • If the user is a inSync user
  • If the user is on Legal Hold or not
  • Org name to which the user belongs
Apply (Appears in the Filter dialog box) Click Apply after you have selected the required filter options as per your requirement to view users for specific criteria.
Reset (Appears in the Filter dialog box) Click Reset to remove all the filter options that you have applied.

Activity Stream

Click on the Org ID to view the Teams' activities page.

The following table lists the fields on the Activity Stream page.

Field Description
Activity | x of x  The count of total backup and download activities performed for the Org.
Activity Details of activity performed for the Org.
Time The date and time stamp when the activity was performed for the Org
Admin The name of the administrator.
Status

The status of the activity performed for the Org.

For Backup: Backed Up Successfully, Backed Up With Errors, or Backup Failed.

For Download: Download Successful or Download Failed.

Filters for Activity Stream

Click on the Filter icon for Activity streamanduser report.png to search, view, and download the logs of backup and download activities performed for the selected Org.

The following table lists the administrator activities that you can filter according to the activity types.

Filter Options
Activity
  • Scheduled Backup: All the scheduled or automatic backup activities performed.
  • Manual Backup:  All the manual or on-demand backup activities performed.
  • Download: All the download activities performed.
Status
  • Backed Up Successfully: All activities for which the backup operation was successful.
  • Backed Up With Errors: All activities for which the backup operation completed with some errors.
  • Backup Failed: All activities for which the backup operation failed.
  • Download Successful: All activities for which the download operation was successful.
  • Download Failed: All activities for which the download operation failed.

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Actions

Select the Activity on the Activity Stream page to perform the actions as described in the below table.

Field Description
Download Logs Click Download Logs to download and view the logs of the backup and restore activities performed for the selected Org.
Apply (Appears in the Filter dialog box) Click Apply after you have selected the required filter options as per your requirement to view activities for specific criteria.

 

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