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Druva Documentation

User is blocked

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This article applies to:

  • Product edition: CloudRanger

Problem description

User access to CloudRanger is blocked.

CRUserBlocked.png

Cause

User has tried to log in using either a personal email (such as outlook.com, gmail.com, yahoo.com)  or a public/commercial email domain. 

Resolution

Use only a business email ID to log in to CloudRanger. Login with personal email IDs, such as outlook.com, gmail.com, and yahoo.com and public/commercial domain is blocked by CloudRanger.