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Druva Documentation

User is blocked

This article applies to:

  • Product edition: CloudRanger

Problem description

User access to CloudRanger is blocked.



User has tried to log in using either a personal email (such as,,  or a public/commercial email domain. 


Use only a business email ID to log in to CloudRanger. Login with personal email IDs, such as,, and and public/commercial domain is blocked by CloudRanger.