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Druva Documentation

How long does inSync retain inSync Client and Cloud logs

This article applies to:

  • OS: All supported operating systems
  • Product edition: inSync Cloud/inSync Client

FAQs

For how long are the inSync Client logs retained at the client end?

The maximum copies of log files retained by inSync Client are specified in the table below.

Log file types:

Log files for Backup, Encryption, GUI, Upgrade, Share

Log files for restore attempts

Log files related to any system state backup configuration

Maximum copies retained: 32 copies 16 copies 4 copies
Log file names:
  • inSyncClient.log 
  • inSyncSClient.log
  • inSyncShareClient.log
  • inSyncAutoUpgrader.log/ UUpgrader.log
  • inSyncClientGUI.log
  • inSyncRestore.log
  • inSyncRestore.<YYYYMMDD-HHMMSS>.zip
    Example : inSyncRestore.20191218-092627.zip 
  • genconfig.<YYYYMMDD-HHMMSS>.log
    Example: genconfig.20191215-070110.log
  • scan.<YYYYMMDD-HHMMSS>.zip
    Example: scan.20191015-170157.zip
  • load.<YYYYMMDD-HHMMSS>.log
    Example: load.20191114-232614.log

For how long are the inSync Client logs retained at the cloud end?

The maximum copies of log files retained by inSync Cloud are specified in the table below.

Log file types:

Log files for Backup, Encryption, GUI, Upgrade, Share

Log files for restore attempts

Log files related to any system state backup configuration

Maximum copies retained: 8 copies 16 copies 3 copies
Log file names:
  • inSyncClient.log 
  • inSyncSClient.log
  • inSyncShareClient.log
  • inSyncAutoUpgrader.log/ UUpgrader.log
  • inSyncClientGUI.log
     
  • inSyncRestore.log
  • inSyncRestore.<YYYYMMDD-HHMMSS>.zip
    Example : inSyncRestore.20191218-092627.zip 
  • genconfig.<YYYYMMDD-HHMMSS>.log
    Example: genconfig.20191215-070110.log
  • scan.<YYYYMMDD-HHMMSS>.zip
    Example: scan.20191015-170157.zip
  • load.<YYYYMMDD-HHMMSS>.log
    Example: load.20191114-232614.log
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