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Druva Documentation

Log in to Phoenix Management Console

Starting July 2nd, 2018, you will see a new login page. For more information, see Login and administrator experience change with the July 2018 cloud push. If you on-boarded after July 2nd, 2018, see Log in to Druva Cloud Platform Console.

As a Phoenix administrator, you receive an invitation email when your account is created. This email contains the following information:

  • URL to access the Phoenix Management Console.
  • Email address and password for the administrator to log on to the Phoenix Management Console.

Before you log on to Phoenix Management Console, keep the administrator account credentials, which you received in the Phoenix invitation email, handy. If you did not receive the invitation email, Contact Druva Support. (support@druva.com).

Notes:
  • Phoenix supports access to the Phoenix Management Console through secure HTTP (HTTPS). 
  • Use your Phoenix administrator account credentials to log on to Phoenix. 
  • If you forget your password, contact a cloud administrator in your organization. After a cloud administrator resets your password, you should receive an email containing the default password that Phoenix sets for you. You can log on to Phoenix Management Console using the auto-generated password, and then change your password.  
  • If you on-boarded with Phoenix after July 2nd, 2018, see steps for administrators who on-boarded with Phoenix after July 2nd, 2018.

Log in to mainline cloud

  1. In a Web browser, open:https://phoenix.druva.com
  2. Enter your Phoenix administrator account credentials, and click Login.
  3. If you are logging on for the first time,
    1. For File servers and MS-SQL servers: Click Get Started
    2. For VMware Infrastructure: Click Register Your VMware Setup.

Log in to GovCloud

Provides instructions for logging in to Phoenix GovCloud.

  1. In a Web browser, open:https://govphoenix.druva.com
  2. Enter your Phoenix administrator account credentials, and click Login.
  3. If you are logging on for the first time,
    1. For File servers and MS-SQL servers: Click Get Started
    2. For VMware Infrastructure: Click Register Your VMware Setup.

For administrators who on-boarded with Phoenix after July 2nd, 2018

Log in experience is different for administrators who on-boarded with Phoenix after July 2nd, 2018. Use the following steps to log in to Phoenix Management Console.

Log in to mainline cloud

  1. In a web browser, open: https://login.druva.com
  2. Enter your Phoenix administrator account credentials, and click Login.
  3. On the Druva Cloud Platform Console page, click Phoenix to launch the Phoenix Management Console.

Log in to GovCloud

Provides instructions for logging in to Phoenix GovCloud.

  1. In a web browser, open: https://govlogin.druva.com
  2. Enter your Phoenix administrator account credentials, and click Login.