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Druva Documentation

Log in to Phoenix Management Console

As an administrator, you receive an invitation email when your account is created. This email contains the following information:

  • URL to access the Management Console.
  • Email address and password for the administrator to log on to the Management Console.

Before you log on to Management Console, keep the administrator account credentials, which you received in the Druva invitation email, handy. If you did not receive the invitation email, Contact Support.

After you set your new password, ensure you keep the password secure and remember it. Druva does not have access to your data and cannot reset your account password if you forget it. Only the Druva Cloud Administrators and Cloud administrators can reset the password of other administrators in your organization.

Notes:
  • Druva supports access to the Management Console through secure HTTP (HTTPS). 
  • Use your administrator account credentials to log on to Druva. 
  • If you forget your password, contact a cloud administrator in your organization. After a cloud administrator resets your password, you should receive an email containing the default password that Druva sets for you. You can log on to Management Console using the auto-generated password, and then change your password.  

Log in to Druva Cloud

  1. In the Web browser, open: https://phoenix.druva.com.
  2. Enter your administrator account credentials, and click Login.
  3. If you are logging on for the first time,
    1. For File servers and MS-SQL server: Click Get Started
    2. For VMware Infrastructure: Click Register Your VMware Setup.

Log in to GovCloud

Provides instructions for logging in to Druva GovCloud.

  1. In a Web browser, open:https://govphoenix.druva.com
  2. Enter your administrator account credentials, and click Login.
  3. If you are logging on for the first time,
    1. For File servers and MS-SQL server: Click Get Started
    2. For VMware Infrastructure: Click Register Your VMware Setup.

For administrators who on-boarded with Druva after July 2nd, 2018

Login experience is different for administrators who on-boarded with Druva after July 2nd, 2018. Use the following steps to log in to Management Console.

Log in to Druva Cloud

  1. In a web browser, open: https://login.druva.com
  2. Enter your administrator account credentials, and click Login.

     If you have licensed Druva as well as inSync and if you have not merged both the accounts, on the next page you get an option to select the product. Select Phoenix and click Next

    Druva recommends you to merge your Druva and inSync accounts. This offers you a unified experience from the Druva Cloud Platform Console. To merge your Druva and inSync accounts, contact Support

  3. On the Management Console page, click Phoenix to launch the Management Console.

Log in to GovCloud

Provides instructions for logging in to Druva GovCloud.

  1. In a web browser, open: https://govlogin.druva.com
  2. Enter your administrator account credentials, and click Login.