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Druva Documentation

Billing Reports

Phoenix provides a strong reporting mechanism to track credit consumption at each server level and determine the cost associated with each organization. With Billing reports, Phoenix allows you to perform the following:

  • Create a cost allocation report that provides cost allocation details specific to cost codes and servers associated within organizations.
  • Download a cost allocation report for any of the last 12 months.
  • Configure non-administrators to receive cost allocation reports for specific cost codes.

This topic describes the following sections:

Cost allocation report

The Cost Allocation Report displays credit consumption information for resources such as, server groups and organization. The Cost Allocation Report can be viewed only by cloud administrators and other non-administrators subscribed to receive the report. By default, cloud administrators can view cost allocation reports for all cost codes, however, non-administrators can view cost allocation reports specific to the cost codes they are subscribed to.

The cost allocation report is generated everyday at 12:15 AM UTC. You can download the report on demand for last 12 months including the current month. By default, the report is sent through an email on the first calendar day of every month. The report contains credit consumption details of the previous month and the cost allocation information.

Factors that affect report generation

When the cost allocation report is generated, the cost allocation of a particular server is calculated using the credits consumed by the server and the cost allocation rate defined for its cost code. Any change in the mapping between the cost code and the server group or organization during report generation affects the cost allocation for the cost code. The various factors that affect the cost allocation are listed as follows:

  • Server group is deleted from an organization
    The deleted server group is not accounted for cost allocation during report generation for that month. The credit usage information for the deleted servers belonging to the server groups is displayed under the unaccounted server details in the Details section of the report. If a server group associated with a cost code is deleted, server group is no longer associated with the cost code.
  • Server group is removed from the cost code
    The removed server group is not accounted for cost allocation during report generation for that month.
  • Administrator deletes an organization
    The organization is deleted from the associated cost code and is not accounted for cost allocation during report generation for that month. If an organization associated with a cost code is deleted, organization is no longer associated with the cost code.
  • Organization is removed from the cost code
    The removed organization is not accounted for cost allocation during report generation for that month.
  • Organization is moved from one cost code to other cost code in mid-month
    The organization is accounted under the latest cost code for the complete month.
  • Server is deleted from the server group
    The cost allocation for the deleted server for the current complete month is displayed as unaccounted server details in the Details section in the report.
  • Server is moved from one server group to other server group in mid-month
    The server is accounted under the latest server group for the complete month. If the latest server group is associated to any other cost code, the server is accounted under that cost code.
  • Cost code is deleted
    The report details for the current month are deleted. However, Phoenix maintains the reports for the past months.
  • Cost objects are overlapped
    If one or more cost codes are mapped to the same server group or organization, the server credit usage entries are duplicated for each cost code.

View cost allocation report

If you are an cloud administrator, you can view the cost allocation report. 

Procedure

  1. Log on to Phoenix Management Console. 
  2. On the menu bar, click Billing, and select Reports from the drop-down list.
    The Billing Reports page opens.
  3. Under the My Subscriptions tab, click the Cost Allocation Report report.  
    The Cost Allocation Report report opens in the HTML format from the first day of the calendar month until previous day.
    Section Field Description
    Overall Summary Number of servers accounted for cost allocation The number of servers associated with the cost code during the cost allocation report generation.
    Number of servers not accounted for cost allocation The number of servers that were associated with the cost code at some point in the reporting period but were not associated with the cost code during the cost allocation report generation. This count comprises of the number of servers deleted from the server group that were associated with the cost code or servers moved from one server group to other server group in mid-month.
    Cost Allocation Summary Cost Code The entity associated with server groups and organizations to determine the cost allocation for individual servers based on the credit usage.
    Credits Consumed for <period>

    The credits consumed by the servers during the reporting period. The credits are calculated in TB Months.

    Note: For AWS Marketplace customers, storage is consumed in TB Days.

    Storage Consumed for <period>

    The storage consumed by the servers during the reporting period.

    Note: This field is displayed only for AWS Marketplace customers.

    Cost Allocation Rate 

    The chargeback rate defined for credit consumption of one GB storage consumed over a period of one month. The cost allocation rate is defined as $/GB/Month.

    Note: For AWS Marketplace customers, the cost allocation rate is defined as $/TB/Day.

     

    Cost for <period>

    The cost incurred during the reporting period for the storage or credit consumption by all servers associated with each cost code. The cost for the reporting period is calculated as follows:

    Cost =  Credits consumed * 1024 * Cost allocation rate 

    For AWS Marketplace customers, the cost for the reporting period is calculated as follows:

    Cost =  Storage consumed * 1024 * Cost allocation rate 
    Cumulative Cost for <period>

    The cost incurred during the current quarter for the credit consumption by all servers associated with each cost code.

    Note: For AWS Marketplace customers, the cumulative cost is incurred for the current quarter for the storage by all servers associated with each cost code.

    Details Cost Code The entity associated with server groups and organizations to determine the cost allocation for individual servers based on the credit usage.
    Server Name The name of the server that is a part of the server group mapped to the cost code for cost allocation.
    Server Group Name The name of the server group that is mapped to the cost code for cost allocation.
    Credits Consumed for <period> The credits consumed by the servers during the reporting period. The storage consumed during the reporting period.

    Storage Consumed for <period>

    The storage usage per cost code is the aggregate of storage usage of all servers that are a part of the assigned organizations or server groups.

    Note: This field is displayed only for AWS Marketplace customers.

Note: The server entries that are a part of more than one cost code are marked by asterisk (*) appended at the end of the server name.

The non-administrators cannot view the Overall Summary section in the Cost Allocation Report.  The Cost Allocation Summary section displays entries only for those cost codes to which the non-administrators are subscribed to. Similarly, the Details section displays only those entries that are a part of cost codes to which the non-administrators are subscribed to.

Download cost allocation report

If you are a cloud administrator or a non-administrator subscribed to receive cost allocation report, you can download the report as CSV files or HTML file.

Procedure

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click Billing, and select Reports from the drop-down list.
    The Billing Reports page opens.
  3. Under the My Subscriptions tab, click the cost allocation report that you want to download.  
  4. Click Download.
    The Download Report page opens.
  5. Download the report.
  • To download the report in the HTML format:
    1. Under the Report Format section, click HTML.
    2. From the Download Report for drop-down list, select the required month.
    3. Click Download.
      The Cost Allocation Report is generated as an HTML file. You can open the file in a browser to view the report. 
  • To download the report in the CSV format:
    1. Under the Report Format section, click CSV.
    2. From the Download Report for drop-down list, select the required month.
      The Download Report for drop-down list displays the last 12 months including the current month.
    3. Click Download.
      The Cost Allocation Report is generated as a Microsoft Excel Comma Separated Values file. You can open the file to view the report. 

Email cost allocation report

If you are a cloud administrator, you can configure Phoenix to send cost allocation report to your email address and to other non-administrators subscribed to receive the report.

Procedure

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click Billing, and select Reports from the drop-down list.
    The Billing Reports page opens.
  3. Under the My Subscriptions tab, click the cost allocation report that you want to email.  
  4. Click Email.
    The Email Report page opens.
  5. Send the report to the configured email.
  • To send the report in the HTML format:
    1. Under the Report Format section, click HTML.
    2. From the Email Report for drop-down list, select the required month.
    3. Click Send Email.
      The Cost Allocation Report is generated as an HTML file and sent through an email. 
  • To send the report in the CSV format:
    1. Under the Report Format section, click CSV.
    2. From the Email Report for drop-down list, select the required month.
      The Email Report for drop-down list displays the last 12 months including the current month.
    3. Click Send Email.
      The Cost Allocation Report is generated as a Microsoft Excel Comma Separated Values file and sent through an email. 

Edit Email Schedule

If you are a cloud administrator, you can update the email schedule details to send the cost allocation report.  

Procedure

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click Billing, and select Reports from the drop-down list.
    The Billing Reports page opens.
  3. Under the My Subscriptions tab, click the cost allocation report for which you want to update the email schedule.  
  4. Click Edit.
    The Cost Allocation Report: Email Schedule page opens. By default,  the Enable Email Schedule check box is selected.
  5. Under Edit Email Schedule, update the following fields as required:
    • Time: The time for sending the report in the HH:MM format. Select AM or PM in the adjacent drop-drop list. Ensure that you set the email schedule time in your time zone after 12:15 AM UTC to get the report for the entire month. For example, if the servers in your server groups or organizations follow the Japan time zone, you must set the email schedule after 9:30 AM Japan time of the same day.
    • Format: The format of the report, such as HTML or CSV.
  6. Click Save.
    The email schedule is updated with the changes made in the time or format of the cost allocation report.

Billing report subscriptions for non-administrators

Cloud administrators can configure other non-administrators to receive cost allocation reports for specific or all cost codes. Non-administrators can view reports that lists the cost allocation details specific or to all the cost codes they are subscribed to.

When non-administrators are subscribed to receive cost allocation reports for specific cost codes, the cost allocation report,

  • Displays the Cost Allocation Summary section that provides details corresponding to the subscribed cost codes.
  • Displays the Details section that provides information of each server associated with the cost codes to which the non-administrators are subscribed to.

When non-administrators are subscribed to receive cost allocation reports for all cost codes, in addition to the Cost Allocation Summary and Details sections, they can view details for the unaccounted servers in the cost allocation report.

This section provides instructions for managing cost allocation report subscriptions for non-administrators.

Add report subscriptions

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click Billing, and select Reports from the drop-down list.
    The Billing Reports page opens.
  3. On the Billing Reports page, click the Non-admin Subscriptions tab.
  4. On the top-right corner of the page, click Add New Subscription.  
    The Add New Subscription page opens.
  5. On the Add New Subscription page, provide the following information.
    • Display Name: Type the name of the non-administrator to be configured for receiving cost allocation reports. 
    • Email ID: Type the email address of the non-administrator. 
  6. Click Add Email to configure more non-administrators.
  7. Repeat the step 5  to configure more non-administrators to receive reports.
  8. For the Cost Allocation Report report type, select the cost codes for which you want the non-administrators to receive reports.
    • All: Click All to subscribe non-administrators to the reports associated with all cost codes.
    • Specific: Click Specific to subscribe non-administrators to the reports for specific cost codes, and then select cost codes in the adjacent box.
  9. Click Next.
    The Email Schedule page opens.
  10. Under Email Schedule, provide the following information:
    • Time: Select the time for sending the report in the HH:MM format. Select AM or PM in the adjacent drop-drop list.
    • Country: Select the country of the non-administrator.
    • Time Zone: Select the time zone in which reports trigger.
    • Format: Select the format of the report, such as HTML or CSV.
  11. Click Finish.

By default, the cost allocation report is sent on the first calendar day of every month to the list of the configured non-administrators.

Edit report subscriptions

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click Billing, and select Reports from the drop-down list.
    The Billing Reports page opens.
  3. On the Billing Reports page, click the Non-admin Subscriptions tab.
    The Non-admin Subscriptions tab displays a list of non-administrators subscribed to the cost allocation report.
  4. Click the non-administrator for which you want to edit the report subscription details.
  5. Click Edit.
    The Edit Subscription page opens.
  6. Edit the required details on the Edit Subscription page:
    • Display Name: The name of the non-administrator to be configured for receiving cost allocation reports. 
    • Email ID: The email address of the non-administrator. 
    • Cost Codes: The cost codes for which the reports are generated.
  7. Click Next.
  8. Under Email Schedule, edit the required details:
    •  Time: The time for sending the report in the HH:MM format. 
    • Country: The country of the non-administrator.
    • Time Zone:
    • The time zone of the country. It signifies the timestamp on the report received by administrator.
  9. Format: The format of the report, such as HTML or CSV.
  10. Click Finish.

Delete report subscriptions 

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click Billing, and select Reports from the drop-down list.
    The Billing Reports page opens.
  3. On the Billing Reports page, click the Non-admin Subscriptions tab.
    The Non-admin Subscriptions tab displays a list of non-administrators subscribed to the cost allocation report.
  4. Click the non-administrator for which you want to delete the report subscription.
  5. Click Delete.
    A confirmation dialog box opens.
  6. Click Yes to proceed with the deletion of the report subscription.