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Druva Documentation

Phoenix licensing information

The following table illustrates the Phoenix licensing considerations. For more information on licensing, contact Druva Support.

  Business Enterprise Elite
Linux and Windows File Server yes.png yes.png yes.png
SQL Server yes.png yes.png yes.png
Oracle yes.png yes.png yes.png
NAS yes.png yes.png yes.png
VMware yes.png yes.png yes.png
Hyper-V yes.png yes.png yes.png
Global Deduplication yes.png yes.png yes.png
Auto Archiving yes.png yes.png yes.png
CloudCache    yes.png yes.png
Multi-Organization Administration   yes.png yes.png
Multi-Region   yes.png yes.png


Purchased Separately



  • Phoenix CloudCache provides local data caching to achieve LAN speed for backup and recovery. With the flexible scheduling and cache controls, CloudCache delivers hot snapshot (up to 30 days) on premise while efficiently utilizing WAN bandwidth to the cloud.
  • Druva also offers Phoenix deployment on the U.S.A. GovCloud environment.

View licensing details 

Phoenix administrators can view the Phoenix licensing details of the organization by clicking   > <logged in user name> on the Phoenix Management Console.

The following table describes the fields displayed in the Licensing Details section of the My Account page.

Field Description

Backup License

The Phoenix backup license mode, such as Evaluation, Commercial, and so on.

Backup SKU

The Phoenix backup SKU, such as BusinessEnterprise, and Elite


The period for which the purchased credits are available for consumption.

Credit Balance


The number of unutilized credits at the end of the day.  The credit balance at the end of a day is the difference between the ending balance of the previous day and the credits consumed in the current day. When your credits exhaust, Phoenix displays the excess credits consumed (below zero) in red.

Phoenix does not display the Credit Balance field for AWS Marketplace customers.

Cloud DR 

The configured cloud disaster recovery instances. 

# of instances Used/Licensed

The number of cloud disaster recovery instances that you have deployed and the total number of licenses purchased. 

Note: After purchasing a new Phoenix license, you have to re-login to the Phoenix Management Console to view the updated licensing information.