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Druva Documentation

Phoenix licensing information

The following table illustrates the Druva licensing considerations. For more information on licensing, contact Druva Support.

  Business Enterprise Elite
Linux and Windows File Server yes.png yes.png yes.png
SQL Server yes.png yes.png yes.png
Oracle yes.png yes.png yes.png
NAS yes.png yes.png yes.png
VMware yes.png yes.png yes.png
VMware File Level Recovery yes.png yes.png yes.png
Hyper-V yes.png yes.png yes.png
Nutanix AHV yes.png yes.png yes.png
Global Deduplication yes.png yes.png yes.png
Long Term Retention   yes.png yes.png
CloudCache    yes.png yes.png
Multi-Organization Administration   yes.png yes.png
Multi-Region   yes.png yes.png
Cloud Disaster Recovery (Development and Test)  


Purchased Separately


Storage Insights and Recommendations   yes.png yes.png
Ransomware Recovery


Purchased Separately


Purchased Separately


Purchased Separately

Deployment for the U.S. Government Cloud  


Purchased Separately


Purchased Separately


  • CloudCache provides local data caching to achieve LAN speed for backup and recovery. With the flexible scheduling and cache controls, CloudCache delivers hot snapshot (up to 30 days) on premise while efficiently utilizing WAN bandwidth to the cloud.
  • Druva also offers Druva deployment on the U.S.A. GovCloud environment.

View licensing details 

Administrators can view the Druva licensing details of the organization by clicking  new_human_fig.png > <logged in user name> on the Management Console.

The following table describes the fields displayed in the Licensing Details section of the My Account page.

Field Description

Backup License

The Druva backup license mode, such as Evaluation, Commercial, and so on.

Backup SKU

The Druva backup SKU, such as BusinessEnterprise, and Elite


The period for which the purchased credits are available for consumption.

Credit Balance


The number of unutilized credits at the end of the day.  The credit balance at the end of a day is the difference between the ending balance of the previous day and the credits consumed in the current day. When your credits exhaust, Druva displays the excess credits consumed (below zero) in red.

Druva does not display the Credit Balance field for AWS Marketplace customers.

Cloud DR 

The configured cloud disaster recovery instances. 

# of instances Used/Licensed

The number of cloud disaster recovery instances that you have deployed and the total number of licenses purchased. 

Note: After purchasing a new Druva license, you have to re-login to the Management Console to view the updated licensing information.