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Druva Documentation

Report subscriptions for administrators

Reports display information about Phoenix activities. Reports contain information about any errors or unsuccessful backups and restores. Reports are sent out to administrators on a scheduled basis for the servers that they manage.

If you are a cloud administrator, you can configure Phoenix to send reports of activities to your email. If you are a group administrator, you can configure Phoenix to send reports of activities related to the server groups that you manage to your email. Cloud administrators can configure report subscriptions for other non-administrators for all organizations.   

This topic includes the following sections:

Types of reports

You can use reports for tracking activities or troubleshooting issues. Phoenix provides the following types of reports:  

  • Backup Activity: Provides information about the backups that occurred in the last 60 days.
  • Restore Activity: Provides information about the restores that occurred in the last 60 days.
  • Server Status: Provides server details such as the status of the server, and backup and requests that Phoenix addressed in the last 60 days.
  • Alerts History: Provides information about all active and resolved alerts in the last 60 days.
  • Disaster Recovery Activity: Provides information about the disaster recovery activity such as the server name, disaster recovery start and end time, the status of the activity, AMI ID, AMI name, and AWS account and region details. 
  • Storage Consumption by Servers: Provides the Phoenix storage consumption details. 

View a report

If you are a cloud administrator, you can view reports of all Phoenix activities. If you are an organization administrator, you can view reports of activities specific to the organizations that you have access. If you are a group administrator, you can view reports of activities related to the server groups that you manage.

Procedure

  1. Log on to Phoenix Management Console. 
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Reports
  4. Click the report that you want to view.
    The report appears in a new window.

Note: By default, the timestamps for each report are displayed following the UTC time zone. If you set a time zone at the time of updating your account details, the timestamps follow this updated time zone. 

Edit email schedule 

The Email Schedule column on the My Subscriptions tab displays the schedule that you set for each report. If you are a cloud administrator, you can update the frequency, time, and format of all the reports that Phoenix sends to your email. If you are a group administrator, you can update the frequency, time, and format of all the reports related to the server groups that you manage

Procedure

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click  Reports.
    The Manage Reports page is displayed. 
  4. Under the My Subscriptions tab, select a report, and click Edit.
    The Edit Email Schedule page is displayed.
  5. Ensure that the Enable Email Schedule checkbox is selected.
  6. Provide the following details.
    Field Description
    Send Report The frequency for email delivery. Click one of the following options: Daily, Weekly, or Monthly.

    Frequency

     

    The frequency for sending the report. 

    Select one of the following options:

    • Daily: Phoenix sends the email every day.
    • Weekly: In the Send on every list, click a day.
    • Monthly: In the Send on day box, type a day of the month.
    Time The time for sending the report in the HH:MM format. Select AM or PM in the adjacent drop-drop list.
    Format The format of the report, such as HTML or CSV.
  7. Click Save.

Download a report

If you are a cloud administrator, you can download reports of all activities as CSV files or HTML files. If you are a group administrator, you can download reports of activities related to the server groups that you manage. 

Procedure

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Reports. The Manage Reports page is displayed. 
  4. Under the My Subscriptions tab, select a report that you want to download.
  5. Download the report.
  • To download the report in the HTML format, click Download > Download HTML.
  • To download the report in the CSV format, click Download > Download CSV.

 Send a report to your email address

If you are a cloud administrator, you can configure Phoenix to send reports of activities to your email. If you are a group administrator, you can configure Phoenix to send reports of activities related to the server groups that you manage to your email. 

Note: Phoenix sends the report to the email address that you used to log on to the Phoenix Management Console.

Procedure:
  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Reports
    The Manage Reports page is displayed. 
  4. Under the My Subscriptions tab, select a report that you want to email.
  5. Send the report to your email: 
  • To send the report in HTML format, click Email > Email HTML.
  • To send the report in CSV format, click Email > Email CSV.

Content for Backup sets v2

Reports display information about Phoenix activities. Reports contain information about any errors or unsuccessful backups and restores. Reports are sent out to administrators on a scheduled basis for the servers that they manage.

If you are a cloud administrator, you can configure Phoenix to send reports of activities to your email. If you are a group administrator, you can configure Phoenix to send reports of activities related to the administrative groups that you manage to your email. Cloud administrators can configure report subscriptions for other non-administrators for all organizations.   

This topic includes the following sections:

Types of reports

You can use reports for tracking activities or troubleshooting issues. Phoenix provides the following types of reports:  

  • Backup Activity: Provides information about the backups that occurred in the last 60 days.
  • Restore Activity: Provides information about the restores that occurred in the last 60 days.
  • Resource Status: Provides details of the resources such as administrative group, backup set type, backup content, and backup policy associated with the resources, and backup and requests that Phoenix addressed in the last 60 days.
  • Alerts History: Provides information about all active and resolved alerts in the last 60 days.
  • Disaster Recovery Activity: Provides information about the disaster recovery activity such as the server name, disaster recovery start and end time, the status of the activity, AMI ID, AMI name, and AWS account and region details. 
  • Storage Consumption by Backup Sets: Provides details of the resources such as administrative group, backup set type, backup content, and backup policy associated with the resources, and the storage consumed by individual resources in your organization.

Note: Phoenix Backup and Restore Requests Reports do not display job details of the deleted backup sets.

View a report

If you are a cloud administrator, you can view reports of all Phoenix activities. If you are an organization administrator, you can view reports of activities specific to the organizations you have access to. If you are a group administrator, you can view reports of activities related to the administrative groups that you manage.

Procedure

  1. Log on to Phoenix Management Console. 
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Reports
  4. Click the report that you want to view.
    The report appears in a new window.

Note: By default, the timestamps for each report are displayed following the UTC time zone. If you set a time zone at the time of updating your account details, the timestamps follow this updated time zone. 

Edit email schedule 

The Email Schedule column on the My Subscriptions tab displays the schedule that you set for each report. If you are a cloud administrator, you can update the frequency, time, and format of all the reports that Phoenix sends to your email. If you are a group administrator, you can update the frequency, time, and format of all the reports related to the server groups that you manage

Procedure

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click  Reports.
    The Manage Reports page is displayed. 
  4. Under the My Subscriptions tab, select a report, and click Edit.
    The Edit Email Schedule page is displayed.
  5. Ensure that the Enable Email Schedule checkbox is selected.
  6. Provide the following details.
    Field Description
    Send Report The frequency for email delivery. Click one of the following options: Daily, Weekly, or Monthly.

    Frequency

     

    The frequency for sending the report. 

    Select one of the following options:

    • Daily: Email is sent every day.
    • Weekly: In the Send on every list, click a day.
    • Monthly: In the Send on day box, type a day of the month.
    Time The time for sending the report in the HH:MM format. Select AM or PM in the adjacent drop-drop list.
    Format The format of the report, such as HTML or CSV.
  7. Click Save.

Download a report

If you are a cloud administrator, you can download reports of all activities as CSV files or HTML files. If you are a group administrator, you can download reports of activities related to the server groups that you manage. 

Procedure

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Reports. The Manage Reports page is displayed. 
  4. Under the My Subscriptions tab, select a report that you want to download.
  5. Download the report.
  • To download the report in the HTML format, click Download > Download HTML.
  • To download the report in the CSV format, click Download > Download CSV.

Send a report to your email address

If you are a cloud administrator, you can configure Phoenix to send reports of activities to your email. If you are a group administrator, you can configure Phoenix to send reports of activities related to the server groups that you manage to your email. 

Note: Phoenix sends the report to the email address that you used to log on to the Phoenix Management Console.

Procedure
  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Reports
    The Manage Reports page is displayed. 
  4. Under the My Subscriptions tab, select a report that you want to email.
  5. Send the report to your email: 
  • To send the report in the HTML format, click Email > Email HTML.
  • To send the report in the CSV format, click Email > Email CSV.