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Druva Documentation

Alert subscriptions for non-administrators

By default, all the administrators are subscribed to alerts. Druva Phoenix allows administrators to subscribe other non-administrators to receive alerts in the event of job failures, reports, and so on. A cloud and cloud-derived administrator can configure other non-administrators to receive alerts for all organizations. An organization and organization-derived administrator can configure other non-administrators to receive alerts only for the organization to which an organization administrator has access to. The group or a group-derived administrator cannot configure non-administrators to receive alerts. However, the group administrator can only view the list of non-administrators subscribed to the administrative groups. 

Cloud and cloud-derived administrators can also view, add, edit, and delete alert subscriptions for non-administrators for all organizations. Organization and organization-derived administrators can view, add, edit, and delete alert subscriptions for non-administrators for organizations that they have access to. Group and group-derived administrators can only view the list of non-administrators for the administrative groups they have access to; however, they cannot manage alert subscriptions for non-administrators.

This topic provides instructions for the following:

Subscribe to alerts

  1. Log in to the Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Alert_bell.png.
    The Alerts page opens.
  4. On the Alerts page, click the Non-admin Subscriptions tab.
  5. Select the Subscriptions tab in the left pane. The Alert Subscriptions details are displayed in the right pane.
  6. Click the Non-admin Subscriptions tab.
  7. On the top-right corner of the page, click New Subscription. The New Subscription page opens. 
  8. On the New Subscription window, provide the following subscriber information.
    • Display Name: The name of the non-administrator who needs to be subscribed for receiving alerts.
    • Email ID: The email address of the non-administrator. 

Note: If you try to configure subscription of an email ID of an existing administrator, such as organization or group, then the administrator cannot be subscribed to the License alert for another organization.

  1. Click Add More Subscribers to configure more non-administrators.

    New_Subscription_window.png
  2. Click Next.
  3. On the New Subscription window that follows, select the alert types that must be enabled for the subscribers.

    New Subscription - Alerts.png

    Select an Alert Type and then select the Alert specific settings, as explained in the following table: 
Alert Type Alert specific settings
Jobs In the For Administrative Group dropdown, select a specific administrative group, or Select all Administrative Group.
Configuration In the For Rules dropdown, select a specific rule, or Select all Rules. The Configuration alerts are subscribed based on the auto-configuration rules.
CloudCache In the For CloudCache dropdown, select a specific CloudCache, or Select all CloudCache. The CloudCache alerts are subscribed based on the CloudCache name. This alert type is available if configured.
Oracle In the For Administrative Group dropdown, select a specific administrative group, or Select all Administrative Group.
Upgrade In the For Administrative Group dropdown, select a specific administrative group, or Select all Administrative Group.
License License alerts do not need any alert source.
Seeding In the For Seeding Device dropdown, select a specific seeding device, or Select all Seeding Device. Seeding alerts are subscribed for notifying the storage consumption of the seeding device. This alert type is available if configured.
  1. Click Save

The subscription for the non-administrator gets listed on the Non-admin Subscriptions tab.

View non-administrator alert subscription

  1. Log in to the Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Alert_bell.png.
    The Alerts page opens.
  4. Select the Subscriptions tab in the left pane. The Alert Subscriptions details are displayed in the right pane.
  5. Click the Non-admin Subscriptions tab. 
    The Non-admin Subscriptions tab displays a list of non-administrators subscribed to various alerts.

Edit non-administrator alert subscription

  1. Log in to the Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Alert_bell.png.
    The Alerts page opens.
  4. Select the Subscriptions tab in the left pane. The Alert Subscriptions details are displayed in the right pane.
  5. Click the Non-admin Subscriptions tab. The Non-admin Subscriptions tab displays a list of non-administrators subscribed to various alerts.
  6. Click Edit_icon.png to edit the subscription details for a non-administrator. The Edit Subscription page opens.
  7. You can view the following fields on the Edit Subscription page:
Field Description

Display Name

 

The name of the non-administrator subscribed to the alert. This field is editable.

Email ID

 

The email address of the non-administrator.

Note: This field is non-editable.

  1. Click Next.
  2. On the New Subscription window that follows, select the alert types to subscribe to the subscribers.
Field Description

Alert Type

The type of the Druva Phoenix alert that you want to edit, such as JobsCloudCache, ConfigurationLicenseUpgrade, and Seeding.

Administrative Group

The administrative groups that you want to associate with the server.

  • All: Select to subscribe to the alerts for all the sources, such as all administrative groups. Alternatively, you can select the Default administrative group.
  • Specific: Select to subscribe to alerts for a specific list of sources, such as a specific list of administrative groups.
  1. Click Save.

Delete non-administrator alert subscription

  1. Log in to the Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Alert_bell.png.
    The Alerts page opens.
  4. Select the Subscriptions tab in the left pane. The Alert Subscriptions details are displayed in the right pane.
  5. Click the Non-admin Subscriptions tab.
    The Non-admin Subscriptions tab displays a list of non-administrators subscribed to various alerts.
  6. Click Delete_icon.png to delete the subscription details for a non-administrator. The Delete Confirmation  window opens. 

    Delete_confirmation.png
  7. Click Yes to proceed with the deletion of the subscription.