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Druva Documentation

Alert subscriptions for non-administrators

By default, all Phoenix administrators are subscribed to alerts. Phoenix allows administrators to subscribe other non-administrators to receive alerts in the event of job failures, reports, and so on. Cloud administrator can configure other non-administrators to receive alerts for all organizations. Organization administrator can configure other non-administrators to receive alerts only for the organization to which an organization administrator has an access to. Group administrator cannot configure non-administrators to receive alerts. However, the group administrator can only view the list of non-administrators subscribed to their server groups. 

Cloud administrators can also view, add, edit, and delete alert subscriptions for non-administrators for all organizations. Organization administrators can view, add, edit, and delete alert subscriptions for non-administrators for organizations that they have access to. Group administrators can only view the list of non-administrators for the server groups they have access to; however, they cannot manage alert subscriptions for non-administrators.

This topic provides instructions for the following:

Subscribe to alerts

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Alerts.
    The Alerts page opens.
  4. On the Alerts page, click the Non-admin Subscriptions tab.
  5. On the top-right corner of the page, click Add New Subscription.
    The Add New Subscription page opens.
    Add New Subscription
  6. On the Add New Subscription page, provide the following information.
    • Display Name: The name of the non-administrator to be configured for receiving alerts. 
    • Email ID: The email address of the non-administrator. 

Note: If you try to configure subscription of an email ID of an existing Phoenix administrator, such as organization or group, then the administrator cannot be subscribed to the License alert for another organization.

  1. Click Add Email to configure more non-administrators.
  2. Repeat the step 6  to configure more non-administrators to receive alerts.
  3. Provide the following information.
    • Alert Type: The type of the Phoenix alert that you want to configure, such as Jobs, CloudCache, License, or Upgrade.
      • Jobs and Upgrade alerts are subscribed based on server groups.
      • CloudCache alerts are subscribed based on the CloudCache name.
      • Configuration alerts are subscribed based on the auto configuration rules. 
      • License alerts do not need any alert source. 

After you select the alert type, the following two radio buttons appear:

  • Specific: Click Specific to subscribe to alerts for a specific list of sources, such as a specific list of server groups, and then select server groups in the adjacent box.
  • All: Click All to subscribe to the alerts for all the sources, such as all server groups.

Note:  You can select the All option under Source, if there are no server groups available for selection. Selection of specific server group is disabled. It is also applicable to Phoenix CloudCache.

  1. Click Add Alert to configure other alert types for the configured non-administrators.
  2. Repeat the step 9.
    Add New Subscription
  3. Click Save.
    The subscription for the non-administrator gets listed on the Non-admin Subscriptions tab.

View alert subscription

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Alerts.
    The Alerts page opens.
  4. On the Alerts page, click the Non-admin Subscriptions tab. 
    The Non-admin Subscriptions tab displays a list of non-administrators subscribed to various alerts.
    Non Admin Alerts

Edit alert subscription

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Alerts.
    The Alerts page opens.
  4. On the Alerts page, click the Non-admin Subscriptions tab.
    The Non-admin Subscriptions tab displays a list of non-administrators subscribed to various alerts.
  5. Click the non-administrator for which you want to edit the subscription details.
  6. Click Edit.
    The Edit Subscription page opens.
  7. You can edit the following fields on the Edit Subscription page:
    Field Description

    Display Name

    The name of the non-administrator subscribed for receiving alerts. 

    Alert Type

    The type of the Phoenix alert that you want to edit, such as JobsCloudCache, ConfigurationLicense, and Upgrade.

    Server Group(s)

    The server groups that you want to associate with the server.

    • All: Click All to subscribe to the alerts for servers associated to all server groups.
    • Specific: Click Specific to subscribe to alerts for servers associated to a particular list of server groups, and then select server groups in the adjacent box.
  8. Click Add Alert to configure other alert type for the configured non-administrators.
  9. Click Save.

Delete alert subscription 

  1. Log on to Phoenix Management Console.
  2. On the menu bar, click All Organizations, and select the required organization from the drop-down list.
  3. On the menu bar, click Alerts.
    The Alerts page opens.
  4. On the Alerts page, click the Non-admin Subscriptions tab.
    The Non-admin Subscriptions tab displays a list of non-administrators subscribed to various alerts.
  5. Click the non-administrators for which you want to delete the subscription details.
  6. Click Delete.
    A confirmation dialog box opens.
  7. Click Yes to proceed with the deletion of the subscription.