Hybrid Workloads EOS policy
End-of-support policy for Hybrid Workload clients
Druva ends all support for the Hybrid Workload client versions that are more than twelve months old from their release date and no patches will be made available. End-of-support ( EOS) for a Hybrid Workload client version means an end to all technical assistance and bug fixes for that version. However, auto-upgrades may work.
During a Hybrid Workload release, Druva publishes the tentative EOS dates for the released Hybrid Workload clients.
The following table lists the client versions for workloads that Druva supports with the Cloud.
Hybrid Workload Client Version |
Release Date |
End-of-Life Date |
|
March 20, 2023 |
March 20, 2024 |
|
February 20, 2023 |
February 20, 2024 |
|
January 23, 2023 |
January 23, 2024 |
|
December 19, 2022 |
December 19, 2023 |
|
November 21, 2022 |
November 21, 2023 |
|
October 15, 2022 |
October 15, 2023 |
|
September 19, 2022 |
September 19, 2023 |
|
August 22, 2022 |
August 22, 20223 |
|
July 18, 2022 |
July 18, 2023 |
|
June 20, 2022 |
June 20, 2023 |
|
May 16, 2022 |
May 16, 2023 |
|
April 18, 2022 |
April 18, 2023 |
End-of-support policy for CloudCache
Each release of CloudCache provides new features and enhancements. Druva also releases patches and hotfixes for CloudCache as required. As per Druva’s EOS policy, Druva supports the last two versions of CloudCache. EOS for a CloudCache version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade CloudCache to the latest version.
The following table lists the CloudCache versions that Druva supports.
CloudCache Version (Windows) |
CloudCache Version (Linux) |
Release Date |
4.2-190892 |
4.2-190892 |
June 20, 2022 |
4.1-131748 |
4.1-131751 |
October 18, 2021 |
End-of-support life policy for third-party vendor
After the software vendor ends the life for a specific operating system, Druva shall continue to back up and restore resources on an operating system for 12 months after its end-of-support life (EOSL) to facilitate migration to the latest operating system and vendor product versions including Hypervisors, NAS, and Databases. After 12 months, Druva shall immediately end all its technical assistance, auto-upgrades, and bug fixes for the agents running on that operating system. You should review the vendor release notes for the EOS/EOL timelines of the operating system(s) deployed in your organization from time to time to avoid any disruptions to your backup and restore activities. Review the list of supported platforms in the Support matrix article.