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Druva Documentation

Release notes

May 16, 2022

File Servers

New Feature

Run on-demand backup and cancel a job using File Servers APIs

You can now use Druva APIs to run on-demand (manual) backups of the specified File Servers and cancel requested File Server jobs. Here are the API capabilities:

  • The On-demand backup API lets you run manual backups of a specified File Server.
  • The Cancel a job API lets you cancel a requested job.

For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

Oracle DTC

New Feature

Achieve data resiliency with Oracle RAC support

Druva enhances its backup solution to support Oracle RAC databases, wherein you can securely protect databases running across multiple instances (nodes). This allows you to achieve high resiliency in mission-critical applications. For more information, see About backup and restore of Oracle RAC databases.

Customer action required: Upgrade Oracle DTC agent to version 6.0.0-179689.

List all snapshots and perform full automated restore of a database using Oracle DTC actionable APIs

You can list all snapshots for a specific backup set by using the List all snapshots API. Additionally, you can restore a database automatically to the original server by using the Full database restore to original API.  For more information, see API reference documentation on the Druva developer portal.

Customer action required: Get the snapshot name by using the List all snapshots API. Pass this snapshot name to the Full database restore to original API.

Oracle PBS

Identify backup sets associated with the Oracle PBS jobs

Earlier, the API endpoints for the Oracle PBS jobs, such as List all backup jobs, List all restore jobs, and so on, did not have backup set ID and backup set mount names. This made it difficult to correlate the job with the respective backup set.

To fix this, we are now passing some additional response parameters to the APIs. 

For more information, see Oracle PBS APIs .

Customer action required: None.

Disaster Recovery

Enhancement

Run DR failback checks to check AWS-VMware connectivity and guest OS issues

The DR failback checks now include environmental and guest OS checks. These checks look for connectivity issues between your AWS account and your VMware environment and also check guest OS issues that could cause your DR failback jobs to fail. Fix any identified issues, and then run DR failback jobs. For more information, see DR Failback Checks.

Customer action required: Upgrade the VMware backup proxy to version 6.0.4-179682 and Phoenix AWS Proxy to 6.0.4-180374 or later.

Fixed Issues

 

Issue Description

PHN-65905

The error messages logged for Rollback Requests for Hybrid Workloads are now refined with detailed causes.

Revision History

 

Platform Revision Public Cloud Gov Cloud
Windows (File server, MS SQL) 6.0.4-179684

   

 

 

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Linux (File server) 6.0.4-179684
NAS 6.0.4-179684
VMware Backup Proxy 6.0.4-179682
Phoenix AWS Proxy 6.0.4-180374
Hyper-V FLR Proxy 6.0.4-181534
Nutanix AHV 6.0.4-155885
Phoenix CloudCache (Windows) 4.1-162775
Phoenix CloudCache (Linux) 4.1-170468
Oracle (Phoenix Backup Store) 6.0.1-164126
Oracle (Direct to Cloud) 6.0.0-179689

May 02, 2022

VMware

Enhancement

Backup and restore VMs with NVMe disks and controllers

You can now backup and restore virtual machines with NVMe disks or controllers using the HotAdd transport mode by deploying the latest backup proxy. The backup of virtual machines with NVMe disks or controllers falls back to the NBDSSL mode if the VMware backup proxy does not have an NVMe controller.

Customer action required: Deploy a new proxy using the First Proxy Deployer application. For more information, see Other considerations for configuring VMware for backup.

Known Issues

 

Issue Description
PHN-65905 The error messages logged for Rollback Requests for Hybrid Workloads will be refined with detailed causes with the May 16, 2022 release. Contact Support for further details.

April 18, 2022

NAS

New Feature

Support for agent telemetry

Druva now supports a new application process to collect the agent telemetry to improve customer experience and monitor application health, quality, and performance.

Customer action required: For the Windows server, upgrade the agent to version 6.0.3-170463, and for the Linux server, upgrade the agent to version 6.0.3-172099. For more information, see Firewall rules for NAS and Avoiding third-party/anti-virus interference with Hybrid Workloads Agent.​​​

Disaster Recovery

Enhancement

Druva certification for VMware Cloud on AWS SDDC 1.18

Regardless of where your VMware infrastructure resides, your data is comprehensively protected and always available with the Druva Cloud Platform. Druva is now certified with VMware Cloud on AWS SDDC 1.18. Note that Druva is certified with every new version of VMware Cloud on AWS that is released quarterly. For more information, see VMware compatibility guide.

Note: DR failback jobs fail when Linux VMs are failed back to VMware Cloud on AWS SDDC 1.18.

Customer action required: None.

Platform

New Feature

Generate audit trails for API credential operations

You can generate audit trails for different API credential operations, such as create, update, and delete. These audit trails allow you to track the changes in the API credentials performed by the different administrators. 

Customer action required: None.

Enhancement

Update to the activation token format

The activation token now has a new format. Existing active tokens on the Manage Activation Tokens page will be automatically changed to this new format.

Customer action required: None.

Deprecated Features

Deprecation of t2.micro and t2.small instance types for DR failovers

Druva will no longer support t2.micro and t2.small instance types for DR failovers. These instances will automatically be upgraded to t2.medium if you run a DR failover without changing the instance type manually. For more information, see DRaaS support matrix.

Customer action required: Change the instance type to t2.medium or higher for VMs using t2.micro or t2.small instance types in failover settings.

Known Issues

 

Issue Description
PHN-65502 DR failback jobs fail when Linux VMs are failed back to VMware Cloud on AWS SDDC 1.18.
PHN-65757

The audit trail generation for the API credential delete operation fails.

Revision History

 

Platform Revision Public Cloud Gov Cloud
Windows (File server, MS SQL) 6.0.3-170463

   

 

 

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Linux (File server) 6.0.3-172099
NAS 6.0.3-172099
VMware Backup Proxy 6.0.3-170470
Phoenix AWS Proxy 6.0.3-170463
Hyper-V FLR Proxy 6.0.3-170463
Nutanix AHV 6.0.3-146977
Phoenix CloudCache (Windows) 4.1-162775
Phoenix CloudCache (Linux) 4.1-170468
Oracle (Phoenix Backup Store) 6.0.1-164126
Oracle (Direct to Cloud) 5.1.0-170463

March 21, 2022

File Servers

Enhancement

Delete older job logs of a backup set on File Servers

Are older job logs of backup sets consuming storage space on your File Server? Does it take long to delete job logs from File Server automatically due to a greater default threshold value?
You can now use the OLDER_LOGS_DELETION_AGE parameter in the configuration file to set the threshold value of your choice for deleting older job logs, thereby saving space on the File Server. The default value is 180 days. The minimum allowed value is 1 day. For more information on configuration file and its location, see Phoenix agent logs and configuration details.

Customer action required: Upgrade the agent to version 6.0.1-162127.

NAS

Enhancement

Delete older job logs of a backup set on NAS

Are older job logs of backup sets consuming storage space on your NAS proxy? Does it take long to delete job logs from NAS proxy automatically due to a greater default threshold value?
You can now use the OLDER_LOGS_DELETION_AGE parameter in the configuration file to set the threshold value of your choice for deleting older job logs, thereby saving space on the NAS proxy. The default value is 180 days. The minimum allowed value is 1 day. For more information on the configuration file and its location, see NAS proxy logs and configuration details.

Customer action required: Upgrade the agent to version 6.0.1-162127.

Support for Azure Files with NAS proxy

You can now protect Azure Files through SMB and NFS protocols via a NAS proxy. However, auto-discovery of shares is not supported as of now. For more information, see Add a NAS share.

Customer action required: None.​​​

Nutanix AHV

Enhancement

Support for Nutanix LTS and STS releases 5.15 to 6.0 

Druva supports all Long Term Support (LTS) and Short Term Support (STS) releases for AOS version 5.15 to AOS version 6.0. For more information, see Support matrix.

Customer action required: None.

MS SQL Servers

New Feature

Run on-demand backup and cancel a job using MS SQL Server APIs

You can now use Druva APIs to run on-demand (manual) backups of MS SQL Server databases and cancel requested MS SQL Server jobs. Here are the API capabilities:

  • The On-demand backup API lets you run full, differential, and transaction log backups of MS SQL Server databases.
  • The Cancel a job API lets you cancel a requested Backup, Restore, or Upload Log job.

For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

Enhancement

Support to automatically delete the renamed copies of the original file after successful SQL restore

While using the Replace Original Database option on the Restore Settings page, if you want to restore a database whose files are at location, C:\Data\DB.mdf, this file is renamed (DB_org.mdf) while the version you want to restore is saved with the same name (DB.mdf). However, the subsequent restore leads to additional copies of the renamed files (DB_org.mdf) and keeps increasing space on the database. Druva Phoenix now automatically deletes the renamed copies of the original file if a restore is successful. For more information, see Restore SQL server databases using snapshots.

Customer action required: Upgrade the agent to version 6.0.1-154928 or later.

Oracle

Enhancement

Restore Oracle DTC Standby databases automatically

In addition to manual restore, you can now automatically restore the backed-up standby database either to a standby or primary database.

Customer action required: Upgrade Oracle DTC agent to version  5.1.0-164651.

Known Issues

 

Issue Description
PHN-61440 Suppose log backups follow a full backup, and the start time of your quarantine range falls between the creation times of a full backup snapshot and the subsequent log backup snapshot. Druva Phoenix blocks PIT restores from the log backups marked as quarantine, however, the UI allows you to submit such a restore job.

 

Fixed Issues

 

Issue Description
PHN-56109 The Audit Trails for a VMware Backup Now job would show N.A. in the Entity Name column. This issue has now been fixed.

Revision History

 

Platform Revision Public Cloud Gov Cloud
Windows (File server, MS SQL) 6.0.1-162127

   

 

 

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Linux (File server) 6.0.1-162127
NAS 6.0.1-162127
VMware Backup Proxy 6.0.1-162112
Phoenix AWS Proxy 6.0.1-162288
Hyper-V FLR Proxy 6.0.1-162245
Nutanix AHV 6.0.1-137324
Phoenix CloudCache (Windows) 4.1-162775
Phoenix CloudCache (Linux) 4.1-162775
Oracle (Phoenix Backup Store) 6.0.1-164126
Oracle (Direct to Cloud) 5.1.0-164651

March 07, 2022

Nutanix AHV

New Feature

Protect Nutanix AHV deployments in all supported storage regions

You can now protect your Nutanix AHV virtual machines in all the storage regions supported by Hybrid Workloads (Phoenix).  The table below lists all the supported storage regions.

Region Support
us-east-1 US East (N. Virginia)
us-west-1 US West (N. California)
us-west-2 US West (Oregon)
sa-east-1 South America (São Paulo)
ca-central-1 Canada (Central)
eu-central-1 Europe (Frankfurt)
eu-west-1 Europe (Ireland)
eu-west-2 Europe (London)
eu-west-3 Europe (Paris)
eu-north-1 Europe (Stockholm)
ap-east-1 Asia Pacific (Hong Kong)
ap-south-1 Asia Pacific (Mumbai)
ap-southeast-1 Asia Pacific (Singapore)
ap-southeast-2 Asia Pacific (Sydney)
ap-northeast-1 Asia Pacific (Tokyo)

Customer action required: None

February 21, 2022

NAS

New Feature

Run on-demand backup and cancel a job using NAS APIs

You can now use Druva APIs to run on-demand (manual) backups of a specified NAS device and cancel requested NAS jobs. Here are the API capabilities:

  • The On-demand backup API lets you run manual backups of a specified NAS device.
  • The Cancel a job API lets you cancel a requested job.

For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

Enhancement

Generate alert for scheduled backups

An alert is now generated for scheduled backups, if a NAS proxy is not connected for more than 7 days. For more information, see Types of alerts.

Customer action required: None.

Support for Nutanix Files using NAS proxy

You can now protect Nutanix Files through SMB and NFS protocols via a NAS proxy. For more information, see Add a NAS share.

Customer action required: None.​​​​​

Disaster Recovery

New Feature

Run preemptive DR failback checks 

You can now run failback checks before initiating a production DR failback job. These checks validate your AWS and VMware environment for any issues that can cause your production DR failback jobs to fail. Fix any identified issues, and then run DR failback jobs. For more information, see DR Failover Checks.

Customer action required: Upgrade the VMware backup proxy to version 6.0.1-155040 and Phoenix AWS proxy to version 6.0.1-154932. 

Oracle

New Feature

Back up Oracle DTC databases to local storage

You can back up your Oracle databases to local storage that is configured as CloudCache to meet demanding RTOs, say in a remote office with limited WAN. The CloudCache periodically synchronizes this data to Druva Cloud. For more information, see Configure Oracle server for backup.

Customer action required: Upgrade Oracle agent to version 5.1.0-155897.

Cancel a job using Oracle DTC API

You can now cancel a job by using the Cancel job API. The Cancel job API cancels the requested Backup, Restore, or Upload Log job. For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

Platform

New Feature

Prevent accidental or malicious deletion of backups

You can now protect your business-critical backup sets, virtual machines, backup mounts, and configured databases from any accidental or malicious deletion. You must provide a reason to confirm the delete action. Such delete actions are logged and can be viewed on the Audit Trails page. For more information, see File Servers, NAS, VMware, Hyper-V, MS SQL, Oracle PBS, Oracle DTC, and Nutanix AHV.

Customer action required: None

Use AWS PrivateLink instead of the internet for communication between EC2 instances and Druva Cloud

You can now leverage AWS PrivateLink for communication between your File Servers, NAS, Oracle DTC, or MS SQL servers deployed as EC2 instances and Druva Cloud. AWS PrivateLink ensures that the traffic between your servers and Druva Cloud isn't exposed to the public internet. For more information, see AWS PrivateLink support for File Servers, NAS, MS SQL, and Oracle DTC.

Customer action required: None

Enhancement

Protect multiple workloads on Windows or Linux Server using a single agent for deployment

Using the common Hybrid Workloads agent, you can now install the agent and activate it for different workloads on a Windows or Linux server, thereby saving time for installing and activating the agent individually for each workload. You can protect the following workloads using the common agent:

  • File Servers, MS SQL, NAS, and Hyper-V on a Windows server. 
  • File Servers and NAS on a Linux server.

 For more information, see Common agent installation and activation.

Customer action required: Upgrade the common agent for File Servers, MS SQL, NAS, and Hyper-V to version 6.0.1-154928.

Deprecated

Deprecation of oracle_rman_backup.sh script

The oracle_rman_backup.sh script is deprecated and should no longer be used. For full and archive log backup, use the oracle_rman_data_backup.sh and the  oracle_rman_archivelog_backup.sh script, respectively.

Known Issues

 

Issue Description
PHN-56109 The Audit Trails for a VMware Backup Now job show N.A. in the Entity Name column.
PHN-47123 While calculating the free disk space that must be available on the destination datastore for a full VM restore, Phoenix does not deduct the size of any excluded disks.

Fixed Issues

 

Issue Description

PHN-6378

Static routes would get deleted from the VMware backup proxy after the proxy was rebooted. This has now been fixed. 

Customer action required: Upgrade the VMware backup proxy to version 6.0.1-155040 and perform the following tasks:

  1. Edit the route file configure route-ens192 located here /etc/sysconfig/network-script/ and add the following line: default via <Gateway IP address> where configure route-ens192 is the second NIC file and <Gateway IP address> is the Gateway IP address used while configuring the second NIC.
  2. Save the file and restart the network service using the command service network restart.

Revision History

 

Platform Revision Public Cloud Gov Cloud
Windows (File server, MS SQL) 6.0.1-154928

   

 

 

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Linux (File server) 6.0.1-154928
NAS 6.0.1-154928
VMware Backup Proxy 6.0.1-155040
Phoenix AWS Proxy 6.0.1-154932
Hyper-V FLR Proxy 6.0.1-154928
Nutanix AHV 6.0.1-129932
Phoenix CloudCache (Windows) 4.1-154928
Phoenix CloudCache (Linux) 4.1-155102
Oracle (Phoenix Backup Store) 6.0.1-155467
Oracle (Direct to Cloud) 5.1.0-155897

 

 

February 07, 2022

Nutanix AHV

New Feature

Support for additional storage regions

We now support the following storage regions for Nutanix AHV deployments:

Region Code Region Name
ap-east-1 Asia Pacific (Hong Kong)
eu-north-1 Europe (Stockholm)
ap-southeast-2 Asia Pacific (Sydney)

Protect your Nutanix AHV virtual machines in these and other supported regions using Hybrid Workloads (Phoenix). For more information, see Supported storage regions.

Customer action required: None

 

January 24, 2022

Nutanix AHV

New Feature

Data protection for Nutanix AHV virtual machines 

You can now protect your Nutanix AHV virtual machines managed by Prism Elements and Prism Centrals. Deploy the backup proxy virtual machine in Prism and configure your virtual machines for backup. You can restore the full virtual machine and vDisks. For more information, see Backup and Restore Nutanix AHV.

Customer action required: Contact your Account Manager or Support.

File Servers

New Feature

File Servers restore pre-checks 

File Server restores now include pre-checks to identify issues that can cause the restore to fail. These checks look for disconnected agents, insufficient folder path permission, or environmental issues and list them on the Restore Pre-checks dialog. You can take prompt remedial action before running the restore. For more information, see File Servers restore pre-checks.

Customer action required: Upgrade agent to version 6.0.0-147944 to run pre-checks.

Enhancement

Enhanced default content rule in File Servers 

The default content rule now excludes database, backup, and disk image file types from backups. As a result, these huge files are automatically ignored during backups and result in low credit consumption. For more information, see Manage content rules in File Servers.

Customer action required: None.

Access File Server job logs from the cloud

Druva Phoenix now uploads job logs to the cloud when the backup and restore jobs complete successfully. When administrators request detailed logs from the Phoenix Management Console, Druva Phoenix triggers a Log Request job and downloads logs from the cloud instead of the requested server. When the backup or the restore job is in progress, logs from the corresponding server are fetched.

Customer action required: Upgrade File Servers agent to version 6.0.0-147944.

Windows Server 2022 certified for File Servers

Windows Server 2022 (64-bit) for backup and restore is now supported. For more information, see System requirements for files and folders.

Customer action required: None.

NAS

New Feature

NAS restore pre-checks 

NAS device restores now include pre-checks to identify issues that can cause the restore to fail. These checks look for disconnected agents, proxy connections, or mount issues and list them on the Restore Pre-checks dialog. You can take prompt remedial action before running the restore. For more information, see NAS restore pre-checks.

Customer action required: Upgrade agent to version 6.0.0-147944 to run pre-checks.

Enhancement

Enhanced default content rule in NAS 

The default content rule now excludes database, backup, and disk image file types from backups. As a result, these huge files are automatically ignored during backups and result in low credit consumption. For more information, see Manage content rules in NAS.

Customer action required: None.

Access NAS job logs from the cloud

Druva Phoenix now uploads job logs to the cloud when the backup and restore jobs successfully complete. When administrators request detailed logs from the Phoenix Management Console, Druva Phoenix triggers a Log Request job and downloads logs from the cloud instead of the requested NAS device. When the backup or the restore job is in progress, logs from the corresponding NAS device are fetched.

Customer action required: Upgrade NAS agent to version 6.0.0-147944.

Windows Server 2022 certified for NAS

Druva Phoenix now also supports Windows Server 2022 (64-bit) for backup and restore. For more information, see System requirements for NAS proxy.

Customer action required: None.

VMware

New Feature

VMware APIs for on-demand backup and canceling job 

You can now use Druva APIs to run on-demand (manual) backups of a specified VMware virtual machine and cancel requested VMware jobs. Here are the API capabilities:

  • The On-demand backup API lets you run manual backups of a specified VMware virtual machine.
  • The Cancel a job API lets you cancel a requested job.

For more information, see API reference documentation on the Druva Developer Portal.

Customer action required: None.

Support for backup and restore of virtual machines with NVMe controllers or disks

You can use an NVMe controller from ESXi 6.5 and VM hardware version 13. If you want to restore VMs with NVMe controllers or disks from older snapshots, you must manually add  ENABLE_NVME_CONVERSION = True parameter in the Phoenix.cfg file on the VMware backup proxy. For more information, see Restore full virtual machine.

Customer action required: Update the VMware backup proxy to version 6.0.0 -147290.

Disaster Recovery

New Feature

Assign key-based authentication for DR failover- Guest OS checks of your Linux based virtual machines

You can now use a more secure key-based authentication for your Linux-based VMs, wherein you can avoid using passwords for security reasons to authenticate a VM during DR failover checks- Guest OS. The key-based authentication involves creating a key pair (public and private) and copying it to all your Linux-based VMs. For more information, see the “Assign key-based authentication for your Linux based virtual machine” section in DR failover checks - Guest OS.

Customer action required: Update the VMware backup proxy to version 6.0.0 -147290. 

Oracle

New Feature

Oracle DTC API for on-demand backup job

You can now use the On-demand backup API to run on-demand (manual) full, incremental, and archive log backups of Oracle databases. For more information, see API reference documentation on the Druva Developer Portal and Oracle DTC Archive log backups.

Customer action required: None

Platform

Enhancement

Enhanced user interface for CloudCache to be more intuitive 

The user interface for CloudCache is now more straightforward and intuitive. You can now accomplish tasks such as adding and configuring CloudCache devices with ease. In addition, attaching and detaching backup sets from CloudCache is now simpler. For more information, see Phoenix CloudCache.

Customer action required: None

Known Issues

 

Issue Description
PHN-58233 Failed Nutanix virtual machine restore jobs create an alert. However, the Target column on the Alerts page is blank and does not show the target virtual machine.
PHN-58245 Statistics on the Druva Cloud Platform (DCP) dashboard may differ from those on the Hybrid Workloads (Phoenix) dashboard. The affected cards on the DCP dashboard are Data Protection Summary (Data Sources, Total Data) and Service utilization (Total Restores). The affected cards on the Hybrid Workloads (Phoenix) dashboard are Summary (Backup Sets and Data Restores) and Backup Data (Source +Changes)
PHN-56965 Running backups on both the Standby and the Primary database at the same time might result in unexpected behavior. 
Workaround: Configure backups on either the Standby or the Primary database but not both at the same time.

Fixed Issues

 

Issue Description
PHN-52892 When the MS SQL Availability Group (AG) backup preference was set to secondary, all the backups were performed on the secondary node. However, during T-log backup, the following error was displayed on the secondary node as the T-Log entry for DB was not found in msdb.dbo.backupset
Error occurred while getting PIT start time for [DB], fault No current entry in backupset for [DB] for FULL backup type. Log chain broken: DB  
This error has been fixed now.
PHN-49691 An agent or proxy when upgraded, breaks the /var/Phoenix and /var/log/Phoenix symbolic links to the folders on Linux. This issue has been fixed now for NAS, File Servers, Oracle PBS, Hyper V FLR, Oracle DTC, VMWare, Disaster Recovery, and CloudCache.

Revision History

 

Platform Revision Public Cloud Gov Cloud
Windows (File server, MS SQL) 6.0.0-149119

   

 

 

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Linux (File server) 6.0.0-147944
NAS 6.0.0-147944
VMware Backup Proxy 6.0.0-147290
Phoenix AWS Proxy 6.0.0-148822
Hyper-V FLR Proxy 6.0.0-147054
Nutanix AHV 6.0.0-124473
Phoenix CloudCache (Windows) 4.1-141068
Phoenix CloudCache (Linux) 4.1-147054
Oracle (Phoenix Backup Store) 6.0.0-147093
Oracle (Direct to Cloud) 5.1.0-150679

Archived release notes

For release notes of previous cloud updates, see the following articles:

Archived release notes and fixed issues 2021

Archived release notes and fixed issues 2020