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Druva Documentation

Release notes

June 17, 2019

The following Phoenix updates are released on June 17, 2019:

New Features

Exporting data out of Phoenix Cloud for Compliance and Disaster Recovery test

Druva Phoenix provides an optimal way to obtain your organization’s large data stored in the Phoenix Cloud.​​​ The requested data is shipped to your data center using an AWS Snowball Edge. This service enables you to export data in the following situations:

  • To recover data when a disaster strikes your organization
  • To ensure that the data stored in the Phoenix Cloud comply with your organization's data
  • To obtain complete data of your organization on the termination of your contract with Druva

Phoenix provides this feature as an add-on service and this service is charged separately. It is not a part of the standard Phoenix subscription. Contact the Druva Sales team for more details.

For more information, see Bulk data export using AWS Snowball Edge.

Customer action required: No action required.

Improved clean up of Phoenix agent on uninstall from Linux

Druva Phoenix now provides a prompt that lets you clean up configuration files if you choose to uninstall them using the command line on a Linux server.  In addition, if you plan to upgrade the Phoenix agent, you can choose to retain the configuration files. 

Druva Phoenix also provides environment variables in the Phoenix agent that let you choose whether you want to clean up configuration files or retain them at the time of uninstalling the Phoenix agent. 

If you plan to upgrade the Phoenix agent, ensure that you do not remove the configuration files. 

For more information, see:

Customer action required: Upgrade the Phoenix agent to the latest version.

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.8.3-67213

 

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Linux 4.8.3-67213
VMware Backup Proxy 4.8.3-67103
Hyper-V FLR Proxy 4.8.3-67103
Phoenix Backup Store 4.8.3-67213

June 03, 2019

The following Phoenix updates are released on June 03, 2019:

New Features

Modification of the retention policy behavior

With the aim to achieve easier snapshot management and increased storage efficiency, Druva Phoenix introduces modifications in the retention policy behavior, which are as follows:

  • The retention period is now restricted to a minimum number of 14 days. It applies to all the new retention policies that you create.

  • Any changes that you make to the existing retention policies are now applied to all the new as well as the existing snapshots.

Customer action required: No action required.

Automating deployment of virtual machine infrastructure in Phoenix

Druva Phoenix introduces the next level of automation for your VMware infrastructure deployment, which now includes auto configuration based on:

  • Datastores
  • Hosts and Clusters
  • Tags, assigned to any object in your VMware infrastructure

Use these capabilities to automate the configuration of your virtual machines to specific backup policies and hence, save time and increase efficiency and productivity.

Customer action required: Upgrade the Phoenix agent to the latest version. Tag support requires VMware vCenter 6.5.0 or later.

For more information, see the following documentation:

Enhancements to the Phoenix CloudCache

With this release, Druva extends the existing capabilities of the Phoenix CloudCache. The key enhancements include the following:

  • Added a new graph, Data Sync Trend,  which allows you to view the statistics of the synced and unsynced data (not uploaded from the Phoenix CloudCache to the Phoenix Cloud) in the last 30 days.

  • Added new alerts to notify administrators for the following Phoenix CloudCache issues:

    • A Phoenix CloudCache volume is not mounted.

    • A Phoenix CloudCache is not able to read or write data to the CloudCache during the backup, restore, or the synchronization schedule.

    • The data upload rate from the Phoenix CloudCache to the Phoenix Cloud is significantly low.

    • The Phoenix Cloud is not able to connect to the Phoenix CloudCache during the synchronization schedule.

Customer action required: No action required.

For more information, see the following documentation:

Support for the Hong Kong region

Druva now allows you to back up data from the File servers, NAS shares, SQL instances, and VMware and Hyper-V virtual machines in the Hong Kong region. However, Druva does not support disaster recovery in this region.

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.8.3-65392

 

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Linux 4.8.3-65392
VMware Backup Proxy 4.8.3-65732
Hyper-V FLR Proxy Not Applicable
Phoenix Backup Store Not Applicable

May 20, 2019

The following Phoenix updates are released on May 20, 2019:

New Features

Enhancements to the Disaster Recovery solution

With this release, Druva Phoenix introduces an enhanced disaster recovery solution to improve business continuity to provide greater control of the failover process, automated one-click deployment of virtual machines for failover, tighter AWS integration, and simplified orchestration and testing. As applications become more complex, the interdependencies between virtual machines become more sophisticated. For an application-consistent recovery, organizations are looking for automated solutions to bring up their virtual machines with minimal intervention and dependencies.

With the introduction of automated runbook execution and one-click failover, IT can now automate the manual tasks for deploying proxy and creating the required IAM roles and policies using the AWS CloudFormation template. With failover automation, the key tasks performed during failover are automated by providing additional target instance properties, network pre-configurations, virtual machine boot-ordering, and scripting for custom recovery workflows.

Customer action required: To use the latest DR orchestration features, perform the following actions:

  • For new customers: Deploy a new Phoenix AWS proxy version 4.8.2.

  • For the existing customers: Upgrade the Phoenix backup proxy to version 4.8.2. If you have deployed multiple proxies, you must upgrade at least one Phoenix AWS proxy and backup proxy to version 4.8.2 and then update the IAM policy of the IAM role attached to it. To update an IAM policy, see How can I update my IAM policy.

For more information, see the following documentation:

MS-SQL Server as an independent workload

With this release, Druva Phoenix starts considering an MS-SQL Server workload independent of a Windows Server so that administrators can leverage role-based access control (RBAC) independently for MS-SQL Servers. Now, to back up an MS-SQL Server database, you can register an MS-SQL Server host from the MS-SQL Server page itself and add MS-SQL Server backup sets to the host. With this feature, separate administrative groups can be created to manage MS-SQL Server database backups and file and folder backups on Windows hosts.  

Note: When you add a SQL Server host, it is also registered with Phoenix as a Windows Server and you can access it using the Protect > Windows/Linux Servers option on the top menu if you want to add file backup sets to it. However, to manage SQL Server backup sets on a Windows Server, you have to navigate to the server from the Protect > MS-SQL Servers page of its organization. Similarly, to manage file backup sets, navigate to the server from the Protect > Windows/Linux servers page of the organization. 

Customer action required: No action required.

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.8.2-64432

 

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Linux 4.8.2-64432
VMware Backup Proxy 4.8.2-64432
Hyper-V FLR Proxy Not applicable
Phoenix Backup Store Not applicable

May 6, 2019

The following Phoenix updates are released on May 6, 2019:

New Features

File search for quick restore

Phoenix now makes it easier for you to search files across snapshots within a backup set that you want to restore. Phoenix introduces a search bar along with advanced filter options on the Restore Data dialog box. This enables you to search for a particular file to restore without having to browse through all of the backed up files or snapshots.

You can perform a full-text search or search for files of a certain type, such as MS Office files, HTML files, audio files, PDF files, and executable files, and restore them.

Note: In the current release, the search feature is limited only to the files and folders backed up from Windows/Linux servers and NAS shares.

For more information on using the search feature and search filters, see the Search for files section.

SearchforrestoreGIF_new.gif

Action required: No action required.

Support for backup of files and folders on ReFS

Phoenix can now back up files and folders on the Resilient File System (ReFS) volumes. Phoenix also allows you to back up and restore data from and to the NTFS and ReFS volumes.

To know more about the  ReFS versions that Phoenix supports, see System requirements.

Support for new operating systems for files, folders, and NAS shares

 Phoenix now supports the backup and restore of files and folders, and NAS shares on the following operating systems.

  • Windows Server 2019 (64-bit)
  • CentOS 6.9, 6.10,  7.4, 7.5, and 7.6 (64-bit)
  • Red Hat Enterprise Linux (RHEL) 6.10, 7.5, and 7.6 (64-bit)
  • Oracle Linux 6.9, 6.10, 7.5, and 7.6 (64-bit)
  • SUSE Linux Enterprise Server (SLES) 12.4 LTS (64-bit)
  • Ubuntu 18.04 LTS (64-bit)

For more information, see Support matrix.

Deprecated term

With this release, Phoenix will no longer use the Overage term to denote the excess amount of credits utilized after consumption of all your purchased credits. The Credit Balance field on the dashboard will now display the excess credits consumed in red preceded by a minus sign as shown in the following screenshot:

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For more information, see:

Action required: No action required.

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.8.1-63534

 

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Linux 4.8.1-63534
VMware Backup Proxy 4.8.1-62836
Hyper-V FLR Proxy Not applicable
Phoenix Backup Store 4.8.1-62836

April 15, 2019

The following Phoenix update is released on April 15, 2019:

New Features

File scan enhancement for NAS shares and Linux File servers

With this enhancement, Druva Phoenix significantly improves the file scan performance during incremental backups.

Additionally, Phoenix now comes with a standalone Scanner CLI utility bundled with the Phoenix agent.  This utility runs independently and provides you with all the telemetry information to get insight into the file system and NAS share. For more information, refer to Scanner CLI utility.

After you upgrade the Phoenix agent, you can expect the first backup to be slightly slower because of the metadata processing. And, thereafter all the incremental scans will be much quicker.

Note: Currently, this enhancement is applicable to the NAS  Shares (NFS and SMB) and Linux File servers.

Action required: Upgrade the Phoenix agent to the latest version.

Support for encrypted MS-SQL databases

Phoenix can back up and restore databases encrypted using Transparent Data Encryption (TDE). However, ensure that the certificate and key used to encrypt the backed up database must be present on the SQL server to which you restore the database. 

Note: Phoenix does not back up encryption keys and certificates.

Action required: No action required.

Support for RHEL 6.9 and 7.4

Phoenix certifies backup and restore of files and folders on Red Hat Enterprise Linux (RHEL) (64-bit) 6.9 and 7.4.

Action required: Upgrade the Phoenix agent to the latest version.

April 1, 2019

The following Phoenix update is released on April 1, 2019:

New Feature

Enhancements to Phoenix backup proxy for VMware

  • Support for web proxy using Kerberos authentication method for VMware backups
    With the latest Phoenix backup proxy for VMware, you can choose Kerberos as the authentication method to connect to a web proxy when you specify the network settings. For more information, see: 
  • Handling of pagefile.sys and hiberfil.sys files while backing up Windows VMware virtual machines
    With the latest version, Phoenix backup proxy excludes the content of these files from backup. For more information, see VMware Backup and Restore FAQs.

Action required: Upgrade the Phoenix backup proxy to the latest version. 

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.8.0-58452

 

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Linux 4.8.0-58452
VMware Backup Proxy 4.8.0-58452
Hyper-V FLR Proxy 4.8.0-53656
Phoenix Backup Store 4.8.0-59292

February 18, 2019

The following Phoenix update is released for the cloud update on February 18, 2019:

New Feature

Backup optimization by using Snowball Edge as a seeding device

Druva Phoenix utilizes the advanced capabilities of AWS Snowball Edge to facilitate a fast transition of data to the Phoenix Cloud in a bandwidth-compromised environment. After the data is transferred to the Phoenix Cloud, Phoenix makes the restore points available for the mapped backup sets.

With AWS Snowball Edge, Phoenix allows enterprises to freely move data between the on-premise storage and the Phoenix Cloud without the complexity and cost of legacy hardware; thus, enabling them to speed up their backup.

Additional benefits that you can expect from this integration include:

  • Plug and play workload mobility: With AWS Snowball Edge, you can apply backup policies and backup or restore directly to and from the device. With global deduplication technology, only a single copy of data is stored; thus, ensuring maximum storage on the device.
  • Ship petabytes securely: AWS Snowball Edge devices use tamper-evident enclosures, 256-bit encryption, and industry-standard Trusted Platform Modules (TPM) designed to ensure both security and full chain-of-custody for your data.

Phoenix provides this feature as an add-on service and this service may be charged separately. Contact the Druva Sales team for more details.

Action required: No action required.

For more information, see the Backup Optimization by using Snowball Edge as seeding device guide and the Activating Snowball Edge for Phoenix data seeding video.​​​​​​ ​

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.8.0-55243

 

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Linux 4.8.0-55243
VMware Backup Proxy NA
Hyper-V FLR Proxy NA
Phoenix Backup Store 4.8.0-55398

February 4, 2019

The following Phoenix update is released for the cloud update on February 4, 2019:

New Feature

  • Support for Oracle Databases

Support for Oracle Databases

With this release, Phoenix is now an Oracle recognized database backup solution provider. For more information, see Oracle Backup Solutions Program (BSP). Phoenix provides a robust solution that works with Oracle Recovery Manager (RMAN) to:

  • Protect the Oracle RMAN backups on an NFS target on the Phoenix Backup Store
  • Manage the Oracle Database backup lifecycle

For more information, see Backup and Restore Oracle Databases

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.8.0-53656

 

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Linux 4.8.0-53656
VMware backup proxy 4.8.0-53656
Hyper-V FLR proxy 4.8.0-53656
Phoenix Backup Store 4.8.0-53656

January 21, 2019

The following Phoenix update is released for the cloud update on January 21, 2019:

New Features

Enhanced disaster recovery solution

With this release, Druva Phoenix introduces an enhanced disaster recovery solution to convert the VMware virtual machine backup images to the AWS EC2 instances. This solution replaces the usage of VM Import for conversion. It drastically reduces the time required for the conversion process and provides predictable and improved RPO to our customers resulting in the faster virtual machine data restores.

In addition, administrators can now monitor the state of the failover process on the Phoenix Management Console.

Action required: For customers using a Phoenix AWS proxy version earlier than 4.8.0, install a new Phoenix AWS proxy version 4.8.0 or later. For more information, see Launch Phoenix AWS Proxy and Register Phoenix AWS Proxy.

For more information, see:

Support for VMware vSphere virtual volumes (VVols)

Phoenix now supports the following:

  • Backup of the virtual machine that resides on virtual volumes with related storage based management policy applied to it
  • Restore of the virtual machine that is backed up from any datastore type VMFS, vSAN to VVols
  • Restore of the virtual machine backed up from VVol datastore to another type of datastores, such as VMFS, vSAN
  • Restore of the virtual machine with storage-based management policy applied to it to the original location

Action required: Upgrade the backup proxy to the latest version.

Support for backup of VMware virtual machines on NFSv4.1 and NFSv4.2

Phoenix can now back up VMware virtual machines from the vCenter/ESXi hosts with a datastore that uses NFSv4.1 and NFSv4.2.

Action required: Upgrade the backup proxy to the latest version.

Phoenix Management Console UI enhancements

With the aim to constantly enhance the user experience, Druva is excited to introduce a refreshed Phoenix Management Console menu bar. A few options on the menu bar are reorganized and a few icons are removed. However, there is no change in the functionality in the product.

The key enhancements include the following:

  • A new Global navigation panel has been added to quickly switch between products and configure administrator settings.
  • The Settings menu is now represented by the Settings_icon.png icon.
  • The Administrator submenu is renamed to Manage Administrators and is now available under Settings_icon.png.
  • The Download Agent option is now a submenu under Settings_icon.png.
  • The Documentation menu is now a submenu under Help_icon.png.
  • The Alerts menu is now represented by the Alerts.png icon.
  • The password policy and single sign-on settings are available under Settings_icon.png > Phoenix Settings.

Action required: No action required.

Fixed Issues

Issue Description

ROBO-11193

A transaction log backup starts running when a full/differential backup job is already in progress for an MS-SQL server.

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.8.0-53656

 

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Linux 4.8.0-53656
VMware backup proxy 4.8.0-53656
Hyper-V FLR proxy 4.8.0-53656

January 7, 2019

The following Phoenix update is released for the cloud update on January 7, 2019:

New Feature

Analytics

The Analytics feature gives you an insight into your deployment of various resources with Druva Phoenix especially with respect to credits and storage consumption. Through various forms of graphs and widgets, you can get an in-depth analysis of the total credits and storage, source + changes data, current source data, the projected timeline for exhaustion of the credit balance, source reduction factor, and the change rates. It also enables you to view the events and the audit trails for the same.  This feature is enabled by default for all accounts.

As a Cloud administrator, you can use this feature to:

  • View the Phoenix credits consumption in the last 90 days 

    Note: To begin with, the existing users can view the analytics data for the last 30 days. They can view the analytics data for 90 days after February 17, 2019. For new accounts, the analytics data for 90 days is visible upon their completion of the same period.
  • Select a backup set and view its details, such as current source, source + changes, and daily changes for the last 30 days

  • Compare the data size in the existing source with the new backup sets in the given time period

  • View the current source reduction factor

  • Get a visual overview of the credit balance, total source + changes, total current source data, and total storage consumed over a given time period in the form of graphs

  • View the captured events, the number of events for a specific date, and the event details

To access the analytics data, on the menu bar, select All Organizations and click Analytics.

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For more information, see Analytics.

Action required: No action required.

December 3, 2018

The following Phoenix update is released for the cloud update on December 3, 2018:

New Features

Ability to select different locations for MS SQL Server database files at the time of restore

With this cloud push, following enhancements to the MS SQL Server are available:

  • You can now restore MDF, LDF, and NDF files to different locations.
  • You can now replace the database if you choose the Restore to original SQL Server Instance option.  

restore-enhancements.png

For more information, see:

Certification of backup and restore of MS SQL Server 2017 databases

Phoenix certifies backup and restore of databases that are created and managed using SQL Server 2017. For more information about the SQL Server 2017 support, see System requirements.

Action required: Upgrade the agent to the latest version.

Revision Information

Platform Revision Public Cloud Gov Cloud
Windows 4.7.7-50491

 

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Linux Not Applicable
VMware backup proxy Not Applicable
Hyper-V FLR proxy Not Applicable